CorkSol UK Reviews 103

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 60 reviews, reviewers overwhelmingly had a great experience with this company, frequently praising the staff for their professionalism, helpfulness, and extensive knowledge. Customers consistently highlight the high quality of the work completed, noting that projects are finished to an excellent standard with great attention to detail, leaving properties looking fresh and fantastic. The product itself is often described as outstanding, providing a lovely finish, durability, and insulation benefits, with many people recommending it for its versatility and sustainability. The overall service is also highly regarded, with consumers appreciating the efficiency, clear communication, and the ease of the entire process from start to finish. However, some people were dissatisfied with issues related to overspray onto neighboring properties during application, leading to damage on railings, cars, windows, and plants. These reviewers also noted that attempts by contractors to fix these issues were inadequate, and they felt the company did not take responsibility for problems with their accredited applicators or the product itself when issues arose. Some applicators also expressed concerns about product consistency, color variations, and the company frequently blaming them for issues, making the manufacturer's warranty seem unreliable.

What people talk about most

Product

Customers had positive experiences with product, praising its quality, versatility, and eco-friendly nature,... See more

Staff

Users describe positive interactions with staff, highlighting their professionalism, knowledge, and... See more

Quality

People report positive experiences with quality, highlighting the product's sustainable, natural, and... See more

Service

Reviewers highlight positive aspects of service, with many praising the high standard of work, efficiency,... See more

User experience

Clients share positive opinions on the user experience, with many highly recommending it and expressing... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Paul and 2nd Coat Plastering did a brilliant job with an outside spray of Cork over rendering that was around 12 years old and had started to show significant cracks in multiple areas. Not only has i... See more

Rated 5 out of 5 stars

From start to finish, Jamie was the ultimate professional. He arrived exactly when he said he would to provide a quote, delivered a quick turnaround on pricing, and promptly booked a date for the job.... See more

Rated 5 out of 5 stars

Extranet product! After moving house in December we noticed how cold it was. We contacted Cork Spray Solutions for a quote to insulate our garage, utility room, entrance hall and downstairs toilet,... See more

Company replied

Rated 5 out of 5 stars

Tony did an excellent job!He explained throughout the duration of the application of Cork Sol being applied to our home and we were more than pleased with the outcome of Tony’s work.Tony was very pr... See more


Company details

  1. Building Materials Supplier

Written by the company

CorkSol UK is the exclusive distributor of CorkSol SprayCork — a high-performance, cork-based coating system designed to enhance energy efficiency, reduce condensation, and improve the appearance of homes and buildings. Sustainable, breathable, and durable, CorkSol SprayCork offers a modern alternative to traditional materials for internal and external applications. CorkSol SprayCork is applied through our network of independent, fully trained applicators. Each applicator is certified through CorkSol’s training programme and supported with technical resources to ensure consistent quality and application standards. While CorkSol supplies the product and technical support, installation is carried out by these independent businesses. We’re proud of CorkSol SprayCork’s proven performance, which is backed by a 25-year material warranty. We are committed to maintaining high standards across our applicator network and provide continuous training and support to uphold that commitment. Need Support? If you’re unsure who to speak to or need assistance following an installation, our team is here to help. Whether it’s a technical query or customer service issue, we’ll guide you toward the right resolution — just get in touch. Your Feedback Matters If you’ve had a positive result with CorkSol SprayCork, we’d love for you to share your experience. If there’s ever an issue, whether product or service related, our team is here to help resolve it quickly and fairly.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

103 reviews

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No history of asking for reviews

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Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Cork sol

Jamie provided excellent service and workmanship was second to none. Very reliable company and the end result was of a very high standard and the product I would recommend to anyone considering using cork sol for the exterior of their property or business.

May 15, 2023
Unprompted review
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Rated 1 out of 5 stars

Sounded fantastic - it wasn't

This product sounded fantastic so we paid extra for our builders to use this instead of the traditional render and roofing finish. After 3 months our roof leaked and the render looked really patchy, it looks awful!
Apparently the product failed and Corksol accepted this, saying it would repaired under the warranty.
Our builders have been trying for 6 months now to get something in writing so that it can get resprayed - Corksol are dragging their heels and we are being forced to look for alternative products.
Poor quality product and absolutely terrible aftercare.
WOULD NOT RECOMMEND

April 12, 2022
Unprompted review
CorkSol UK logo

Reply from CorkSol UK

Mr Cusworth, Apologies for not replying to this sooner. We were not signed up for TrustPilot yet so I was not made aware of your comments. I would agree that the time taken to resolve this issue was unsatisfactory and for that I apologise. However, the warranty claim was made to the manufacturer who refused this. The application method was not as recommended. The use of the waterproofing material was not correct and this is not a specification from CorkSol. We have communicated this to your contractor. I understand your position and it is of course your right to make your opinion known on here. We have supplied material to thousands of properties where the application has been carried out correctly. Again, we apologise for the delays caused.

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