Copland Post Reviews 272

TrustScore 3 out of 5

3.0

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Rated 1 out of 5 stars

Copland is a scam company, if you do leaflet delivery please keep away from this company . Horrendous experience. Do not believe anything they say.

Rated 5 out of 5 stars

The new platform is very nice to use and I find their team trustworthy. I think mr William Radley has turned it around by getting rid of Folk as they often made poor decisions and the new platform is... See more

Rated 1 out of 5 stars

Absolutely terrible company! DO NOT USE! We have lost £1000's to this awful company through our business! We ordered marketing materials to be printed and delivered, they have been ignoring calls, mes... See more

Company replied

Rated 5 out of 5 stars

It was easy to order online but felt the areas a bit slow. I then get an email a few weeks later asking for my experience and to recreate my account on their new platform. Definitely worth it and sad... See more

Company details

  1. Advertising Agency
  2. Design Agency
  3. Direct Mail Advertising
  4. Print Shop

Written by the company

Copland Post allows you to connect with your customers in the communities you care about by sending your message directly through their doors. You can create a campaign from a collection to delivery, or start from scratch with design and printing services too. Define your audience, analyse your reports and track your deliveries live.


Contact info

3.0

Average

TrustScore 3 out of 5

272 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

I’ve used their Delivery Plans a few…

I’ve used their Delivery Plans a few times. They’re good as you can turn them on and off when you need them. Very recommended to businesses looking to cover their costs with flexibility. Team also very friendly.

August 20, 2022
Unprompted review
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Rated 1 out of 5 stars

Terrible service do not use!

Terrible service, paid the invoice 2 weeks ago and arranged collection, this did not take place. I have been chasing daily and promised callbacks on a number of occasions which have not happened.
Will certainly not use this service again.

August 10, 2022
Unprompted review
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Reply from Copland Post

We apologize for the negative experience you had with our company, Copland Post. We take all feedback seriously and are committed to providing the best service possible to our customers.

We understand that your package was not delivered on time and we apologize for any inconvenience this may have caused. We will be sure to address this issue with our delivery team and make sure it does not happen again in the future.

If you have any further concerns or issues, please don't hesitate to reach out to us at support.coplandpost.com. Our team is available 24/7 to assist you and ensure a positive experience with our company.

Thank you for bringing this to our attention and we hope to have the opportunity to serve you again in the future.

Rated 5 out of 5 stars

Recommended

A polite, friendly and professional company. They gave me a swift response to my query and were happy to help. Thoroughly recommended.

August 4, 2022
Unprompted review
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Rated 1 out of 5 stars

Paid for a campaign but them decided…

Paid for a campaign but them decided against it so cancelled it for a refund. Had email to state would my receive my refund in 2-3 days still waiting for it almost 3 weeks later. Sent emails not raised a support ticket everything and not getting anywhere with it

July 16, 2022
Unprompted review
Copland Post logo

Reply from Copland Post

We apologize for the negative experience you had with Copland Post. We take all feedback seriously and are committed to providing the best possible service to our customers.

If you have any further concerns or issues, please don't hesitate to reach out to us at support.coplandpost.com. We have a dedicated team of customer service representatives ready to assist you.

Thank you for bringing this to our attention. We hope to have the opportunity to serve you again and provide a positive experience.

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Rated 1 out of 5 stars

Fake company...

Fake company.... and like many others have paid for a service that wasnt provided and never existed in the first place..... again dealt with a person called Liam like the other people on here. Requested a refund and nothing.... have reported this company and all information. Do not use.

July 13, 2022
Copland Post logo

Reply from Copland Post

Thank you for bringing this to our attention. We apologize if you have had a negative experience with our company. At Copland Post, we strive to provide the best service possible and take all feedback seriously. We can assure you that we are a legitimate company and would like to address any issues you may have experienced. Please contact us at support.coplandpost.com so we can assist you further and resolve any issues you may have. We value your business and appreciate the opportunity to serve you.

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