The location, you can go for a run into countryside without driving or walk into a town. The menu and good foods and dining service. The size, layout and linen of the bedroom The other spaces... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Really good experience and found plenty of great deals. An option to save and compare hotel room and particular rates would have been nice as I had to get a load of tabs open and keep opening the webs... See more
I received a voucher for Christmas and stayed at the Elephant hotel. This hotel made a travel lodge look luxurious. The room was situated over the kitchen and was extremely noisy. The shower didn't wo... See more
Instant confirmation via email which very clearly detailed what I had booked. I also selected an upgrade a couple of days before my stay but didn’t receive a confirmation. Paula in the Sales Team went... See more
Company details
Written by the company
Countryhotelbreaks.com is proud to represent many of the finest country hotels in Britain. We offer short hotel breaks and special offers to hotels all over the British Isles.
Contact info
Lee Mill Road, HX7 7AB, Hebden Bridge, United Kingdom
- 0333 2125 532
- jon@countryhotelbreaks.com
- countryhotelbreaks.com
4.0
Great
211 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Smooth and Efficient
Initial contact by phone resulted in a quote via email for my specific requirements. Following receipt of this email I then went ahead and booked online, which was smooth and efficient. I’m now looking forward to my stay, which will be the ultimate test.
December 1, 2023
Unprompted review
Advertisement
Simple and efficient.
November 13, 2023
Unprompted review
Easy booking
Everything was easy and the hotel we booked was fantastic!
October 25, 2023
Unprompted review
It was really easy to book and lovely I…
It was really easy to book and lovely I was able to get a gift booking confirmation for my Son and his wife’s special anniversary.
October 14, 2023
Unprompted review
Advertisement
Very disappointing service
You only see the difference between a good and bad organization when you call in. We have had a very bad experience with Country Hotel Breaks. We made a booking through this organization for 4 nights in Lewtrenchard Manor, which is a beautiful hotel with an excellent service. For good reasons we were unable to use the last 2 nights of our reservation. We have communicated this by email 48 hours before the start of these 2 nights. This was no problem for the hotel and would not charge the costs. Counrty Hotel Breaks was in no way prepared to help find a solution and charged everything for the full 4 nights. Our advice, Country Hotel Breaks is a great site to orientate yourself, but definitely do not make a booking through them, but directly with the hotel.
September 19, 2023
Unprompted review
Reply from Country Hotel Breaks
We are very disappointed to receive a 1 star review, which is not deserved at all. You have also posted this review to other review platforms.
The cancellation policy is clearly advised at the time of making a booking and before you make any payment, you even have to tick a box to confirm you are happy to proceed under the cancellation terms, otherwise you are unable to go any further with completing the booking. Your booking confirmation also states the cancellation policy which is sent to you straight after a booking is completed.
You emailed us late on the day of arrival stating that you wanted to cancel the last 2 nights of your stay due to having a lunch reservation. We advised that within 48 hours of arrival, as per the cancellation terms you agreed to, the booking is non refundable. Within 48 hours of arrival, means within 48 hours of your arrival date and when we were emailed you were at the hotel.
We have been operating for 20 years and we are glad to say we have many very happy, returning customers.
Straigtforward
Straigtforward, clear and quick. Good bvalue as ever.
September 2, 2023
Unprompted review
Booked wrong break in error
Booked wrong break in error. Phoned immediately and very pleasant efficient lady rectified my mistake. Brilliant service. Thank you.
August 31, 2023
Unprompted review
Sorted!
Online information all we needed to select hotel, room types and dates. Booking terms straightforward, and payment processed swiftly.
September 1, 2023
Unprompted review
Advertisement
Very good website and service
Very good website, with easy instructions. Quick responses and excellent follow-up. One of our favorite getaway booking sites.
August 22, 2023
Unprompted review
Booking was very easy and confirmation…
Booking was very easy and confirmation email received within seconds 😄
August 13, 2023
Unprompted review
Very easy to use
Very easy to use, no problems in sorting out what I needed 👍
August 5, 2023
Unprompted review
Advertisement
Easy to use booking system
Easy to use booking system. Clear & concise.
July 30, 2023
Unprompted review
Easy to use website
Easy to use website, great choices, offers and prices. Descriptions of properties quite comprehensive
July 22, 2023
Unprompted review
Booking was easy, but no twin beds
Booking was easy, all the information about location, photos and prices were there to pick.
Availability was easily visible.
There is only one thing, I have missed. None of the stays offer twin beds, which is my and my partners preferred way of sleeping.
July 1, 2023
Unprompted review
Very accessible and easy to use website
June 26, 2023
Unprompted review
Advertisement
Guyers House Hotel Corsham
The sample menu advertised on line was nothing like we received. The menu offered was burger, fish cakes, curry, cold meat or cheese.
Hotels reply: Our menu online is a sample menu for guests to peruse, but availability of menu options depends on seasonality, availability and sometimes staffing levels.
Complaint was dealt with by Countryhotelsbreaks but still advertising it.
June 5, 2023
Unprompted review
I found a great value bundle at a hotel
I found a great bundle at a hotel, better than the direct booking option. The booking process was easy.
May 20, 2023
Unprompted review
Booking Process
Booking process was very easy to follow with quick e-mail confirmation.
May 7, 2023
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.