Overall, an upper average raincoat, keeps completely dry and is of a really nice fit, however have a few things about quality. Expected the raincoat to be a bit more warm to wear, was feeling cold on... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I ordered a pale lemon blouse but unfortunately, the colour was very pale & didn't look good on me, I arranged to return it via my local Cotton Traders shop at Evesham Country Parks (Twyford) they wer... See more
Company replied
Great experience from start to finish. Paid for next day delivery but goods didn’t arrive. Not cotton traders fault but evris. Cotton traders gave me a delivery refund. So can’t fault them
Company replied
Excellent quality at a very reasonable price. Ideal for everyday wear, comfortable with an expandable waist for those long lunches. Machine washable and quick drying. Would recommend to anyone wanti... See more
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Company details
Written by the company
Our clothes are made to be lived in and loved for a long time. We go to great lengths to source skin-kind cotton, with a rainbow of colours and a huge selection of sizes to choose from – so whether you’re an XS or a 5XL, you’ll find something to suit you. We'd love to hear how you found your recent experience with us, so we can make any future experiences with Cotton Traders even better! If you have any questions on our service, please visit our comprehensive FAQs at www.cottontraders.com/customer-service-faq. Here you will also find a 'Contact Us' button in case you would like to speak to one of our friendly customer care advisors. Plus don't forget if you visit our website and sign up to receive our email offers and exclusives you will receive 10% off your first order.
Contact info
Cotton Hub, Merlin Court, Atlantic Street, WA14 5NL, Altrincham, United Kingdom
- Orderline 0844 844 1111 Customer Care 0161 286 4321
- cottontraders.com
4.4
Excellent
211K reviews
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Loving the tops and they were delivered…
Loving the tops and they were delivered on time. Thank you!
July 8, 2026
Reply from Cotton Traders
We're so pleased to hear you're loving the tops and that they were delivered on time. Thank you for your positive feedback!
Reply from Cotton Traders
Thank you for taking the time to place your review, we are so pleased that you are happy with our service, 😊
Reply from Cotton Traders
We're so pleased to hear you love the top and find it both smart and comfortable. Thank you for your positive feedback!
Trousers fit ok but a heavier cotton…
Trousers fit ok but a heavier cotton than expected for summer.
July 8, 2026
Reply from Cotton Traders
We appreciate your feedback regarding the fabric weight of the trousers. We understand that you were expecting a lighter material for summer wear, and we will pass this comment on to our design team.
Service and delivery.
July 8, 2026
Reply from Cotton Traders
Thank you for your positive review, we are pleased to read that you are happy with our service and the speed of your delivery. 😊
Reply from Cotton Traders
We are so pleased to hear that you found our service easy and friendly to use, and that you are happy with the great quality of our clothing. Thank you for your wonderful feedback!
Good fit and shape
July 8, 2026
Reply from Cotton Traders
Thank you for your positive review! We are so glad to hear that you are happy with the fit and shape of your purchase.
I have used Cotton Traders for years
I have used Cotton Traders for years, I am not so pleased with their products as I used to be. The two shirts I purchased recently do not live up to the usual Cotton Trader standards, the button holes on both shirts were poorly finished, not bad enough to return the shirts but close and annoying all the same.
I found this review by another purchaser, I experienced exactly the same problem.
Nice shirt but let down by poor stitching of button holes. Many had a thread right across them that got caught by the button stitching when trying to undo them.
I think I will buy my shirts elsewhere in future.
July 18, 2026
Unprompted review
Reply from Cotton Traders
We are truly sorry to hear that the recent shirts did not meet the quality standards you have come to expect from us over the years. We understand your frustration with the poorly finished buttonholes and the inconvenience this caused. We are actively reviewing our manufacturing processes to ensure such issues are addressed and prevented in the future. Your feedback is invaluable as we continuously strive to improve our products.
Good quality
Good quality, reasonable price, efficient delivery. Currently wearing some of my order
.
July 8, 2026
Reply from Cotton Traders
We're so pleased to hear that you are happy with the quality and price of your order, and that delivery was efficient. Thank you for your positive feedback!
You know where your parcel is and…
You know where your parcel is and around about the time it will be delivered. If it is left it is somewhere safe. Thank you.
July 8, 2026
Reply from Cotton Traders
We're so pleased to hear you appreciate our delivery tracking and that your parcel arrived safely. Thank you for your positive feedback!
Found what I was looking for
July 8, 2026
Reply from Cotton Traders
We are so happy to hear that you were able to find exactly what you were searching for! Thank you for your wonderful feedback 👍
Comfortable walking sandas
I bought a pair of walking sandals which are very comfortable, true to size and colourful. Quick delivery.
June 3, 2026
Reply from Cotton Traders
We are so pleased to hear that your walking sandals are comfortable, true to size, and colourful! We're also glad you received them quickly. Thank you for your wonderful review.
Excellent website good choice of…
Excellent website good choice of clothes quick delivery highly recommend
April 23, 2026
Reply from Cotton Traders
We are so pleased to hear that you found our website excellent, appreciated the good choice of clothes, and experienced quick delivery! Thank you for your kind recommendation.
Good quality very pleased with goods…
Good quality very pleased with goods but not happy with length of time for delivery , didn’t receive parcel until 17th July .
Cotton Traders need to stop using Evri for delivery.
Owing to using this delivery company it has put me off from ordering in the future.
July 7, 2026
Reply from Cotton Traders
We're pleased to hear you're happy with the quality of your goods. We sincerely apologize for the extended delivery time and the frustration this has caused. We understand your concerns regarding the delivery company and will be reviewing this internally.
Reply from Cotton Traders
Thank you for your wonderful review! We are so pleased to hear that you found the ordering process easy and that you experienced great service throughout. We truly appreciate your feedback.
Reply from Cotton Traders
We are so pleased to hear that you consistently find good value and a good fit with our products. Thank you for your kind words!
Reply from Cotton Traders
We appreciate your feedback regarding the return acknowledgment process. We are actively working to improve our response times.
Reply from Cotton Traders
We're so pleased to hear you're happy with the quality and style of your purchases. Thank you for your wonderful feedback!
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