Had a good experience from choosing our carpets at home from samples, to the fitting by Tom. He was friendly and professional and did a great job. Would certainly recommend.
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So impressed with the whole process from going into store to choosing our carpet. We made appointment for measurements and quote. Very punctual and speedy service getting back to us with the quote. We... See more
All in all our experience with Cosy Carpets was a good one. We took samples home, made our choice & ordered for three rooms with Lauren. Jason then measured the rooms, small discrepancy as hallway... See more
Good, welcoming and helpful reception on our first visit to Cosy Carpets Thetford. Helped us choose the right carpet for our room. Very small issue on order delivery. However Manager and staff with no... See more
Company details
Written by the company
With decades of experience and a reputation for excellence, Cosy Carpets (formerly Kerrys) continues to bring craftsmanship, quality materials, and personal service to every project. Our rebrand reflects our fresh look while holding fast to the values and standards our customers know and trust.
Contact info
United Kingdom
- cosycarpets.co.uk
4.8
Excellent
92 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 2 weeks
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I had spoken with Lauren and she was…
I had spoken with Lauren and she was very helpful and answered my queries efficiently.
October 13, 2025
Unprompted review
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First class and professional service we…
First class and professional service we needed floor coverings for whole bungalow and they managed to fit in with our budget
Free measuring is great and excellent
Carpet fitters
Great to use local business as well
October 9, 2025
Unprompted review
Helpful and efficient
We recently had stairs and landing carpet from Cosy Carpets. All the staff were extremely helpful in helping us choose our carpet. The delivery and fitting were prompt and well done. We will definitely be using their services again in the future.
October 27, 2025
Unprompted review
Impressive service
The fitters were to time, and the whole experience was pleasing. All old carpet gone and the bedroom looked and does look amazing. Worth the time and effort to get the right people for the job.
October 27, 2025
AA really professional company i would recommend cosy carpets as a…
i would recommend cosy carpets as a reliable company,the costomer service could not have been better,the carpet fitter Gary was a complete gentalman and we would come to cosy carpets in the future.Jean Addison.
October 20, 2025
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All round excellent
All round excellent. Helpful service in the shop, decent price for the vinyl, and the fitter was a good bloke who done a great job.
October 17, 2025
Top quality on Service and Installation!!!
We are absolutely delighted with the flooring work carried out! Noel, our installer, was fantastic and an absolute pleasure to have in our home. It’s so important to be able to trust the tradespeople you invite into your house, and from the very beginning we knew we were in good hands. The quality of both the product and the workmanship is superb—truly beyond our expectations!
August 26, 2025
Great service
Great service, wonderful customer service, staff friendly and could do be more helpful in getting a carpet fitted at short notice would recommend and use in the future.
August 20, 2025
They were super patient while I took so…
They were super patient while I took so long to choose just the right carpet for my rental flat! The advice was great on which flooring would be long-lasting with tenants but not break the bank. I'm really pleased with the carpet now it's been fitted.
August 20, 2025
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Great service
Just had a new living room put in with Kerrys, and heard about the name change. Very pleased
August 18, 2025
Reply from COSY CARPETS
We're thrilled everything went smoothly and really appreciate your kind words. Looking forward to helping again soon.
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