Counter Culture Drinks Reviews 

419
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 250 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the delicious, refreshing, and healthy organic products, highlighting the wide variety of unique flavors. Many appreciate these drinks as an excellent non-alcoholic option. The appealing artwork and design of the cans also receive frequent commendation. The ordering process is often described as easy and efficient, with consumers noting the quick and hassle-free delivery service. However, some customers noted occasional delivery issues, with orders sometimes taking longer or being lost by couriers, though the company often proactively resolved these situations.

What people talk about most

Product

Clients share positive opinions on product, with many reviewers describing the drinks as delicious,... See more

Quality

Reviewers highlight positive aspects of quality, consistently praising the delicious and refreshing taste of... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently praising the speedy and... See more

Order

People report positive experiences with order, highlighting the ease and simplicity of the ordering process,... See more

Service

Reviewers mention positive feedback about service, consistently praising its efficiency and speed. Customers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

In the first instance, I was researching something to replace the toxins my adult son insisted on shoving down his throat for refreshment and energy. The brand varied, the toxins didn't, neither did t... See more

Company replied

Rated 5 out of 5 stars

I love this company! The kombucha is some of the best I’ve ever had, the artwork is incredible and the personal note I received was lovely. I always feel like I’m genuinely supporting a small... See more

Company replied

Rated 5 out of 5 stars

Amazing company with the best tasting delicious organic booch out there. I absolutely love this brand. Cool artwork also. Great customer service too, friendly and helpful- even added a little bonus ex... See more

Company replied

Rated 5 out of 5 stars

Love all of the kombuchas so much that have ordered my first box. Drinks are light and refreshing, really nice flavours, I prefer this make over many other, as the balance between the kombucha and fru... See more

Company replied


Company details

  1. Soft Drinks Shop
  2. Beverage Distributor
  3. Brewery

About Counter Culture Drinks

Written by the company

Counter Culture Drinks is a Bristol-based fermented drinks company. We create adult softs for youthful minds because we believe dry doesn't have to mean boring. Brewed at our carbon neutral fermentary in Bristol, we wrap our sparkling light kombucha in bold artworks by local artists that explore societal trends and provoke debate.

Our purpose is supported by our three Cs: Charity, Culture & Climate. We believe in them and our whole business is built around them. We've unconventionally donated 51% of our shares to non-profit organisations and it’s our ambition to raise £1m+ to help support these social and environmental initiatives.

Contact info

We're not like the others

Try our kombucha soda and grab 10% off your first order. Are you in?

4.9

Excellent

TrustScore 5 out of 5

419 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(419)

244 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very quick delivery

Very quick delivery. Impressive. Nice and funny words on the cards. Great flavours and product.

May 20, 2026
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Reply from Counter Culture Drinks

Cheers Marilyn. Glad theyre going down well!

Rated 4 out of 5 stars

The drinks are gorgeous

The drinks are gorgeous!
I enjoyed all of the flavours - wish they were a little cheaper because I would order more.
I gave a 4* because my order took longer than suggested and the tracking information said they’d lost my order.

May 5, 2026
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Reply from Counter Culture Drinks

HI Kate, Sorry for the slow delivery. Glad the drinks are going down well! Cheers Harry and Team

Rated 5 out of 5 stars

Repeat Customer

Just love this Kombucha, it tastes great and the company ethics make you feel good too - good for body and mind, what more could you want?

May 12, 2026
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Reply from Counter Culture Drinks

A new flavour? Thanks Patricia. Really appreciate it

Rated 5 out of 5 stars

The product is fantastic

The product is fantastic, I really love the flavours.

Unfortunately the delivery courier left the parcel on the front step (our house is straight onto the main pavement) so it is lucky no one walked off with it. This would make me unsure as to whether to reorder ...... even though I want to 🤔

May 8, 2026
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Reply from Counter Culture Drinks

Ah thats frustrating. Sorry Tina! DHL are normally better than that. Glad the drinks are going down well!
Cheers Harry and Team

Rated 5 out of 5 stars

Amazing drinks, no sweeteners, honest ingredients

Amazing drinks, sampled in a farm shop in Bovey Tracey & thought how refreshing & tasty, we made cocktails with the ginger & mango flavour then I got home & ordered 2 cases!

May 5, 2026
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Reply from Counter Culture Drinks

Devon!!! As an Ashburton boy born and bred i can tell you have fantastic taste Annette.

Rated 5 out of 5 stars

Speedy delivery

Speedy delivery, excellent packaging, attractive cans & delicious flavours. Simple to order & no dangling of carrots to encourage subscriptions.
Simple, no frills excellent service.
Well done guys n gals 🙂

April 27, 2026
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Reply from Counter Culture Drinks

Ah cheers thats awesome. Thanks for the order and awesome review

Rated 5 out of 5 stars

These drinks are delicious

These drinks are delicious, the whole family loves them. The packaging is very cool, and the customer service is second to none. What's not to like.

May 1, 2026
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Reply from Counter Culture Drinks

Entropy and the ending to Game of Thrones

Rated 5 out of 5 stars

Love it

Love it! Doing what I can to spread the love of Counter Culture!

April 28, 2026
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Reply from Counter Culture Drinks

Ahh yeah!! Cheers Mitchell

Rated 5 out of 5 stars

Lovely tasting kombucha

Lovely tasting kombucha. It’s great to have a healthy, non-alcoholic and low sugar drink in the evening with some nibbles. Lovely flavours and not really sour like other kombuchas

April 24, 2026
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Reply from Counter Culture Drinks

Ah wicked! Thanks Preet. Glad thyre going down well!

Rated 5 out of 5 stars

Absolutely delicious

Absolutely delicious! Amazing flavours, great ethos, and quirky branding. What’s not to love?

April 23, 2026
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Reply from Counter Culture Drinks

Thanks Irene. Lots of love from the Counter Culture team

Rated 5 out of 5 stars

Amazing customer service

Amazing customer service, fast delivery, and great-tasting non-toxic drinks. I highly recommend this company and will definitely order again.
I originally ordered two boxes of raspberry, but I wanted one of the raspberry box exchang to the mixed box. When I emailed, Henry responded quickly and sorted it out straight away, switching one of the boxes without any hassle.
I’m really happy with my purchase. I would definitely recommend them and will be buying again.

April 8, 2026
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Reply from Counter Culture Drinks

Ah yeah!!! thank you! Glad thyre going down well :) Cheers from the Counter Culture Team

Rated 5 out of 5 stars

Really good service

Really prompt, good service , would love a subscription feature

April 9, 2026
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Reply from Counter Culture Drinks

Hi Robin, Cheers for the review! Glad thyre going down well. Dont worry. Were on it :)

Rated 5 out of 5 stars

Clear website

Clear website, easy ordering and a quick delivery

April 7, 2026
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Reply from Counter Culture Drinks

Lovely. Thanks Barbara

Rated 5 out of 5 stars

Delicious

Delicious, great customer service. Highly recommend :-)

April 14, 2026
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Reply from Counter Culture Drinks

Ah yas Jay!! Legend

Rated 5 out of 5 stars

Highly recommend

Yet another great delivery. Brilliant product, easy to order and delivered quickly. Thanks again guys.

April 13, 2026
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Reply from Counter Culture Drinks

Any time Patrick. Thank you!

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