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Review summary

Based on reviews, created with AI

Most reviewers were let down by their experience overall. Many people were dissatisfied with the payment process, reporting unexpected charges for subscriptions. Customers frequently encountered issues with recurring payments after an initial small charge for a single text message. Reviewers also found the subscription cancellation process problematic, with many struggling to stop the recurring charges or receive refunds. The website itself was often described as unclear, with crucial information about subscriptions not being clearly disclosed. Furthermore, many reported that the text messages they paid for were not even sent.

What people talk about most

Payment

Reviewers mention negative feedback about payment. Many customers report unauthorized charges, with some... See more

Subscription

Customers express significant dissatisfaction with the subscription process, frequently reporting unexpected... See more

Price

Customers consistently express strong dissatisfaction with pricing. Many reviewers report being charged... See more

Refund

Consumers express significant dissatisfaction regarding refunds. Many reviewers report unauthorized charges... See more

Website

Clients share negative opinions on the website, with many labeling it a "scam site." Reviewers report being... See more

Based on these reviews

Rated 1 out of 5 stars

The text didn’t even send . They charge u like 89p then put u in some subscriptions that doesn’t allow you to cancel avoid at all cost because they will try take money from your bank and will gain acc... See more

Rated 1 out of 5 stars

BIG SCAM!!! PEOPLE REPORT THIS FRAUD IN YOUR BANK, YOU WILL GET YOUR MONEY BACK, AND POLICE SHOULD BE INVOLVED - This scammers should be shut down! I paid for one sms message, and on the order page th... See more

Rated 1 out of 5 stars

Disgusting company, aiming on playing a prank on a friend for a text message costing 38 pence, next day my bank account was debited £39.99, total scam and the company is actually traced back to a clot... See more

Rated 1 out of 5 stars

Complete scam. Illegally registers you for a monthly subscription after requesting a one time text approval. When I submitted my email request to cancel this subscription they altered their website to... See more


1.2

Bad

TrustScore 1 out of 5

124 reviews

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Rated 1 out of 5 stars

Scam

Scam, I didn’t even agree to pay and when I ask them , the bot keep telling me to wait 30 days to get the refund or get 50% refund immediately… waited 30days and still have the same answer.

January 7, 2026
Unprompted review
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Rated 1 out of 5 stars

A complete scam

A complete scam, don’t use it and try to report it as soon as possible to the bank and any authorisation that you think they can stop them

December 29, 2025
Unprompted review
Rated 1 out of 5 stars

Non-functional service and unauthorized account withdrawal.

I paid £0.38 for a single SMS. The service did not work. Without clear disclosure or explicit consent, I was subsequently charged £39.99 for a subscription I did not knowingly sign up for and did not use.

After discovering the charge, I contacted the company multiple times and cancelled the service. The company acknowledged the cancellation but repeatedly failed to process a refund. Their refund handling partner (TryHelp) has also failed to respond or issue the refund despite a refund request initiated more than three weeks ago.

November 23, 2025
Unprompted review
Rated 1 out of 5 stars

Complete scam

Complete scam. Illegally registers you for a monthly subscription after requesting a one time text approval. When I submitted my email request to cancel this subscription they altered their website to remove the one time text option. They are only interested in stealing your money the service does not work. Biggest scam ring DO NOT USE.

December 1, 2025
Unprompted review
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Rated 1 out of 5 stars

Total Scam!!!

Total Scam!!!! Avoid!!!!
I had to cancel my debit card and change it , they are that bad !!!!
Will continue to rip people off and take money for subscriptions not agreed to !!!!

December 5, 2025
Unprompted review
Rated 1 out of 5 stars

This site Costext is a complete scam

This site Costext is a complete scam. I wanted to use the service for a one-time fee which ultimately lead me to pay for the service and find out the following day they had signed me up for a subscription and also be deducted 70 euros the following day. BIG WARNING do not use this service or to provide any card/bank info to them.

November 27, 2025
Unprompted review
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Rated 1 out of 5 stars

People read the small print they take…

People read the small print they take 39:99 a month off you even if you send one text on a subscription. Cancel your bankcard request the money back that’s what I’ve done and use a credit card.

I’ve asked them how to cancel this and now they’ve gone cold luckily my bank spotted it

November 10, 2025
Unprompted review
Rated 1 out of 5 stars

Thieves

I sent a single message for 40 cents and they put a subscription for 45 euros without any information.i specifically watched for crap like that when I was paying.they say they will refund me after 30 days. I'm contacting my bank ant the police do they can refund me and mark them as the fraud they are.

November 5, 2025
Unprompted review
Rated 1 out of 5 stars

Scam website do not use

Not at all clear about a 24 hour trial period, completely setup to scam you into joining the recurring monthly billing cycle 24 hours after joining.

November 2, 2025
Unprompted review
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Rated 1 out of 5 stars

They charge you like 30 cents for a…

They charge you like 30 cents for a text and you think that’s cool. You think you’re agreeing to one little charge. And then boom! 40 dollars the next day or so. Nobody reads the whole thing you sign and especially because you never asked for a subscription. It charges you 30’cents and you are NEVER prompted with a trial period and if you don’t cancel it you will be charged prompt. They sneak it in and don’t tell you. They act like you paid your 30 cents and if you want to do it again you’ll pay another 30’cents. Who the heck would pay 40 something bucks a month to send texts??? They know nobody would so they scam everyone and lie and deceive and pretend that they never did nothing to nobody and aw shucks this is all just an accident. They should all be in jail. They know what they’re doing.

November 1, 2025
Unprompted review
Rated 1 out of 5 stars

SCAM ALERT STAY AWAY

Scam costextis scam and Will and Can empty your bank account if you have a bank with bad Security. First time they charged me 70 euro which my bank automatic denied afterward they try everyday to charge different ammount they are blocked so i Will se all failed scam attempt

October 26, 2025
Unprompted review
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Rated 1 out of 5 stars

Got scammed

Got scammed! Lured in by initial small fee to send an SMS then charged US49 the following day as I didn't cancel the subscription within the "24hr free period".

October 24, 2025
Unprompted review
Rated 1 out of 5 stars

It's a scam guys

It's a scam guys! Wanted to send an online message to a friend, but first I tested to myself, it costed a few cents, then the message didn't even go through, so I didn't bother even sending one to my friend, 24 hrs later these assholes charged me £39 without my consent.

October 7, 2025
Unprompted review

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