As it was my first purchase from cotton traders I have been pleased with the service. The site was easy to use and delivery to a local store where I could try on the items ordered. The staff at the st... See more
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Good customer service - only thing that worries me is it is very creased - hoping they will drop out?
Company replied
Unfortunately the length of the dress was too long and the size was too big. The material was nice, but it was not clear from the picture online that it was a button -through, which I am not keen on.... See more
Company replied
Easy access, plenty of parking. Love the clothes fit me perfectly. Friendly helpful staff. What’s not to like !
Company replied
Company details
Written by the company
Our clothes are made to be lived in and loved for a long time. We go to great lengths to source skin-kind cotton, with a rainbow of colours and a huge selection of sizes to choose from – so whether you’re an XS or a 5XL, you’ll find something to suit you. We'd love to hear how you found your recent experience with us, so we can make any future experiences with Cotton Traders even better! If you have any questions on our service, please visit our comprehensive FAQs at www.cottontraders.com/customer-service-faq. Here you will also find a 'Contact Us' button in case you would like to speak to one of our friendly customer care advisors. Plus don't forget if you visit our website and sign up to receive our email offers and exclusives you will receive 10% off your first order.
Contact info
Squire's Garden Centre, Heathlands Road, RG40 3AS, Wokingham, United Kingdom
- 0118 2278862
4.1
Great
11 reviews
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Good customer service
Good customer service - only thing that worries me is it is very creased - hoping they will drop out?
April 5, 2026
Reply from Cotton Traders - Wokingham
We appreciate your feedback and are glad our service was helpful. We’re sorry to hear about the creases and hope they diminish soon.
As it was my first purchase from cotton…
As it was my first purchase from cotton traders I have been pleased with the service. The site was easy to use and delivery to a local store where I could try on the items ordered. The staff at the store were very helpful. Ordered trousers and the varying leg length is a great bonus will definitely order again
April 5, 2026
Reply from Cotton Traders - Wokingham
Thank you for your positive review. We’re happy to hear that you found our site easy to use, enjoyed the delivery option to a local store, and found the staff helpful. It’s great to know the varying leg length is a bonus and you will order again from us.
What’s not to like !
Easy access, plenty of parking. Love the clothes fit me perfectly. Friendly helpful staff. What’s not to like !
March 15, 2026
Reply from Cotton Traders - Wokingham
We appreciate you taking the time to leave a review. We're so happy to hear that you find our location accessible, with staff and clothing to your liking!
Reply from Cotton Traders - Wokingham
We appreciate your positive feedback; we are delighted to hear that every item fits well, and our sizing is reliable for you.
Great little shop
Great little shop, friendly staff always happy to help
March 6, 2026
Unprompted review
Reply from Cotton Traders - Wokingham
We're so happy you find our shop great and our staff friendly and helpful. Thank you for your positive feedback; we appreciate it.
Easy to buy , good information and professional/ personable staff
Everything was as expected, good communication and pleasant / helpful staff
March 8, 2026
Reply from Cotton Traders - Wokingham
We appreciate your positive feedback and are so happy to learn that you found our staff pleasant and helpful and that everything was as expected.
Unfortunately the length of the dress…
Unfortunately the length of the dress was too long and the size was too big. The material was nice, but it was not clear from the picture online that it was a button -through, which I am not keen on. I returned the dress to a nearby store. A refund was made almost immediately.
March 2, 2026
Reply from Cotton Traders - Wokingham
Thank you for taking the time to leave a review. We’re sorry the dress’s length and size weren’t suitable and that the button style wasn’t very clear in the online picture. We’re glad the return and refund process was smooth. We will review the product description. As a gesture of goodwill, I have issued a further refund of £3.99, back to your original payment method, please allow 3-5 working days for this to show.
Kind Regards
Hannah
Reply from Cotton Traders - Wokingham
We appreciate your order and the click and collect feedback. Thank you for taking the time to share your experience with us.
Reply from Cotton Traders - Wokingham
Hi June
We're really happy to hear that our Wokingham staff were helpful and that you like our cotton products. Thank you for your positive feedback!, and your order , its much appreciated.
Good selection of women’s wear
Good selection of women’s wear. Staff very polite and helpful
November 2, 2025
Reply from Cotton Traders - Wokingham
Thank you for your review! We are glad to hear you are happy with our selection of womenswear and the service you received from our staff.
Timely delivery
October 19, 2025
Reply from Cotton Traders - Wokingham
We are so glad to hear that your order arrived with you promptly. We really appreciate you taking the time to leave a positive review. Thank you.
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