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Counter Culture Drinks Reviews 

429
•
TrustScore 5 out of 5

4.9

Soft Drinks Shop
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Review summary

Created with AI, based on recent reviews

Evaluating 251 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the delicious, refreshing taste and wide variety of unique flavors, often noting they are not too sweet or sour. Many appreciate the product's quality as a healthy, low-sugar, non-alcoholic option, perfect as an alternative. Reviewers frequently highlight the rapid delivery, efficient service, and the appealing artwork and thoughtful personal touches on the packaging. However, some customers also noted issues with delivery, including orders being lost, taking longer than expected, or being delivered to the wrong address.

What people talk about most

Product

Reviewers mention positive feedback about the product, with many describing the drinks as delicious,... See more

Quality

Clients share positive opinions on quality, consistently praising the products as top-notch, delicious, and... See more

Delivery service

Customers had positive experiences with delivery service, frequently praising the speedy and quick delivery... See more

Order

Consumers find the ordering process to be positive, highlighting its ease and simplicity, with many planning... See more

Service

Customers consistently note positive experiences with service, often highlighting its promptness and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

In the first instance, I was researching something to replace the toxins my adult son insisted on shoving down his throat for refreshment and energy. The brand varied, the toxins didn't, neither did t... See more

Company replied

Rated 5 out of 5 stars

I love this company! The kombucha is some of the best I’ve ever had, the artwork is incredible and the personal note I received was lovely. I always feel like I’m genuinely supporting a small... See more

Company replied

Rated 5 out of 5 stars

Amazing company with the best tasting delicious organic booch out there. I absolutely love this brand. Cool artwork also. Great customer service too, friendly and helpful- even added a little bonus ex... See more

Company replied

Rated 5 out of 5 stars

Love all of the kombuchas so much that have ordered my first box. Drinks are light and refreshing, really nice flavours, I prefer this make over many other, as the balance between the kombucha and fru... See more

Company replied

Company details

  1. Soft Drinks Shop
  2. Beverage Distributor
  3. Brewery

About Counter Culture Drinks

Written by the company

Counter Culture Drinks is a Bristol-based fermented drinks company. We create adult softs for youthful minds because we believe dry doesn't have to mean boring. Brewed at our carbon neutral fermentary in Bristol, we wrap our sparkling light kombucha in bold artworks by local artists that explore societal trends and provoke debate.

Our purpose is supported by our three Cs: Charity, Culture & Climate. We believe in them and our whole business is built around them. We've unconventionally donated 51% of our shares to non-profit organisations and it’s our ambition to raise £1m+ to help support these social and environmental initiatives.

Contact info

We're not like the others

Try our kombucha soda and grab 10% off your first order. Are you in?

4.9

Excellent

TrustScore 5 out of 5

429 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(429)

226 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Perfect

Easy from start to finish.
Perfect service and perfect Kombucha

February 2, 2026
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Reply from Counter Culture Drinks

Perfect review

Rated 5 out of 5 stars

Amazing

Fantastic product love the taste and range of flavours. The artwork on the cans is brilliant.
Will defo be back! Fast delivery and well packaged with easy ordering. Thank you

February 1, 2026
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Reply from Counter Culture Drinks

Glad you like Simon!

Rated 5 out of 5 stars

Great tasting kombucha

Great service, quick delivery and the kombucha tastes amazing - love everything about this company :)

January 29, 2026
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Reply from Counter Culture Drinks

Love everything about you too Nicky

Rated 5 out of 5 stars

110%

Bright colourful new imaginative and quirky branding with great ethics. Speedy delivery. Easy ordering. Tasty product . NO plastic . What’s not to love ❤️!!?

January 27, 2026
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Reply from Counter Culture Drinks

Not 111%? We must try harder on your next order.

Rated 5 out of 5 stars

Delicious

Delicious! First order got lost but Counter Culture proactively reached out and sent a new one which arrived super fast 😊

January 15, 2026
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Reply from Counter Culture Drinks

Glad we were able to fix and thanks for your patience Ella

Rated 5 out of 5 stars

Fantastic

Fantastic taste, great ethos and I love that they support artists too. The designs are cool, but the taste is also great, not to sweet or sour, nice amout of fizz, low sugar but loads of yummy flavour. Rubarb is my favourite 😍
Super fast shipping!

January 20, 2026
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Reply from Counter Culture Drinks

Thanks Laura!

Rated 5 out of 5 stars

Lovely flavours

Lovely flavours, very low calorie and a nice change from squash or fizzy colas and alike. Rapid delivery and lovely presentation at a good price.

January 7, 2026
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Reply from Counter Culture Drinks

Thanks Craig!

Rated 5 out of 5 stars

Quick delivery and love the artwork…

Quick delivery and love the artwork designs on the cans. We ordered a mixed box and have tried the Mango + Ginger which tastes amazing. Would highly recommend and will be buying again. Thanks

January 14, 2026
Unprompted review
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Reply from Counter Culture Drinks

Cheers Donna!

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