Cotswoldcameras Reviews 660

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 384 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the excellent prices, often noting that they are significantly lower than other retailers, allowing them to purchase high-quality products that might otherwise be out of budget. Many people are satisfied with the product quality, confirming that items arrive in pristine condition and function as expected. The delivery service is also consistently highlighted as efficient, with many orders arriving within or even sooner than the estimated timeframe, often well-packaged and secure. However, some customers also noted that delivery times could be long, with some experiencing significant delays and a lack of tracking information for extended periods. A few people reported receiving products in unsealed or used-looking packaging, or with minor issues like an empty battery, raising concerns about whether the items were genuinely new.

What people talk about most

Product

Reviewers highlight positive aspects of product. Many customers express satisfaction with their purchases,... See more

Delivery service

People report positive experiences with delivery service. Many customers praise the fast and reliable... See more

Price

Users describe positive interactions with price, consistently highlighting competitive and unbeatable prices,... See more

Order

Customers consistently note positive experiences with order. Many reviewers praise the easy ordering process,... See more

Quality

Clients share positive opinions on quality, with many reviewers reporting that products arrived in perfect,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

First experience with this buyer was excellent. Delivery time was short despite possible cargo delays due to wars. Product status tested fine both in macro and normal use. Great performance with ori... See more

Rated 5 out of 5 stars

Ordered an EOS R6 III with Kit lens from Cotswold EU Everything arrived in mint condition. Camera and lens are working perfectly! Delivery time was faster than expected too, especially with the... See more

Rated 5 out of 5 stars

I received my Lense in the minimum time possible. Too fast. The lense is super ! The customer support is fast. They reply with care too fast. Im sooo dissapointed i didnt know them earlier... But i fe... See more

Rated 5 out of 5 stars

First time I have used this company on a recommendation. Their prices are simply the best. I have been in this industry for over 45 years and it's great to see that there is a company who cares. Deli... See more


Company details

  1. Camera Store

Written by the company

We are a family run online camera shop in the UK that specialise in providing the latest and greatest equipment at fantastic prices. We are a pro camera shop with expert knowledge and supply to some of the countries leading photographers. We pride ourselves on being one of the cheapest camera shops online while still providing outstanding customer service. Just see our latest reviews to see what others are saying about us. We realise that there are many online camera stores and camera shops in the UK so we are committed to providing cheap digital SLR (DSLR) cameras for sale combined with unrivalled service. We are photographers ourselves and pride ourselves on not only providing exceptional prices but also fantastic product knowledge. We are always delighted to offer you advice on your next camera purchase.We also offer product videos, reviews and image samples to help you to choose which camera or lens is right for you.


Contact info

4.8

Excellent

TrustScore 5 out of 5

660 reviews

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Replied to 81% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Happy with the purchase

They said the delivery is within 10 to 15 working days and mine arrived the 10th day. The box was open, but everything was there and everything seemed new. The camera works perfectly, but the battery arrived empty (this isn’t great for the battery health).
I sent a mail to check if the camera will arrive on time and the answer was clear, fast and polite. I do recommend over other options “Marketplace” type.

March 20, 2026
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Rated 5 out of 5 stars

Excellent experience

Excellent experience.
Product arrived even before planned.
Email support was fantastic and with fast answers.
Item is obviously perfect, arrived well packaged.

March 3, 2026
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Rated 5 out of 5 stars

Prompt reliability

Camera and lens arrived on time in original packing. Very prompt and friendly customer service via email. The company seems to nurture a culture of reliability.
I would not not hesitate to recommend Cotswoldcameras.

March 19, 2026
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Rated 5 out of 5 stars

perfect service

perfect camera package delivered on time as expected.
really great services from cotswoldcameras teams and explanations given by emails

March 16, 2026
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Rated 5 out of 5 stars

Excellent shopping experience!

Excellent shopping experience!

My order arrived safely and in perfect condition — everything was brand new and fully functional. I’m very happy with my purchase.

The only minor issue was the delivery time. I paid on February 19, and the order arrived on March 13. However, this is really insignificant compared to the great price I got for my camera — it was an amazing deal.

Special thanks to the team for their professional support both during the purchase and throughout the delivery process. They were always responsive and helpful with any questions.

Highly recommended — 100%!

March 18, 2026
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Rated 5 out of 5 stars

Was kinda skeptical at first because…

Was kinda skeptical at first because the prices are a lot cheaper. But decided to place an order for a FX3A anyway. It arrived faster than I expected, took about a week. No complaints will probably order some lenses as well at some point from them.

February 20, 2026
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Rated 5 out of 5 stars

Great Service

Great Service, they even checked the batch for German menu language and kept me informed that this may add 2 days more to the delivery time. Nevertheless, delivery was around 10 days, so the shortest promised time and German menu option is existing in my new Canon EOS R6.

March 11, 2026
Unprompted review
Rated 5 out of 5 stars

The lense was much cheaper than anywhere...

The lense I bought was much cheaper than anywhere else, so I felt as I was taking some risk with the order. Decided to go on with the cheapest of the items I needed. But everything was perfect - the lense arrived brand new, in an original box. The delivery did take over 2 weeks, but I was informed about it so I was not worried. I am planning to buy more expensive lense now.

March 13, 2026
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Rated 5 out of 5 stars

Honestly! The best purchasing experience ever.

Honestly, I can not think of anything in the process that did not meet my expectations. I had some initial mail correspondence with them, which they politely and promptly replied to. The ordering and payment process was easy and worked flawlessly. I received my purchase within the promised delivery time. The product was in pristine condition and exactly as ordered.

March 2, 2026
Unprompted review
Rated 5 out of 5 stars

Didn't go super smooth but it was a happy ending.

After ordering I had the understanding that they will mark the order as dispatched when the shipment was sent from their warehouse overseas, but that's not the case. The status will only change after it is shipped from their warehouse in Europe.

I contacted for clarification and honestly whilst they were very quick and friendly to respond. The responses were not very clear and I'm guessing there's some language barrier there. They made a big effort none the less so kudos.

My package (Z5ii and 2 lenses) arrived within the promised delivery window and everything was in order. So I will definitely buy from them again.

March 12, 2026
Unprompted review
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Reply from Cotswoldcameras

Hi Morit,

Thank you for your feedback, and we're sorry to hear that this experience has been frustrating.

We've checked your order placed on 8 March, and it has been dispatched from our warehouse abroad and is currently on its way to our EU warehouse, where it will then be handed to the local courier for final delivery.

Our standard delivery timeframe is 10–14 working days from the payment date, as items ship from our overseas warehouse. Tracking information usually becomes available once it reaches the EU warehouse and is picked up by the local courier, which is why tracking details are not yet available.

Please also note that international shipments may experience slight delays due to current disruptions affecting logistics routes, including the situation in the Middle East.

Again, we truly apologise for the inconvenience caused, and please stay with our support team via email for the most accurate updates and further assistance. We’ll be happy to help.

Best regards,
Taylor
Cotswold Cameras

Rated 4 out of 5 stars

Found a camera on Cotswoldcameras for…

Found a camera on Cotswoldcameras for my daughter after multiple local suppliers were out of stock. The cost was competitive (ish) verses competitors and they had availability. Ordering was simple and a change in colour required contact with customer services which was an absolute pleasure. Quick courteous response to my query and solved quickly. My only issue is that the time for delivery was very very long in a time when next day or next week at worst is normal. If you guys could improve this, I dont see a reason to go anywhere else for my photographic needs. Thank again

March 9, 2026
Unprompted review

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