Excellent service from Natalie at CT's Brookside Garden Centre outlet. I'd seen a raincoat online and called in just in case they had one in stock. They didn't, but she managed to source it from anoth... See more
Company replied
Brookside Garden Centre, Seven Mile Ln,, TN12 5JG East Peckham, Tonbridge, GB
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Excellent service from Natalie at CT's Brookside Garden Centre outlet. I'd seen a raincoat online and called in just in case they had one in stock. They didn't, but she managed to source it from anoth... See more
Company replied
We visited your store in Trowbridge on 12/9/25 to order some trousers from the recent catalogue that you sent us. We were helped by Sarah who couldn’t have been more helpful and friendly, she is a tru... See more
Company replied
Great customer experience! Quilty of cotton is amazing! It is pricey so we buy stuff on sale. But price for quality is great What one gets from Cotton Traders lasts forever (I do hand wash thi... See more
Went to collect a parcel. Shop assistant unhelpful. Could not find the name and said are you sure you had it delivered to here. Condescending attitude. Found a name in the next page, was apparently pu... See more
Company replied
Our clothes are made to be lived in and loved for a long time. We go to great lengths to source skin-kind cotton, with a rainbow of colours and a huge selection of sizes to choose from – so whether you’re an XS or a 5XL, you’ll find something to suit you. We'd love to hear how you found your recent experience with us, so we can make any future experiences with Cotton Traders even better! If you have any questions on our service, please visit our comprehensive FAQs at www.cottontraders.com/customer-service-faq. Here you will also find a 'Contact Us' button in case you would like to speak to one of our friendly customer care advisors. Plus don't forget if you visit our website and sign up to receive our email offers and exclusives you will receive 10% off your first order.
Brookside Garden Centre, Seven Mile Ln,, TN12 5JG, East Peckham, Tonbridge, United Kingdom
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Easy to order from a good choice and prompt delivery.

Reply from Cotton Traders - Tonbridge
Ordered 3 pairs of shoes which arrived on time. 1 pair fitted really well, the other 2 slightly too small. I took the 2 pairs back to Cotton Traders at the local garden centre, with the receipt, and got a refund within a couple of days. All very easy.

Reply from Cotton Traders - Tonbridge
After a recent visit to your East peckham store I experienced friendly & efficient sales lady who was very patient when I decided to swap my blouses i had brought earlier to a larger size plus ordered jeans for me which arrived 2 days later so I am very happy shopping with cotton Traders.

Reply from Cotton Traders - Tonbridge

Reply from Cotton Traders - Tonbridge
Easy to order. Quick delivery to store. Helpful staff. Easy return of one of the items and quick refund.

Reply from Cotton Traders - Tonbridge
Sadly garment was too big. aAs I had used click and collect I returned it to Brookside gdn centre. Excellent service from very pleasant young man

Reply from Cotton Traders - Tonbridge

Reply from Cotton Traders - Tonbridge
When my order arrives, I get a text to say it’s ready for collection, I pop into the garden centre and there’s always a friendly face ready to go and get my parcel and bring it to me, i find lovely friendly people make popping into the garden centre a real treat,

Reply from Cotton Traders - Tonbridge
Happen to see the ideal welly style boots in the shop but they were out of my size. Ordered online at the till and they arrived on the expected date. Prefect fit and can't wait to try them out when dog walking!

Reply from Cotton Traders - Tonbridge
Click and Collect at the Tonbridge branch in Brookside Garden Centre is always very efficient. The great thing about mail order from Cotton Traders is that the sizing is very reliable.

Reply from Cotton Traders - Tonbridge
Ordered online and collected at store. Staff extremely helpful. Bought dress and cardigan which were both of excellent quality and easy to wear.

Reply from Cotton Traders - Tonbridge
Excellent service from Natalie at CT's Brookside Garden Centre outlet. I'd seen a raincoat online and called in just in case they had one in stock. They didn't, but she managed to source it from another outlet - especially difficult as it turned out to be last year's stock. It arrived last Friday - especially good as it was my birthday and it was a present from my husband! Great value and it fits beautifully.

Reply from Cotton Traders - Tonbridge
Ordered on line and collected in store. Helpful staff. good fit

Reply from Cotton Traders - Tonbridge
Quick to order and pick up. Great quality and as always a super friendly and helpful staff at Cotten Traders at Brookside Garden centre.

Reply from Cotton Traders - Tonbridge
We visited your store in Trowbridge on 12/9/25 to order some trousers from the recent catalogue that you sent us. We were helped by Sarah who couldn’t have been more helpful and friendly, she is a true credit to your company. My husband finds it hard to purchase trousers with a 27 inch inside leg ,pleased to say we received them very quickly and we are very happy with the quality, be assured that we will be returning for future purchases.

Reply from Cotton Traders - Tonbridge
Always collect from Garden Centre which gives me the chance to try and buy. Have been shopping with Cotton Traders for several years and have never had any complaints with quality, sizing etc.

Reply from Cotton Traders - Tonbridge
Very helpful and knowledgeable staff. Always very friendly service.

Reply from Cotton Traders - Tonbridge

Reply from Cotton Traders - Tonbridge

Reply from Cotton Traders - Tonbridge
The. Member of staff who served me was very pleasant and efficient.

Reply from Cotton Traders - Tonbridge
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