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Cornishware Reviews 

3,477
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 1,571 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the superb quality of the products, often highlighting their beautiful craftsmanship and vibrant colors. Many appreciate the efficient ordering process and the prompt delivery service, noting that items arrive quickly and are exceptionally well-packaged to prevent damage. The overall service, including communication and personalization options, is frequently described as fantastic and faultless. However, some customers also noted occasional issues with delivery, such as items being sent to the wrong address or taking longer than expected. A few other people also felt that some 'seconds' or mystery box items had noticeable flaws or were not as useful as anticipated, despite the generally high quality.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, with many praising the beautiful craftsmanship and... See more

Quality

Reviewers consistently express satisfaction with the quality of products, often noting that even "seconds"... See more

Delivery service

Consumers generally report positive experiences with delivery service, often highlighting its speed and... See more

Order

People report positive experiences with order, praising the ease of online ordering, quick international... See more

Service

Customers had positive experiences with service, consistently describing it as excellent, great, and even... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ordered a 10oz personalised mug, along with a cereal bowl and breakfast plate in the new Summer Rose pink as a birthday present for my soon to be 4 year old granddaughter who is into all things pink.... See more

Company replied

Rated 5 out of 5 stars

Superb beautifully made product, really well wrapped for delivery and prompt service. I absolutely love my multi coloured and summer rose breakfast plates thank you. They will brighten my meal times a... See more

Company replied

Rated 5 out of 5 stars

I have coveted Cornish Ware for a long time and finally bought 4 lunch plates in Adder Green. What can I say - they are perfect in every way! I particularly love the size, and the colour works with... See more

Company replied

Rated 5 out of 5 stars

Lovely china. Gently adding to my Willow colour. Had problem with delivery, as driver delivered to wrong address, & lovely neighbour brought it to my house. Apart from that ordering & quality of... See more

Company replied



Company details

  1. Ceramic Manufacturer
  2. Home Goods Store
  3. Kitchen Supply Store
  4. Pottery Manufacturer

Written by the company

Supporting cooks, bakers and tea makers. T.G.Green & Co. first produced Cornishware in 1923. The distinctive blue and white banded pottery owes its name to an employee who said it reminded them of the blue sky and white-crested waves of Cornwall. Today, Cornishware is a family run business based in the West Country employing over 30 people who have successfully brought production back to the UK from overseas.

Cornishware

Written by the company

We're committed to our customers
From the pottery, to the warehouse, everyone at Cornishware® HQ is committed to providing quality and service.
Made in the UK
Cornishware is made from Cornish clay, and decorated in our West Country pottery, passing through at least 25 hands before reaching you.
Free UK delivery on orders over £35
Worldwide shipping available

Contact info

4.8

Excellent

TrustScore 5 out of 5

3K reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(3,477)

1,468 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Really pleased with my mug, but...

Really pleased with my mug. It was a replacement for one which had a mishap. The only negative comment is that including postage this 12oz mug cost £36! Very pricey for one mug.

June 9, 2026
Cornishware logo

Reply from Cornishware

thank you for your review :)

Rated 5 out of 5 stars

Ordered items as a gift

Ordered items as a gift. I realised I wouldn't be available for delivery, and very kindly customer service agreed to delay delivery. So pleased with effortless service and delighted with products.

June 8, 2026
Cornishware logo

Reply from Cornishware

thank you for your review :)

Rated 5 out of 5 stars

Turnaround time was as specified and…

Turnaround time was as specified and the spelling was correct( Welsh). Arrived beautifully and safely packed with lots of air cushions and also came in it's own box so can be easily wrapped. Very happy 😀

June 8, 2026
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Reply from Cornishware

thank you for your review :)

Rated 5 out of 5 stars

Smooth ordering process

Smooth ordering process. Our new mugs were delivered quickly to Australia. Thank you.

May 29, 2026
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Reply from Cornishware

thank you for your review :)

Rated 5 out of 5 stars

Great Customer Service

Everyone at Cornishware was brilliant with my special requests for my mum's 90th birthday. Great communication, helpful, polite and friendly. My mum loved her Cornish mug. Thank you for helping make her day!

June 2, 2026
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Reply from Cornishware

thank you for your review :)

Rated 5 out of 5 stars

The quality of this pottery is… brilliant!!

The quality of this pottery is brilliant. Cornishware has great customer services and a lovely product. The order process was quick and easy and delivery was fast. I am very pleased with my experience.

May 28, 2026
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Reply from Cornishware

thanks for your review :)

Rated 5 out of 5 stars

Lovely mugs

Lovely mugs, delivered well packaged and I know from experience they was very well.
I have ordered before through this company and they've also been helpful on the phone. Thank you

June 8, 2026
Unprompted review
Cornishware logo

Reply from Cornishware

thanks for your review :)

Rated 5 out of 5 stars

Easy to order

Easy to order, quick delivery and thrilled to bits with item, a lovely addition to my growing collection!

May 27, 2026
Cornishware logo

Reply from Cornishware

thank you for your review :)

Rated 5 out of 5 stars

My friend was delighted.

My friend was delighted with the gift of red mugs.
The ordering process was easy. I was well informed throughout the process. Excellent.

June 3, 2026
Cornishware logo

Reply from Cornishware

thank you for your review :)

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