Amazing service !! Very quick to answer phones, reply to emails & callbacks. Had a very pleasant consultation which was quick and within budget. They live up to their name as the work done was on tim... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Based on reviews, created with AI
Kingspan Synthesia insulation is the most energy efficient and environmentally friendly insulation on the market. It offers an eco friendly form of home insulation, with a lifetime guarantee. We work throughout the UK and Ireland.
38 Ballyhornan Road, BT30 6RH, Downpatrick , United Kingdom
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I wanted to take a moment to express my heartfelt thanks to the Cosy Insulations team that came out yesterday to complete the insulation work for us. We were very impressed with the crew’s professionalism and politeness. Not only did they do a fantastic job but also made sure everything was left spotless and tidy, which we truly appreciate. It was very clear that the Cosy Insulations team takes great pride in their work. We’re so pleased with the results that we’ll be enthusiastically recommending Cosy Insulations to our family and friends.
Thank you again for your excellent service.
I would have no problem recommending Cosy Insulation. The fitter arrived on time & worked non stop for a few hours & left everything spotless 👏
From the time Richie came out to see our home. His whole mannerism and professionalism was second to none. He explained in great details about the SEAI grants which we did not avail of. We saved the money and our roof is now complete. The guys that came out on the day, were very professional and did the job in no time at all. I would not have an issue recommending Cosy Insulation. Listen to what Richie has to say and follow his advice. He actually knows what he is talking about and only wants the best for his customers.
All good from start to finish, clean and tidy arrived on at time they said would recommend to anyone
Very pleased with how the workers performed and so considerate when tidying up and leaving the place as it was.
Did a very good job no mess left and very friendly and down to earth guys.We would definitely recommend them if anyone is looking there attic sprayed.
Cozy Insilution completed their work very professionally and efficiently from start to finish. They took care of all the important details. The time from the initial visit to the arrival of the lad's who carried out the work was very short. The lad's was very friendly. From the moment they entered the house, they wasted no time and immediately got to work to complete the job as quickly as possible. After finishing the job, they cleaned up thoroughly, leaving a tidy mess behind.
Cosy insulation did a great job and were prompt in doing the job .Employees were respectful conscientious and polite.Great job to all concerned.
Amazing experience. So informed and workmen were fast and efficient. My house is finally lovely and warm I really recommend cosy insulation!
Can only speak in terms of installation, team was fast efficent and friendly, paperwork all delivered as promised all completed in one day
Very nice staff who did an excellent job and left the place spotless. My home is much warmer.
We rang and got a quote from Cosy insulation. We decided to go with them. We rang and someone came out to put insulation in. Turns out the guy had left cosy insulation and went out on his own and never told us. Cosy insulation would not stand over it even tho the were the first point of contact.

Reply from Cosyinsulation
We had freezing attic that makes our house cold , we constantly put turf on our range to keep the house warm. Then your crew came to spray insulation in our attic, they were very hard workers and very clean which I was very impressed with them.
So now the house is unbelievable warm and less turf on our range , saving turf. It made a huge difference thank God. I'm so happy and I told a lot of my friends about cossy insulation

Reply from Cosyinsulation
The job was carried out on time and professionally.

Reply from Cosyinsulation
I contacted Cosy through Instagram, guy came out and gave a run through of whats done, and I signed up on the day. The lads came about a month later and did the insultation no problem. About 2 weeks later a chap came to do the BER no issues.
The day after the BER guy came I got a call from Sinead in the office asking whether I received a form from the SEAI, which I hadn't. She asked whether I could chase this up for them. I said, well its not really up to me to chase it as all of the grant side of things was meant to be done by Cosy. She got really short on the phone and said "fine I will take care of it" and then hung up. Poor customer service, poor attitude.

Reply from Cosyinsulation

Reply from Cosyinsulation

Reply from Cosyinsulation
Amazing service !! Very quick to answer phones, reply to emails & callbacks. Had a very pleasant consultation which was quick and within budget. They live up to their name as the work done was on time & extremely professional. We also received a callback to confirm that we were happy with the job and received our warranty certificate.

Reply from Cosyinsulation

Reply from Cosyinsulation
From the get go , clear info, set amount , set date and time , clean fast work
The heat now in the house especially the first floor is unbelievable no rads needed at all

Reply from Cosyinsulation
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.