Great and friendly support!
Delivery was a bit slow (2 weeks from Netherlands to Germany), but the support was fast and helpful!
December 27, 2020
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3.4
Average
2 reviews
No history of asking for reviews
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Where is my Order?
I have not received what I ordered, nor have I been updated with shipping updates. This is 2020, there are certainly ways to provide a tracking number for shipments. I am patiently awaiting the promised product, but I am incredibly disappointed by the lack of transparency in the process.
December 22, 2020
Reply from Coslug
Hello Drew,
I'm sorry about this, the reason we could not provide a tracking number is due to the fact that you chose a shipping option that was aimed at reducing cost but does not come with a tracking number. Furthermore, your order was in the midst of our store migration and therefore you were not able to see the status page, I am really sorry about the inconvenience. If it has still not arrived by now, this is unusual, however, please shoot us an email and we will work something out. Matthieu
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