Recently bought a giggle 4 bundle for my now 6 week old, I noticed a thud when rolling the buggy today, to find a small buckle in the front tyre. I immediately contacted support and without even askin... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Fast and reliable response on issues brought forward. An A1 customer service team. In regards to the product, we have been using our Cosatto Supa stroller for four years now and cannot fault it. Ou... See more
Company replied
Ordered after seeing products at RDS baby fair in Dublin. Beautiful products but couldn't find in stockists to view in Ireland. It's a pity they are not stocked or easily available except online.
Company replied
Company details
Written by the company
Cosatto make thoughtful, friendly, prams & travel systems, bundles, car seats, highchairs and more with colourful designs and patterns babies love.
Contact info
Bentinck Street, BL4 7EP, United Kingdom
- cuddle@cosatto.com
- cosatto.ie
4.5
Excellent
440 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Cosatto pram
I bought the cosatto pram set a few months back for my first baby and one part of the pram set get ruined I was so upset as I didn’t think I’d be able too buy that part separately
I got in contact with one of the cosatto team Wes and he was so understanding and helpful and he sent me out a replacement free of charge best pram company hand down
May 6, 2026
Unprompted review
Reply from Cosatto Ireland
Thank you so much for taking the time to leave us a review! We're so glad you were happy with the service you received :)
Stroley just perfect
Stroley just perfect, better than I thought, so happy, can't wait to use
April 29, 2026
Reply from Cosatto Ireland
We're so happy to hear that you think our product is perfect! Thank you for your positive feedback; we appreciate you sharing your excitement with us.
Team Cosatto
Perfect car seat
Perfect car seat, easy to adjust and my boy absolutely loves the print
April 27, 2026
Reply from Cosatto Ireland
Liubov,
We're happy to hear that the car seat is easy to adjust and that your boy loves the print! Thank you for sharing your positive experience with us.
Team Cosatto
Delivery was exceptional,they even took…
Delivery was exceptional,they even took a pic of the delivered items for me, quality of products also excellent, well done guys!!
April 19, 2026
Reply from Cosatto Ireland
Mimi Sibandze,
We're happy to hear that you had an exceptional delivery experience! We're also glad you're pleased with the quality of the products. Thank you for your positive feedback; we appreciate it.
Team Cosatto
Coasatto buggy beautiful big and sturdy would recommend it
The company was great to deal with item arrived very quick and very well packaged and really beautiful buggy sturdy and baby looks so comfy in it
April 16, 2026
Reply from Cosatto Ireland
Bernie Doonan,
We're happy to hear that the buggy arrived quickly and in excellent condition! We're so glad your baby finds it comfortable and that you find it beautiful and sturdy. Thanks for your positive feedback!
Team Cosatto
Terrible design
I bought the Yo! Double Stroller and it's such a poor design. Do not buy. The sun canopy is the most pointless thing on the stoller. Even in their marketing both the baby and toddler have sun in their eyes. I've tried to get other brands of extending visors to attach to canopy and it barly works. I don't feel you should have to buy additional items to try and fail to make something work. The foot break keeps coming on by itself too when going down a hill. Do not buy!!!
Update since response:
"may not meet everyone’s expectations". There had been not one occasion where the canopy has kept sun out of the eyes of my baby or toddler who are different sizes. Surely the bare minimum would be the keep the sun out at any point, so I'm a bit confused as this poor design would meet NO ONES EXPECTATIONS. You can even see it doesn't keep sun out of eyes in your marketing images. I have already been in touch with your team and they have not helped me and I was only enquiring about help with sun canopy because I stupidly though they might be able to help. I've since bought a fourth canopy extender and can't use this again because of the way this buggy is designed. I only contacted your customer service about the canopy and not brake because how can they help with my brake? Are they going to come to my house to fix?
April 1, 2026
Unprompted review
Reply from Cosatto Ireland
Thank you for taking the time to share your feedback. We're really sorry to hear that you're disappointed with your Yo! Double Stroller.
We appreciate your comments regarding the sun canopy. It’s designed to provide coverage while maintaining airflow and visibility, but we understand that this may not meet everyone’s expectations, and your feedback is valuable in helping us improve future designs.
We’re also concerned to hear about your experience with the brake. Safety is extremely important to us, and this is not something we would expect. We’ve checked our previous email correspondence and couldn’t see this issue mentioned, so we’d really like to look into this further for you.
Please could you get back in touch with our customer service team so we can investigate and support you directly? We’d be keen to understand exactly what’s happening and help resolve this as quickly as possible.
