Excellent colllection of books
Excellent colllection of books. Staff are always very helpful. The book's condition is always accurately described. Books always seem to arrive in good time. Highly recommended. A+++
September 9, 2026
Unprompted review
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Company details
Written by the company
Cotswold Internet Books Ltd has its origins as a family business in the 1990s. It has grown steadily over the years and now houses over 85,000 books in a modern warehouse at the edge of the Cotswold Hills. With decades of combined experience and a shared passion for the written word, our team takes pride in caring for every book entrusted to us.
Contact info
Unit 2, Maida Vale Business Centre, Maida Vale Road, GL53 7ER, Cheltenham, United Kingdom
- 01242261170
- office@cotswoldinternetbooks.com
- cotswoldinternetbooks.com
3.6
Average
3 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Advertisement
Outstanding Bookseller
This is an outstanding bookseller and one of the very best I have dealt with. The book was carefully and fully described; the communication was excellent; the book was packaged extremely well and sent on quickly - it was exactly as described. Really first rate service!
September 3, 2026
Unprompted review
Appalling
Appalling - they wrap (sic) their books - whether hardback or paperback - in nothing more than a flimsy plastic envelope. No prizes for guessing why. To make matters worse, my last (literally) order from them included an unsolicited voucher for alcohol. As a teetotaller and someone who is vehemently opposed to alcohol for personal reasons, this is as unprofessional as it is inane.
September 5, 2026
Unprompted review
Reply from Cotswold Internet Books Ltd
I'm afraid your review does not apply to our business. We never add vouchers inside our packaging, only a compliment slip with our business details and a handwritten note, and all our books are packaged in cardboard envelopes or boxes. Please check your order details – we operate exclusively under the name Cotswold Internet Books. Any other 'Cotswold' business isn't us.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.