While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Vitamin and Supplements Store

Written by the company

Découvrez nos produits naturels : compléments alimentaires, micronutrition, élixirs floraux, fleurs de Bach, huiles essentielles, gemmothérapie, cosmétiques et produits de soins


Contact info

3.4

Average

TrustScore 3.5 out of 5

4 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 50% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Oxidized fish oil

I recently bought a set of 3 jars of fish oil. When I opened it, a very strong, nasty, rotten smell came out of the jars, which shows that the fish oil has oxidized. I filed a complaint weeks ago, asking for the purchase price to be returned. I don't get any answer back from customer service and am very disappointed. so if you want to order something from this company I can not recommend it.

June 25, 2025
Unprompted review
Laboratoires COPMED logo

Reply from Laboratoires COPMED

Madam,

Thank you for your message.

We are sorry to hear that you are not satisfied with our services.

After investigating, our customer service team has confirmed that they received your complaint. However, due to a technical issue, it appears that the message prepared on June 16th did not reach your inbox.
We apologize for this incident.

Our customer service team will get back to you as soon as possible to offer a solution.

If you need to contact us in the future, please do not hesitate to call us at +33 5 49 28 36 69.

We hope that this will not affect your interest in our laboratoires.

Have a wonderful day,

Marjorie from Laboratoires COPMED's team

Advertisement
Rated 5 out of 5 stars

green, crueltyfree, planet-loving and good products

The lab is very careful about our planet and our wellbeing, cruelty-free... and the products they sell are good !

January 30, 2024
Unprompted review
Laboratoires COPMED logo

Reply from Laboratoires COPMED

Bonjour Madame,

Nous vous remercions pour votre avis.

Nous sommes ravis de lire que vous êtes pleinement satisfaite de nos produits et de nos engagements.

À bientôt,
Marjorie des Laboratoires COPMED

Show reviews in all languages. (4 reviews)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look