The Cornish Seaweed Bath Company Reviews 

2,966
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 1,494 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the products for significantly improving hair health, making it feel softer, thicker, and shinier, often alleviating scalp issues, and appreciate their natural ingredients and pleasant scents. Many also highlight the effective skincare range and consistently excellent customer service, noting quick issue resolution and a professional, caring approach. However, some customers noted that the products did not suit their hair, leading to dryness, thinning, or a tangled, straw-like texture, and a few also cited issues with thick conditioner consistency or non-functional pump dispensers. Additionally, a small portion of people experienced receiving orders with dented or leaking bottles upon arrival.

What people talk about most

Product

Clients share positive opinions on product quality, with many praising the effectiveness of shampoos in... See more

Quality

Consumers find quality to be positive, with many reviewers praising the products for leaving their hair soft,... See more

Customer service

People report positive experiences with customer service, often describing the team as amazing, exceptional,... See more

Order

Customers consistently note positive experiences with order, praising the easy and efficient ordering... See more

User experience

Users describe positive interactions with the user experience, with many finding the products easy to use and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Easy to order, prompt delivery,well packaged.I was rather sceptical regarding this product but it lived up to its reviews and actually exceed them!I'm 73 and have grown my hair,to below shoulder lengt... See more

Rated 5 out of 5 stars

I bought a 3 for 2 sets offer which included free products too. The smell is amazing, clears my head, refreshing and clean. Shampoo/ conditioner leaves my hair soft and feeling healthier,didn't realis... See more

Company replied

Rated 5 out of 5 stars

Amazing customer service team. My initial order, all the bottles were bashed. However, they sent three new bottles and didn’t want the bashed ones back. The purple shampoo and conditioner has defin... See more

Rated 5 out of 5 stars

I’ve absolutely fallen in love with the Cornish Seaweed Company! From the very first wash, my hair felt incredibly clean, fresh, and so light without feeling stripped. The scent is amazing too! it... See more

Company replied


Company details

  1. Cosmetics Store
  2. Cosmetic Products Manufacturer
  3. Cosmetics Industry
  4. Cosmetics Wholesaler
  5. Toiletries Store

Written by the company

We a small company based in West Cornwall. We create completely natural skincare using sustainably harvested Cornish seaweeds.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

3K reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 99% of negative reviews

Typically replies within 48 hours

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4.6

All reviews

(2,966)

1,501 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Appalling customer service: No replies / no customer service / rubbish

Ordered the purple shampoo / conditioner set .. got sent the wrong stuff . After 5 emails still no answer 5th day … now, still no answer on how to return ..
I did not order this green stuff and want to return ..a refund
Non exsistant customer support ..
it’s when things go wrong that a company shows its true core .. this company is total rubbish

As for your reply - that email address victoria@cornishseaweed .. etc
Does not exist !
My bank who are great !!!! have started an investigation into this issue ..
I just want to return this stuff to you..

July 3, 2026
Unprompted review
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Reply from The Cornish Seaweed Bath Company

Hello Stephanie,

Thank you for sharing your experience with us. We're so sorry to hear that you haven't receive a reply about your concern. Definitely not the kind of experience we want our customers to have.

We want to resolve this matter for you as fast as we can, can you email us directly at victoria@cornishseaweedbath.co.uk please?

Thank you so much!

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Rated 5 out of 5 stars

Great little free addition of bottle…

Great little free addition of bottle pumps when needed. I like the option of using pumps for day to day use, but keeping lids for travelling to avoid leakage 👍 also as reusable you can choose to not have them on each order 🙌 well done Cornish Seaweed Company

June 12, 2026
Unprompted review
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Reply from The Cornish Seaweed Bath Company

Thank you 💚 We’re delighted you appreciate the reusable pumps and travel-friendly lids. Reducing unnecessary plastic while keeping things practical is exactly what we hoped for.

Rated 5 out of 5 stars

I have always used expensive shampoo

I have always used expensive shampoo
But this shampoo is by far the best
My hair feels so clean and looks healthier.

July 8, 2026
Unprompted review
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Reply from The Cornish Seaweed Bath Company

Thank you, Stephen 💚 We’re so pleased our shampoo stands out even against other premium products and leaves your hair feeling cleaner and healthier.

Rated 5 out of 5 stars

On my 5th wash and my hair feels like…

On my 5th wash and my hair feels like it did in my 30's jst purchased the 3 for 2 package to gift a set to my mum. Ive spent hundreds looking for a shampoo to relive the itching menopause scalp, thinning and brittle hair. I think I have finally found my saviour 🙌 😌 🙏 ✨️

July 7, 2026
Unprompted review
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Reply from The Cornish Seaweed Bath Company

Thank you so much, Sarah 💚 We’re delighted your hair and scalp already feel so much better after five washes. How lovely that you’re gifting a set to your mum too!

