Coppenwall Estate Agents Rossendale Reviews 

438
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 98 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being highly professional, supportive, and genuinely helpful throughout their property journeys. Many people highlight the team's excellent communication, noting that they are kept well-informed with quick updates and clear explanations at every stage. The service provided is frequently described as efficient and straightforward, making potentially stressful processes feel much easier. Reviewers appreciate the proactive approach of the team, noting that issues are resolved promptly and effectively, often going above and beyond expectations. Many customers also find the user experience to be seamless, with agents being knowledgeable about properties and areas, contributing to a smooth and enjoyable journey from viewing to sale. This consistent dedication results in a highly recommended service.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, consistently praising their professionalism, helpfulness, and... See more

Service

Reviewers consistently express high satisfaction with the service, highlighting its professionalism,... See more

Customer service

Clients share positive opinions on customer service, frequently highlighting excellent communication and... See more

Response time

Customers consistently report positive experiences with response times, highlighting excellent communication... See more

User experience

Customers consistently note positive experiences with user experience, describing it as enjoyable, smooth,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

As first time buyers we were nervous to start the house viewing process and throughout the whole journey Coppenwall were really supportive. The agents that showed us around the properties were r... See more

Company replied

Rated 5 out of 5 stars

Millie has been incredibly helpful and taken initiative to answer my question marks around the area, things to do nearby and transport links without being asked. I think this a really great skill a... See more

Company replied

Rated 5 out of 5 stars

Having being a renter for a number of years ( having owned) it was a little nerve racking going back into property purchasing arena again! We found a property after only two viewings both with coppen... See more

Company replied

Rated 5 out of 5 stars

In a difficult market they never stop trying to achieve a sale for us. Constantly trying new approaches and marketing initiatives Very helpful and open staff, you can leave them to get on with thi... See more

Company replied


Company details

  1. Real Estate Agency
  2. Media and Marketing Agency

About Coppenwall Estate Agents Rossendale

Written by the company

Coppenwall Estate Agents Rossendale

We use new technologies and innovative ideas to get your property sold.

Buying & selling houses can be tricky, we care about our customers & we'll guide you through the process.


Quick Links

Book a Property Valuation

View Our Properties for Sale

Contact The Team

Rent Your Property With Coppenwall

Contact info

4.9

Excellent

TrustScore 5 out of 5

438 reviews

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4.9

All reviews

(438)

97 reviews in the last 12 months

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Rated 5 out of 5 stars

As a first-time buyer

As a first-time buyer, I wasn’t sure what to expect, but my experience with Coppenwall has been excellent so far. They’ve kept me updated throughout the entire purchase and have explained the process more clearly than my own solicitors. A special mention to Mia, who has been fantastic — always quick to answer my questions and proactive in chasing updates from the solicitors on my behalf. The agent who showed me the property was also genuinely lovely and made the viewing really comfortable. Overall, I’ve felt supported every step of the way and would highly recommend Coppenwall.

December 9, 2025
Unprompted review
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Reply from Coppenwall Estate Agents Rossendale

Its good to feel supported, that's what we are here for 👍

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Rated 5 out of 5 stars

Outstanding Service from Coppenwall

I’ve recently used Coppenwall to help sell my properties and the whole experience has been excellent from start to finish. The standout throughout the process was Mia, who went above and beyond at every stage.

She was always friendly, professional, and genuinely interested in helping things move smoothly. Her communication was fantastic — quick updates, clear explanations, and nothing was ever too much trouble. It made the whole process far less stressful and far more personal.

Coppenwall as a whole were efficient and easy to deal with, but Mia really made the difference. She’s a credit to the team, and I’d happily recommend Coppenwall to anyone looking to buy or sell in the area.

December 9, 2025
Unprompted review
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Reply from Coppenwall Estate Agents Rossendale

What a cracking review for Mia, thanks John 👍

Rated 5 out of 5 stars

Excellent letting service

Jen & Mia work in Lettings and they have been excellent. Finding a tenant ensuring all checks are completed in a timely manner and keeping me updated about the process regularly. They liaise with both myself & the tenant and resolve any issues. Statements and invoices are provided and payments are prompt.

December 8, 2025
Unprompted review
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Reply from Coppenwall Estate Agents Rossendale

Great review for the lettings team, thanks Anna, you're in safe hands with us. 👍

Rated 5 out of 5 stars

Rental property

I use Coppenwall to rent out my property great team who are throughly professional. They keep me in touch with any issues and have their own team of trades in case I am unable to repair the property or away. I would highly recommend them.

December 1, 2025
Unprompted review
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Reply from Coppenwall Estate Agents Rossendale

Thank's Rob, great review for the lettings team 👍

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Rated 5 out of 5 stars

Coppenwalls are by far the best letting…

Coppenwalls are by far the best letting agents that I've ever used. The staff are so competent and helpful, especially Jen who has gone above and beyond to help me with a difficult situation. Their services are very well priced too and i would hesitate to recommend them

December 1, 2025
Unprompted review
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Reply from Coppenwall Estate Agents Rossendale

Brilliant review for Jen, good to know our services are well priced, thanks Sharon 👍

Rated 5 out of 5 stars

First time buyer nerves…

As first time buyers we were nervous to start the house viewing process and throughout the whole journey Coppenwall were really supportive.

