Description of the product: 3-5 working days + 1 week delivery time. all well and good. after over 40 days it still hasn't arrived! As compensation I only got a 4€ discount. I ordered over a month b... See more
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The package arrived very quickly, and the costume is beautifully made with great attention to detail. The wig is also made of excellent fiber. Moreover, the service is truly reliable and always respon... See more
I was sceptical, not gonna lie. But the stuff arrived pretty quick for Intercontinental delivery and in good condition. Easy peasy The size chart was correct, asian mini sizes but correct
Good shop with many options from comics, manga and films. Easy payingmethods. I payed per Paypal. After I purchased an outfit, they could not deliver it. They claimed I did not have a name on my be... See more
Company replied
Company details
Written by the company
Wir sind ein Online Shop, der Kostüme, Cosplay zubehöre wie Perücke, Schuhe, Maske usw. verkaufen, wir versenden weltweit! Für alle Cosplayer und Kostümliebhaber :)
Contact info
Floor 6,Building 2, No.1028 Hua Jiang Rd, 201803, Shanghai, China
- info@cosplaycart.de
- cosplaycart.de
Hasn’t replied to negative reviews
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Collab review
Hi, I collaborated with the site and they were really good and kind, they gave me good and quality products!
Never again
Description of the product: 3-5 working days + 1 week delivery time. all well and good. after over 40 days it still hasn't arrived! As compensation I only got a 4€ discount. I ordered over a month before carnival and it doesn't arrive? Either you manage to cope with more orders or you have to be more accommodating
You are disrespectful!
Not possible to return stuff
Not possible to return stuff. Shipment costs would be 45€.
Tifa Lockhart costume
The package arrived very quickly, and the costume is beautifully made with great attention to detail. The wig is also made of excellent fiber. Moreover, the service is truly reliable and always responds quickly to my questions. Very satisfied!
fast and good
Coat came very quickly and it was much…
Coat came very quickly and it was much cheaper compared to other sources(for example amazon).
Good Quality, fast delivery
It did what it was supposed to do
I was sceptical, not gonna lie. But the stuff arrived pretty quick for Intercontinental delivery and in good condition. Easy peasy
The size chart was correct, asian mini sizes but correct
Good shop but poor customer service
Good shop with many options from comics, manga and films.
Easy payingmethods.
I payed per Paypal.
After I purchased an outfit, they could not deliver it. They claimed I did not have a name on my bell and mailbox. But I have, every post was delivered succesful until know. So they sent it back to their warehouse. They did not tried it a second time nor have they answered me per mail. I am still waiting for my money or my outfit.

Reply from Cosplaycart
Han solo holster with greeblies
The shipping was a little too late, but the items looked good and the quality was good too.
Unfortunately i had it double and the retouring was not so easy.
Waste of money
Costume ordered in XXL to be sure that it would fit. I checked everything on their measurement table and if they would make the costumes like it is described on that table the costume would even be larger than the size that I need.
And of course it is too small. It does not fit. This might be an L but not an XXXL. That was a total waste of money.
Very Bad communication
Very Bad communication. No return of the bought items possible...I would not buy once more!
Clothes perfect en very nice service!
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