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Rated 5 out of 5 stars

Lovely smelling products leaves hair…

Lovely smelling products leaves hair silky smooth and really good value. I have naturally curly hair and it leaves my curls really soft

July 7, 2026
Unprompted review
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Reply from The Cornish Seaweed Bath Company

Thank you, Sue 💚 We’re so pleased the products leave your curls soft, smooth and beautifully scented. Lovely to hear you’re finding them good value too.

Rated 5 out of 5 stars

Exceptional skin and hair products!

Exceptional skin and hair products! Beautiful all-natural ingredients and scents, very soothing, moisturising and the best products I have ever used on my skin and hair! The hair serum is also a must.

July 7, 2026
Unprompted review
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Reply from The Cornish Seaweed Bath Company

Thank you, Lisa 💚 We’re delighted the natural ingredients are working so beautifully for both your hair and skin. Lovely to hear the Hair Serum is a must-have too!

Rated 5 out of 5 stars

Super Nutrient Shampoo is kind to my…

Super Nutrient Shampoo is kind to my scalp. My long curly grey hair feels stronger. It’s refreshing to use.

July 6, 2026
Unprompted review
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Reply from The Cornish Seaweed Bath Company

Thank you, Samantha 💚 We’re so pleased the Super Nutrient Shampoo feels gentle and refreshing and is helping your long, curly grey hair feel stronger.

Rated 5 out of 5 stars

Brilliant products and customer service

Everything about this company is amazing! It’s so refreshing to purchase from a company with excellent products, outstanding customer service and wonderful customer service staff! I had seen their purple shampoo and conditioner advertised on social media so decided to try it. Both smell incredible, have worked wonders on my aging blonde/grey hair and have refreshed my highlights without any dryness ( unlike most purple shampoo). I had an issue with one delivery which was sorted out so quickly by the lovely Mary, whose emails cheered me up and reassured me. I also bought their seaweed salt bath and it’s genuinely incredible, and I emerged from my bath feeling I had just been for a swim in Cornwall. It’s extremely rare these days to encounter a company as good as this and I’m very happy I fell for the advertising! Bravo everyone and you have just gained a very loyal customer!

July 6, 2026
Unprompted review
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Reply from The Cornish Seaweed Bath Company

Thank you so much for this wonderful review 💚 We’re delighted the Purple range has refreshed your hair without dryness and that Mary could resolve your delivery issue so warmly. Lovely to hear the Seaweed Bath brought a little Cornwall into your home too 🌊

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Rated 5 out of 5 stars

Great product

Great product, purple shampoo and conditioner, customer service excellent.

June 23, 2026
Unprompted review
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Reply from The Cornish Seaweed Bath Company

Thank you, Julie 💜 We’re so pleased you’re enjoying the Purple Shampoo and Conditioner and that you had an excellent experience with our customer service.

Rated 5 out of 5 stars

New super nutrient curly hair set

Have just started using this new product and I’m loving it. I have only used it twice and my normally wayward hair is transformed. My waves are more defined and my hair feels lovely. Highly recommend it to anyone with wavy or curly hair

July 5, 2026
Unprompted review
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Reply from The Cornish Seaweed Bath Company

Thank you, Sue 💚 We’re delighted the new Curly Haircare Set has already transformed your waves after just two uses. More definition and softer hair is wonderful to hear!

Rated 5 out of 5 stars

Lovely products and a great company to…

Lovely products and a great company to deal with.
I’ve been using the shampoo, conditioner and Nutri-therm hair serum for a long time now . I have fine hair which I wash and use a hairdryer each day . My hairdresser recommended using a product to protect my hair when drying, hence the Nutri- therm. My hair is in much better condition than before I started using these. My husband now also uses the products and I’ve recently sent our son some too.
No nasty chemicals or strong perfume so they are pleasant to use as well as leaving hair in a soft, shiny and healthy condition. Their hair towel is amazingly soft and gentle to use on fine hair.
I would thoroughly recommend trying these products and will only be using these on my hair now. Thank you to Hannah , Richard and your team.

June 15, 2026
Unprompted review
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Reply from The Cornish Seaweed Bath Company

Thank you so much, Yvonne 💚 We’re delighted the haircare and Nutri-Therm Serum have improved your fine hair so much. Lovely that your husband and son are now using the products too, and we’re pleased the towel has been gentle on your hair.

