HIBU sponsors and manages our company website. I would like them to take a more proactive approach to keeping it updated and active. I do appreciate their SEO and oversight of our Google profile.
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A leading provider of technology-driven digital marketing solutions to local businesses across the US, Hibu Inc. provides an integrated digital marketing solution that includes reviews, websites, SEO, omnichannel marketing, automated email and text marketing, and more—all from One Platform, One Provider. Trusted by tens of thousands of small and medium-sized business owners because of their extensive professional expertise and experience, Hibu helps their clients efficiently manage and continuously engage with prospects, generate valuable leads, and turn those leads into customers that keep coming back. Hibu is a Meta Marketing Partner, Google Partner, Amazon Ads Partner, and Microsoft Advertising Elite Partner. To read Hibu reviews and learn more, visit http://hibu.com.
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United States
- corporate.hibu.com
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OVER 30 years AS A loyal CUSTOMER DISGUSTING
ABSOLUTELY DISGUSTING BEHAVIOUR FROM…yell/ Hibu
ABSOLUTELY DISGUSTING BEHAVIOUR FROM THIS COMPANY
BY THE WAY THIS WAS FEW WEEKS AFTER RETURNING DUE TO COVID 19
After receiving a DEPT RECOVERY LETTER STATING I HAD TO PAY OVER £363 Because I had not paid my invoices due to COVID I was quite SHOCKED TO SAY THE LEAST
AND IN THE MEAN TIME THEY HAD CLOSED ALL MY WEBSITE AND EMAILS IS I DID EVERYTHING THROUGH THEM NO EXPLICATION OR EMAIL OR EVEN A LETTER SO MUCH SO I COULDN'T GET ANY EMAILS OR CUSTOMERS LOOKING AT MY WEBSITE AND ITS BEEN WEEKS NOW CAN YOU IMAGINE MY DISTRESS AT SUCH A DIFFICULT TIME IT WAS A NIGHTMARE “at such a time when we are supposed to be in this together.
SO I RANG EXPLAINED TO THE LADY BECAUSE OF COVID THE BUSINESS WAS STRUGGLING AS I DID NOT GET ANY HELP FROM GOVERNMENT SO PAYMENTS WHERE TAKING LONGER TO PAY BUT THEY WILL EVENTUALLY BE PAID IT IS GOING YO TAKE LONGER THAT WAS IN JUNE AND I HAD NOT HEARD ANYTHING TILL I RECEIVED THIS DEPT LETTER FROM A DEPT AGENCY I HAVE NEVER BEEN SO INSULTED IN MY LIFE. WHY DID YOU NOT CONTACT ME???????! TO RESOLVE
WHAT I WOULD LIKE TO KNOW IS
1, WHY DID YOUR COMPANY NOT CONTACT ME SOONER
2, WHY DID YOUR COMPANY CUT MY EMAILS AND WE SITE OFF WITH NO EXPLANATION.
3, WHY DIDDNT YOU GIVE ANY TIME TO GET ME BACK ON MY FEET
4,WHY IN THIS UNCERTAIN TIME WITH A PANDEMIC YOU DID NOT SHOW ANY COMPASSION FOR SMALL BUSINESS LIKE MINE
5, WHY DID YOU SEND A DEPT LETTER
6, WHY IS THERE EXTRA CHARGES ON THE LETTER
7, WHY ARE YOU SUCH A NASTY UNCARING DESPICABLE COMPANY
8.WHY DID YOU NOT CONTACT ME STATING YOU ARE GOING TO CUT MY WEBSITE ME OFF
9 WHY IN MY TIME OF NEED THERE WAS NO LOYALTY
10, I HAVE NEVER FELT SO ASHAMED TO RCIEVE SUCH A LETTER AS A LOYAL CUSTOMER FOR OVER 30 YEARS YES 30 YEARS
I AM ABSOLUTELY DISGUSTED I AM SO GLAD YOU HAVE ENDED MY CONTRACT I WIL NEVER NEVER NEVER USE YOUR COMPANY AGAIN BELIEVE ME I AM GOING ELSE WHERE TO A MUCH NICER TRUSTWORTHY COMPANY AGAIN WHEN
FINALY CAN I JUST SAY THIS REVIEW IS A CONSEQUENCE OF YOUR BAD BUSINESS TO A VERY UNHAPPY CUSTOMER
AND I WANT THE WORLD TO KNOW HOW BAD YOU ARE
PLEASE PLEASE IF ANY COMPANIES ARE OUT THERE CONSIDERING USING HIBU DO NOT THEY ARE THE WORST DESPICABLE NASTY HORRIBLE WORST COMPANY I HAVE HAD THE MOST WORST EXPERIENCE AND I DO NOT WANT YOU TO FEEL THE WAY I DO.
At a time when we are all in this together THERE ARE BIGGER COMPANIES THAT THINK THEY ARE ABOVE US ALL WELL THIS IS FOM ME @#%<=+*^$# NOW THATS WHAT I THINK
PEOPLE SORRY TO RANT BUT I AM TOTALLY DISGUSTED AND APPALLED
OVER 30 years as a loyal customer
I WOULD OF THOUGHT THAT COUNTED FOR SOMETHING (I GUESS NOT)
NEVER AGAIN

