Counter Culture Drinks Reviews 

429
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 251 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the delicious, refreshing taste and wide variety of unique flavors, often noting they are not too sweet or sour. Many appreciate the product's quality as a healthy, low-sugar, non-alcoholic option, perfect as an alternative. Reviewers frequently highlight the rapid delivery, efficient service, and the appealing artwork and thoughtful personal touches on the packaging. However, some customers also noted issues with delivery, including orders being lost, taking longer than expected, or being delivered to the wrong address.

What people talk about most

Product

Reviewers mention positive feedback about the product, with many describing the drinks as delicious,... See more

Quality

Clients share positive opinions on quality, consistently praising the products as top-notch, delicious, and... See more

Delivery service

Customers had positive experiences with delivery service, frequently praising the speedy and quick delivery... See more

Order

Consumers find the ordering process to be positive, highlighting its ease and simplicity, with many planning... See more

Service

Customers consistently note positive experiences with service, often highlighting its promptness and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

In the first instance, I was researching something to replace the toxins my adult son insisted on shoving down his throat for refreshment and energy. The brand varied, the toxins didn't, neither did t... See more

Company replied

Rated 5 out of 5 stars

I love this company! The kombucha is some of the best I’ve ever had, the artwork is incredible and the personal note I received was lovely. I always feel like I’m genuinely supporting a small... See more

Company replied

Rated 5 out of 5 stars

Amazing company with the best tasting delicious organic booch out there. I absolutely love this brand. Cool artwork also. Great customer service too, friendly and helpful- even added a little bonus ex... See more

Company replied

Rated 5 out of 5 stars

Love all of the kombuchas so much that have ordered my first box. Drinks are light and refreshing, really nice flavours, I prefer this make over many other, as the balance between the kombucha and fru... See more

Company replied


Company details

  1. Soft Drinks Shop
  2. Beverage Distributor
  3. Brewery

About Counter Culture Drinks

Written by the company

Counter Culture Drinks is a Bristol-based fermented drinks company. We create adult softs for youthful minds because we believe dry doesn't have to mean boring. Brewed at our carbon neutral fermentary in Bristol, we wrap our sparkling light kombucha in bold artworks by local artists that explore societal trends and provoke debate.

Our purpose is supported by our three Cs: Charity, Culture & Climate. We believe in them and our whole business is built around them. We've unconventionally donated 51% of our shares to non-profit organisations and it’s our ambition to raise £1m+ to help support these social and environmental initiatives.

Contact info

We're not like the others

Try our kombucha soda and grab 10% off your first order. Are you in?

4.9

Excellent

TrustScore 5 out of 5

429 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

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4.9

All reviews

(429)

226 reviews in the last 12 months

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Rated 5 out of 5 stars

Join the Counter revolution

In the first instance, I was researching something to replace the toxins my adult son insisted on shoving down his throat for refreshment and energy. The brand varied, the toxins didn't, neither did the inevitable crash that came every few months. I discovered kombucha, but wanted to avoid big corporation ethos. Long story short, I found Counter Culture. I didn't just find fabulous, refreshing taste that the entire family have now taken on board - and purchased for themselves - I found humour, ethics, and old fashioned customer service too. So, yes, I have joined the Counter revolution.

November 27, 2025
Counter Culture Drinks logo

Reply from Counter Culture Drinks

Viva la revolucion!

Rated 5 out of 5 stars

Delicious

Creative packaging, delicious drinks, reasonably priced and delivered promptly - what’s not to love !

November 25, 2025
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Reply from Counter Culture Drinks

There's a lot in this world not to love at the moment...so the more lovable things we can bring the better Sue

Rated 5 out of 5 stars

Great product

Tried this at my wonderful local bakery- loved it so ordered a couple of boxes as a change from my usual supplier.
Great varied flavours, not too sweet, efficient service. What’s not to like?

November 4, 2025
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Reply from Counter Culture Drinks

Support local bakeries!

Rated 5 out of 5 stars

The company is always there to help

The company is always there to help, and you'll never feel neglected. I really like their kombucha and their environmental approach. :) I appreciate their respect for the customer! Best :)

November 14, 2025
Unprompted review
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Reply from Counter Culture Drinks

We tried the stance of disrespecting our customers, didn't pan out well. Glad you like our revised approach Roksana!

Rated 5 out of 5 stars

Delicious kombucha

I've stopped drinking alcohol and these make a great replacement.

October 20, 2025
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Reply from Counter Culture Drinks

Dry January challenge is coming....

Rated 5 out of 5 stars

Great taste, great service

Excellent kombucha that I keep coming back to! The designs are grate and all the flavours are ace - with a special shout out to the yuzu! Always happy to see Counter Culture available when I'm out and about.

November 6, 2025
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Reply from Counter Culture Drinks

Yes team Yuzu!

Rated 4 out of 5 stars

Bought the mixed box

Bought the mixed box. So far only tried the ginger, lime and mango. Absolutely delicious! Lovely subtle flavours, great alternative to an alcoholic drink. Looking forward to trying the other flavours!

November 4, 2025
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Reply from Counter Culture Drinks

How were the other flavours Lizzie?

Rated 5 out of 5 stars

They’re the best!

The kombucha is obviously excellent, that’s why I felt I had to order my own home secret stash! More than that, the company puts their money where their mouth is- supported by charities and a verified B corp! As someone who also studies sustainability and corporate social responsibility, they are top of my list!!!!

November 4, 2025
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Reply from Counter Culture Drinks

"Obviously excellent" - can we steal that for our marketing Lauren?

Rated 5 out of 5 stars

Picked up a tin of this at a cycling…

Picked up a tin of this at a cycling event and interested was peaked. Si glad I did: thus is really good stuff, a little more than I might pay usually but quality through and through. Will definitely be buying again.

October 24, 2025
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Reply from Counter Culture Drinks

Thanks Ian, we love cyclists!

Rated 5 out of 5 stars

WOW🎉

Simple to order. Speedy delivery. And the drinks are WOW🎉

October 16, 2025
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Reply from Counter Culture Drinks

WOW. Love this review Fay....WOW!

Rated 5 out of 5 stars

such a quick service

such a quick service, my box was delivered within a couple of days of ordering. Well packaged and some fun cards and notes within too. A great service.

October 21, 2025
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Reply from Counter Culture Drinks

Thanks Wendy!

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