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Great experience at Corporategotem! Had an issue with half my order being cancelled, but still got shipped out. "MH" was quick to help and resolve it without a problem! I appreciate the timely communication and I'm glad I purchased from them.
Received a wrong item for an online order. Reached out via email and got responded with offensive language and threats. The owner even called and spammed my phone several times.
Bought a St. Louis Cardinals 59fifty fitted. But before I did, I emailed Corporate and asked a specific question about the cap’s fabrication, particularly the sweatband. They responded and confirmed it had the type of sweatband I preferred.
Hat arrives it definitely does not have the type of sweatband I wanted.
They were quick to respond to email before I bought the hat.
Now, different story.
I’ve emailed them for three days now asking how to process a return for a refund. They won’t bother to respond this time.
This isn’t right.
Buy from these people at your own risk. They’ll respond if you show interest in buying, but they’ll ignore if you want to return something on account of their mistake.
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