The agents that showed us around the properties were really lovely. They have a great range of properties .

Anytime we had any questions Mia handled them very well and now we’re in the stages of completion, they have remained just as helpful and have kept in contact and helped with chasing solicitors. Mia has been great!

December 4, 2025
Unprompted review
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Reply from Coppenwall Estate Agents Rossendale

Brilliant review thanks Holly 👍

Rated 5 out of 5 stars

Thanks Jen

Jen was very friendly and professional, she answered all my questions, highly recommend.

October 1, 2025
Unprompted review
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Reply from Coppenwall Estate Agents Rossendale

Thanks for the review Ian - 👍

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Rated 5 out of 5 stars

Above & Beyond

I can honestly say that our experience with Coppenwall has been really positive so far with this sale of Churchtown Crescent, Bacup. I have spoken to both yourself and also Leon on numerous occasions and feel that you have kept us informed regularly on developments. I do look at the property dashboard which is great if you're wondering what viewings are booked and also how the property is performing online but you can’t beat a conversation with a person. We used Coppenwall last year too for the sale of 11 Park Rd, Waterfoot and we were impressed from start to finish. Heres hoping things go smoothly now and we can complete soon. Thankyou for all you have done so far. Maxine &Phillip Lord.

December 4, 2025
Unprompted review
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Reply from Coppenwall Estate Agents Rossendale

What a fantastic review and glad you are using the Customer Dashboard! Thanks Maxine 👍

Rated 5 out of 5 stars

Leon was excellent

Leon was excellent, knowledgeable and helpful. Got a quick sale which I needed to complete on a new build.

November 28, 2025
Unprompted review
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Reply from Coppenwall Estate Agents Rossendale

Great review for Leon, thanks 👍

Rated 5 out of 5 stars

Recruiting a Tennant

Jen was extremely helpful helping to write the advertisement for us.
She kept us well informed all through the vetting stage and was just at the other end of the phone when needed.
Excellent service!

November 28, 2025
Unprompted review
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Reply from Coppenwall Estate Agents Rossendale

Lovely review - thanks 👍

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Rated 5 out of 5 stars

I wouldn't use any other estate agent!

I’ve worked closely with Coppenwall for several years now and they’ve always been a brilliant team to deal with — friendly, knowledgeable and nothing is ever too much trouble. They also recently sold my property and made the whole process feel really straightforward from start to finish.

The full team are genuinely great, and I have to say Millie’s been a fantastic addition. She’s come across as really professional, easy to talk to, and on the ball with everything. It’s been a pleasure working with her so far, and I’m sure she’ll go far in her career. Keep doing what you’re doing — you’re all fab!

December 3, 2025
Unprompted review
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Reply from Coppenwall Estate Agents Rossendale

Lovely words there McCauley, have a good Xmas... 👍

Rated 5 out of 5 stars

When I first spoke to Coppenwall staff…

When I first spoke to Coppenwall staff I could tell they were well trained professional and very nice to talk too

December 3, 2025
Unprompted review
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Reply from Coppenwall Estate Agents Rossendale

Thanks for the review Leslie... 👍

Rated 5 out of 5 stars

Helpful, friendly service

Guided me through the whole process of selling my property. Advice at every stage, always there to help by phone or txt or in person. Recommended best way to get a sale and done it as promptly as possible.

December 3, 2025
Unprompted review
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Reply from Coppenwall Estate Agents Rossendale

Great review, thanks. 👍

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Rated 5 out of 5 stars

Coppenwall have been great to work…

Coppenwall have been great to work with. I’ve dealt with Mia and Millie and both of them have been really professional and supportive. The communication is excellent and thorough. They always endeavour to keep us updated throughout the viewing and buying process.

December 2, 2025
Unprompted review
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Reply from Coppenwall Estate Agents Rossendale

Glad to hear it, thanks for the great review... 👍

Rated 5 out of 5 stars

Millie has been incredibly helpful and…


Millie has been incredibly helpful and taken initiative to answer my question marks around the area, things to do nearby and transport links without being asked. I think this a really great skill and I wish more estate agents could be as forthcoming as this! You help take the difficulty out of researching the surrounding area - buying a house is a lot of work as it is so this support is massively appreciated! I’m sure you’ll go very far in your career.

December 2, 2025
Unprompted review
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Reply from Coppenwall Estate Agents Rossendale

How lovely, great review for Millie. Thanks 👍

Rated 5 out of 5 stars

Simply the best

In a difficult market they never stop trying to achieve a sale for us. Constantly trying new approaches and marketing initiatives
Very helpful and open staff, you can leave them to get on with things knowing they are doing their best.
Head and shoulders above other agencies in the valley
Highly recommended

December 2, 2025
Unprompted review
Coppenwall Estate Agents Rossendale logo

Reply from Coppenwall Estate Agents Rossendale

Thanks, Mary, we'll get there.... 👍

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