Thank you again for your feedback — we do take it seriously and are always looking to improve.
Kind regards
I got my problem with my pushchair…
I got my problem with my pushchair fixed straight away and they were very helpful, great products and great customer service
March 16, 2026
Unprompted review
Reply from Cosatto Ireland
Hey Marissa,
We're happy to hear that we resolved the pushchair issue quickly! It's great to know you found our products and service helpful. We appreciate your feedback!
Thanks, Team Cosatto
Reply from Cosatto Ireland
Hi,
Thank you so much for your feedback on your stroller. We really appreciate your kind words and we are happy to here that you are enjoying your product.
Team Cosatto
Fantastic as Always
I have two of your pram. The wow 3 travel system, the pink unicorn travel buggy, the pink unicorn high chair and the pink travel car seat… I love them all. Fantastic design, high quality & wonderul customer service behind the product. World class! Thank you, Jennifer & Aurora
March 8, 2026
Reply from Cosatto Ireland
Jennifer Hartnett,
We're happy to hear that you love our products! It's great to know you appreciate the design and quality, and that you had a wonderful experience with our customer service. Thank you for your fantastic feedback.
Team Cosatto
Reply from Cosatto Ireland
Millie Brannigan falvey,
We're happy to hear that you found ordering easy, with great prices and fast delivery. Thank you for your positive feedback!
Team Cosatto
Reply from Cosatto Ireland
Klaudia,
Thank you for taking the time to leave your review
Team Cosatto
Reply from Cosatto Ireland
Hi,
We're happy to hear that you received your product quickly and that you are pleased with it. Thank you for your positive feedback!
Team Cosatto
I only ordered it on the 18 February 26…
I only ordered it on the 18 February 26 got it on the 23 February 26 very fast
February 19, 2026
Reply from Cosatto Ireland
Ina Daly,
We're happy to hear that your order arrived so quickly! We appreciate you taking the time to share your positive experience with us.
Team Cosatto
Cossetto giggle 4
Really nice package , I got cider to giggle 4 on sale and it is amazing
March 14, 2025
Reply from Cosatto Ireland
Tarnum Naz,
We're happy to hear that you enjoyed the cider! Thank you for letting us know about your positive experience with the product you purchased on sale.
Team Cosatto
Easy shopping online
Easy shopping online , there was a mix up with dispatch and they contacting me before I needed to contact them
Very satisfied with the service
February 16, 2026
Unprompted review
Reply from Cosatto Ireland
Derville Lemass,
We're happy to hear that you found shopping online easy. We appreciate your positive feedback regarding our prompt communication about the dispatch issue. We are very satisfied that you were pleased with our service.
Team Cosatto
I love the close to me
I love the close to me , it came within 3 working days and is exactly as described (quick and easy to set up ) very happy with my purchase
February 6, 2026
Reply from Cosatto Ireland
Kellie Delaney,
We're happy to hear that you love the product! We're glad it arrived quickly and was easy to set up. Thank you for your positive feedback; we appreciate it.
Team Cosatto
Highly recommended cosatto
Recently ordered the woosh 4 stroller. Absolutely delighted with it. looks and feels fab, delivery was quick. It did arrive with one pad missing from the middle strap so I rang customer care they couldn’t have been any more helpful, very kind on the phone and sent me out a new pad and also set up my 4 year guarantee for me. Highly recommend Cosatto.
January 19, 2026
Reply from Cosatto Ireland
Erika,
We're happy to hear that you're delighted with your Woosh 4 stroller! We appreciate your positive feedback on its look and feel, as well as the quick delivery. We're also glad our customer care team was helpful in resolving the missing pad and setting up your guarantee. Thanks for recommending us!
Team Cosatto
Reply from Cosatto Ireland
Thanks so much for taking the time to leave your review, Team Cosatto
Reply from Cosatto Ireland
Andreea Bernad,
We're happy to hear that you find it beautiful! Thank you for sharing your wonderful experience with us; we appreciate it.
Team Cosatto
I knew this brand was good but once…
I knew this brand was good but once I’ve received the package and assembled everything I was so surprised how functional everything is and really great made! Quality is amazing! Also vegan and super stylish as well :) Thank u so much
January 21, 2026
Reply from Cosatto Ireland
Iva Grkinic,
We're happy to hear that you were surprised by the functionality and quality after assembling your package! It's great to know you find our products stylish and appreciate that they're vegan. Thank you so much for your positive feedback!
Team Cosatto
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.