Around six weeks ago, I placed an order with this company. When the package arrived, the antiseptic bottle was completely open and had leaked all over the box. I immediately contacted them and s... See more
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See what reviewers are saying
Fast despatch, very high quality item that is reasonably priced, what more could you want?
Fast delivery, great products. I wouldn’t go anywhere else for my stock for my clinic!
Great company. Speedy deliveries and queries dealt with quickly
Company details
Written by the company
Cosmetic Supplies brings a collection of standard and Eco products for clinitians and clinics to use in there day to day business
Contact info
Unit 33 Peel Mills Industrial Estate, Chamber Hall Street , BL9 0LU, Bury, United Kingdom
- info@cosmetcsupplies.co.uk
- cosmeticsupplies.co.uk
3.7
Average
23 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
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No Response After Providing All Requested Information
Around six weeks ago, I placed an order with this company. When the package arrived, the antiseptic bottle was completely open and had leaked all over the box.
I immediately contacted them and sent photos. I was asked to resend the photos and provide my email address, order confirmation, and order number — all of which I provided. I had also recorded a video of the damage and was ready to provide it if needed.
Despite sending all the requested information, I have received no further response. Very disappointing customer service. I will not be ordering from this company again.
January 12, 2026
Reply from Cosmeticsupplies
Hi sanaz,
Have you sent all this information to the right email? We have no email from you in regards to This issue?
Please can you send all the information to info@cosmeticsupplies.co.uk and we will resolve the damage to your item.
Kind regards
CS
Excelent service.
April 24, 2025
Very prompt service
April 7, 2025
Fast despatch
Fast despatch, very high quality item that is reasonably priced, what more could you want?
March 13, 2025
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The inner packaging was wet and when i…
The inner packaging was wet and when i checked the seal was broken. I was hoping to get a new one delivered
January 17, 2025
Reply from Cosmeticsupplies
Hi,
Damage to the product is usually caused by the courier and not a reflection on our business, you haven’t emailed us prior to writing this review. We could have looked in to the this damage for you, and see about sending a replacement.
Kind regards
CS
High quality and excellent packaging
High quality and excellent packaging, fast shipping, great transaction
August 12, 2024
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Delivered in the wrong place
Delivered in the wrong place. Had to take the delivery myself.
May 23, 2024
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Bed roll was very short
Bed roll was very short, good quality but will not last long as short.
March 18, 2024
Great service!
December 21, 2023
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Very good products
December 22, 2023
Fast delivery
Fast delivery, great products. I wouldn’t go anywhere else for my stock for my clinic!
October 9, 2023
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