Corinthian Reviews 21

Starting with their customer service, awful. You need to chase them up with several emails and phone calls to get any helpful response.

I have a 2340mm PCL4G front door, not even 6 months old. It has a 5mm bow in it. BEWARE, in their warranty for external doors >2150mm they have a VERY generous tolerance of 6mm for a bow. EVEN WORSE, your warranty is VOID if you do not paint it with a "light reflective colour". I told my builder "Nuvo Homes" to paint it Monument to match our house. Were we told by either, OF COURSE NOT. Hence when I complained, they didn't offer shit.

Furthermore, our door has clear glass glazing. The glazing rebate has visible raw timber/substrate, uneven paint coverage, discoloration/staining, uneven lines between glass and frame. When I complained, they think this an acceptable level of quality.

Door supplied has an obvious warp. The builder, Xtraordinary Constructions are claiming that is within tolerance but they cant even produce a watertight build so, who knows?. You can see daylight coming through the bottom corner of the door. Seal provided does not go all the way around.

All the other bad reviews are true. These guys shouldn't be in business. Bad product and even worse customer service (or lack of)
Stay away if you can.

Almost every cavity sliding door is bowed, out of shape, rubs on frame, doesn't line up. Exterior solid door damaged by water. Apparently not eligible for replacement on a brand new home.

The delivery was 7 weeks late from what was promised, the update on this required me to chase them at first, advice on product and installation guide and how to maintain the door was meet with "ask your builder" and "paint the shop", no after sale advice and the attitude from the young women on the phone when chasing the delivery and asking for advice was very arrogant. On the flip side the door is lovely so no problem with the actual product just the staff need some customer service training please.

Terrible, frustrating, unreliable.
We built our home with a volume builder, one of our doors needs to be repaired/replaced - Corinthian doesn't return phone calls, wont reply to emails - literally the worst company I have dealt with.
Avoid at all costs.

such a frustrating experience with Corinthian Doors : i have been calling them since yesterday but no reply, sent email today and no reply. finally someone reply on Facebook messanger but still no phone call from anyone. very poor experience. hoping to get a call back as door needs urgent fixed.

Ordered new internal door, and when delivered found the quality of the doors very poor. I rested the doors, 7 in total in the backyard ready for the paint. Found 2 doors with growth marks or wood imperfections. Never again will i purchase Corinthian Doors. The total inconvenience to return a door. Its not as if I can sit it on the seat. Ended up using the old doors x 2 due no way to return.

Poor customer service waited half an hour for a pickup

I too had a perfect fit door installed via Bunnings. One year on the door where the glass joins is rotting. It was pre painted by the factory which their installer said was now not done to a high standard. Service follow up was terrible and now they are blaming a lack of maintenance (noting it was a pre painted, no painting required for). They produce poor quality and don’t care about their customers

Went here for my husbands belated 70th birthday celebration. Dinner 7.30pm. No fish available. Run out!!!! Ridiculous as we don't eat meat. So disappointing. Hope they learn by this.

Disgusting bulling,intimidating female manager. Was so surprised. I attend many events in this place over the years years ago and never saw this type of manage. How times change. Huge chip on 'her' shoulder. Very disappointed to go back to a place where they employ folk who behave such with aggression that you would see in a local rough bar. Reminded me of Bennets night club in later years.

Exterior door cracked at the front due to a knock when moving furniture. The rep claimed that we must have purposefully damaged the door as the door has a rating. The main door was fine just the very cheap and poor quality craft wood vinyl was broken. The tradie that repaired it at our expense said it was a very cheap door but this was not the case according to the builder. DO NOT BUY FROM THIS COMPANY, the rep did not even come out to look at the door.

We built through Eden Brae, upgraded the front doors and put in matching double doors upstairs on balcony. Upstairs doors weren't put together properly and water leaked straight through. Corinthian couldn't wriggle their way out of that one so after a year of chasing they were replaced. Downstairs doors leak like a sieve and Corinthian is trying to blame Eden Brae. The doors and door jam system (all Corinthian package) simply don't seal properly and we're now left with a beautiful home that leaks straight through the front door every time it rains.

DO NOT PURCHASE THEIR PRODUCTS. I have installed may doors, one thing is needed and every manafacturer does it, a label on side of door that says "install lock side only" so I baught 10 doors from Bunnings and started to install them. They are glass doors with solid surround. Frosted glass. All well for three doors till I got to opposite side opening door. Could not turn it around as the glass is gloss one side opaque the other side and with 5 doors in hall would have looked wrong so I flipped upside down as this would be only way to install lock side on right side, so I hung and mounted lock, then installed next door only to find that the first door is different the top and bottom panels were different heights, rang corintian doors and said about the label and they told me no it's a standard label they have and if I called they would have told me you can install lock on either side and it was my mistake so they won't do anything about it. I explained that I install "as per manafacture instructions" and if it could be install both side then it should have said that. Well like talking to brick wall, they said they won't do anything and really sounded like they didn't care. I will never buy their products anymore and will do my all to tell everyone else as well, especially as they won't stand behind their product and call their customers "amatures" as should get professionals if I can't do it myself. Well I can have in past done many and as far as I know you don't need to be a professional to hang a door, you only need proper manafacture instructions.

So called "exterior" doors delaminated on the outside after only 2 months. Doors were sealed on delivery. Made a claim on the warranty. The Corinthian representative lied to my builder and claimed that the doors had not been sealed and that they had been damaged by water. There had been no rain. The doors were clearly not fit for purpose, the representative was not honest and the warranty is worthless.

Very unprofessional, unaccommodating, untruthful.

We bought a very expensive Corinthian pivot door and its purpose built frame for our new house. The door did not seal properly from day one, allowing cold air, dust, and smoke (from bush fires) into the house whenever the wind blew. Got into contact with their local rep to try and get it fixed, and for four months we were very patient waiting for the matter to be resolved. In the meantime, we sealed the edges of the door with material that we had at home, and did not use the front door for four months. It took threatening legal action and direct contact with their General Manager to get them to come and door a half baked repair job. The door is still not sealing properly, and I am left trying to find a tradesman to repair their faulty and expensive product. Being told that "that is the way pivot doors are" is not acceptable. Poor quality items, poor customer care, and disregard for their reputation. I have a house full of Corinthian doors from the build unfortunately. Do not use them, I will never purchase another Corinthian product.

Bad Product. The doors maybe straight but more than likely are warped - junk. Don’t buy them or you will be sorry! Cheers

I had a perfect fit door installed. It was far from a perfect fit. I could see the outside from inside, leaves blew in and we had trouble closing it.
They have come and measured three times and claim their measurements are correct.
I have been in regular contact but the issue remains unresolved.