Reply from Hibu
Excellent Service
Excellent customer service. Informative, approachable and patient with explanation. Quick follow up.

Reply from Hibu
Awesome customer service
Our rep, Dawn Turano went above and beyond to make sure our needs were met during the website design process. She was super professional and easy to work with. She made sure that everybody involved with this process did what they had to do to get our site up and running in a timely manner. We are very pleased to say the least.

Reply from Hibu
Great dealing with Hibu and Brian
Great dealing with Hibu and Brian, calls started coming in the first day and have not stopped couldn't be happier.
Been with Hibu for years something has…
Been with Hibu for years something has really changed sales rep only calls when it’s time to renew when u have a problem it’s a call center in India or something barly speak English and just put you on hold but when you change your cc a real American person will call you fast I’m done with this company they showed me how many emails I got they was all spam porno emails not one job
GO TO THE BBB REVIEWS FOR THIS COMPANY…
GO TO THE BBB REVIEWS FOR THIS COMPANY BEFORE SIGNING A CONTRACT!
Words can't express how hard it is to cancel your account with this company. I had 2 accounts for 2 different businesses and they made it a nightmare to cancel. We had to pay our attorney to get out of the contract! I had to pay for over a years service while dealing with this issue. The 2nd company was closed and again was charged for over a year and never received a statement and impossible to cancel the contract. BEWARE!!!
Hibu as great
Hibu as great! They think of everything! The build takes time but it is worth it! They did great work and made sure our input was in there. So even though it is their ideas, our site is definately our site and has our touches!
So far everything is great Hibu…
So far everything is great Hibu representatives keeps me in the loop, answers any questions I may have and shows me ways to keep involved by accessing my dashboard.
Hibu was wonderful to work with they…
Hibu was wonderful to work with they explained everything very well so I could understand the process I highly recommend this company
Will has been a huge help
Will has been a huge help! He is always there whenever I need anything.
Great company to partner with!
Big Believer in Hibu
I Choose Hibu to design a website and manage the digital marketing because I live and breath the positive results of Hibu helping local businesses everyday. As a Digital Account Executive for Hibu I know the difference it makes and the competitive advanage Hibu delivers.
I am well please with getting started…
I am well please with getting started with this company, both Amy and Diana have helped me fully and I’m well please
Stephen Carroll from Hibu
My representative from hibu named Stephen Carroll has made working with hibu a very excellent and easy process. He is made working with the Hibu company very easy and also has made me aware of all of the different services that they offer, so that I was able to figure out which ones would work out best for me. He also made certain recommendations that worked out awesome. In addition to that Steve keeps on top of my account and lets me know how things are going and make sure everything continues to go smoothly. I cannot say enough good things about my representative Stephen Carroll he's been instrumental in helping me to connect with hibu and have a great working relationship with that company
Shellie Wickham and Hibu did an…
Shellie Wickham and Hibu did an outstanding job with my web and marketing features to my business.
Great customer service
Great customer service. James helped develop our website and the resulta have been great! I highly recommend his services.
Shellie Wickham is amazing and has…
Shellie Wickham is amazing and has helped me reach more clients organically than I was. I love her professionalism and quality of service!
we have been dealing with John Mitchie…
we have been dealing with John Mitchie for 20 plus years. He has made all our advertising needs met. He is wonderful to work with and explains the pros and cons for all my questions
Working with Hibu & Mariam is the best…
Working with Hibu & Mariam is the best decision we have made, they have an excellent team and they advise you in the best way, very professional !!! We recommend them.
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