Rated 5 out of 5 stars

Great products

Great products. Using the purple shampoo and conditioner and finally no purple hair! It takes a few times to get used to it as you use less of the product and it doesn’t lather but the results speak for themselves, soft shiny hair with no frizz! Currently trying the normal and detox shampoos.

July 6, 2026
Unprompted review
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Reply from The Cornish Seaweed Bath Company

Thank you, Debbie 💜 We’re so pleased the Purple range is giving you soft, shiny, frizz-free hair without unwanted purple tones. We hope you enjoy trying the regular and Detox shampoos too.

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Rated 5 out of 5 stars

Great products I use the shampoo and…

Great products I use the shampoo and conditioner regularly it has left my hair in stunning condition it has reduced the amount of times I need to wash hair from daily to twice a week. Get loads of compliments now about hair looking great.

July 5, 2026
Unprompted review
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Reply from The Cornish Seaweed Bath Company

Thank you, Dawn 💚 We’re delighted your hair is in such lovely condition and that you’ve gone from daily washing to twice a week. The compliments are a wonderful bonus!

Rated 5 out of 5 stars

Superb savings offers

After a positive experience trying out the shampoo and conditioner I went back for a repeat order and found the amazing 3 for 2 offer saving an immense amount, but also getting a brilliant cotton tote bag and a facial oil for free due to the spend amount.
I have nothing but positives to say, the shampoo and conditioner have given missing moisture back to my hair, the facial oil will be a definite to go back again for and a useful, sturdy bag as well.
What a fabulous company!

June 26, 2026
Unprompted review
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Reply from The Cornish Seaweed Bath Company

Thank you so much 💚 We’re delighted the 3-for-2 offer helped you stock up and discover the Facial Oil too. Wonderful to hear the products have restored much-needed moisture to your hair.

Rated 5 out of 5 stars

I love the facial oil,I'm on my fourth…

I love the facial oil,I'm on my fourth bottle x my skin instantly looks brighter and I welcome positive comments (always nice to hear that your skin looks great)
I'm about to try the body lotion and seaweed shampoo, can't wait x

June 30, 2026
Unprompted review
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Reply from The Cornish Seaweed Bath Company

Thank you, Fee 💚 We’re delighted the Facial Oil leaves your skin looking brighter, and we hope you love the Body Lotion and shampoo too.

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Rated 5 out of 5 stars

Great shampoo conditioner for menopausal hair

100% recommend the products from the cornish seaweed company. As a menopausal woman my hair was shedding fine and dry my skin was dry my scalp could be itchy . Started using detox shampoo followed by shampoo and conditioner from first use scalp not itchy and hair soft and shinny and not dry and brittle. The body moisturiser is beautiful skin looks hydrated and the smell is fresh and clean . So pleased with such quick results that I have ordered 3 more sets . Also after 5 washes with shampoo iv noticed no shedding hair staying in head and not going down the plug hole . Think I have found my solution to deverstaion menaupaus has been causing 🙏. Thank you Cornish Seaweed Company .

July 4, 2026
Unprompted review
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Reply from The Cornish Seaweed Bath Company

Thank you so much, Amanda 💚 We're absolutely delighted to hear our haircare has helped with your menopausal hair and itchy scalp so quickly. Hearing you've noticed less shedding after just a few washes is wonderful, and we're so pleased you're loving the Body Moisturiser too. Thank you for your amazing support—we hope your next three sets are just as enjoyable! 😊

Rated 5 out of 5 stars

Happy dog

I purchased the dog shampoo bar for my granddaughter's dog who has really sore skin rash. After trying many different products, I purchased one bar initially a couple of months ago. It provided such relief for the dog that this time I ordered 5 bars which will last for a while. My granddaughter is happy and also says it is easy to use and lathers well. And of course one happy dog

June 29, 2026
Unprompted review
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Reply from The Cornish Seaweed Bath Company

Thank you so much 💚 We're delighted to hear the Dog Shampoo Bar has brought such relief to your granddaughter's dog. It's wonderful that it's lathering well and lasting so nicely too. Please give your happy four-legged friend a fuss from us! 🐾

Rated 5 out of 5 stars

Amazing to find a purple shampoo that…

Amazing to find a purple shampoo that gets rid of the yellowish colour in my hair but doesn’t leave it with a purple tint. It also smells fabulous!

July 1, 2026
Unprompted review
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Reply from The Cornish Seaweed Bath Company

Thank you, Emma 💜 We're so pleased you've found a Purple Shampoo that tones away yellow without leaving a purple tint. We're delighted you're enjoying the fragrance too!

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