Process and payment instructions were very clear. All prior information was accurate and happened exactly as it was detailed. Communication was consisten, timely and clear. Delivery driver was on time... See more
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Based on reviews, created with AI
Course Correct is a vehicle transportation brokerage company. Our company is FMCSA licensed and fully bonded. We’re dedicated to managing your shipments with care, meeting all your needs, and providing timely updates until your vehicle safely reaches its destination.
1711 Gladstone Ave, 95124, San Jose, United States
Replied to 100% of negative reviews
Typically replies within 2 weeks
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Hoping to work with them again in the future, nice company and a great support line.

Reply from Course Correct
I'm sure you know by now, and thats why you found yourself here to begin with. I cannot tell you how miserable it is trying to find a reputable transporter without first having to sift through hundreds of shift individuals and companies. I can attest that these guys are small, but they simply did what they said they would do, and that goes far in this scrupulous category. This is just a middle man service like the other hundreds, but they actually quoted me exactly what I would end up paying them and the transporter and it was fair priced. All these transport companies are the same, but many of them bait and switch you on pricing, but not course correct.

Reply from Course Correct
Great to work with. Good communication. Quick scheduling and timely delivery.

Reply from Course Correct
I took their bid on Shiply to ship a car from Anaheim to Denver. They didn't contact me the entire week that they said they would get it shipped. I understand that it is a range of days. However a month and half later I had to fly out to California and drive it back myself.
We had a strict timeline and they blew it off. In my view the agreed to do a job for a certain price. They tried to get my bid but then they said I would need to pay more to get a driver. They gave a bid and then should have paid the $300 extra they wanted me to pay. I cannot recommend them. They were always polite however they don't get the job done!

Reply from Course Correct
Communication was clear and professional at every step, leaving me fully confident throughout the process. Everything was handled right on schedule, with no delays or hidden surprises. The service was not only efficient and stress-free, but it also showed a level of care and attention to detail that truly exceeded my expectations.

Reply from Course Correct

Reply from Course Correct
Thank You so much team!!! Your service quality is consistently outstanding, exceeding my expectations every time. We are impressed with their professionalism and customer service. I highly recommend this business. The service quality was truly exceptional. The team is extremely knowledgeable and helpful, it is a delight to work with them. We can't wait for the next booking!!! Can you please rate me back? Thank You!!!

Reply from Course Correct

Reply from Course Correct
I am honestly surprised with how many good reviews they have. Worst customer service I have ever dealt with and hope to never have that experience again. Quoted one price, paid a deposit, failed pick up. Assigned a new driver for a week later and was forced to pay more than quoted. Driver confirmed pick up and then cancelled last minute by the company. Earlier than 4pm in their time zone on a weekday, and not a single supervisor to escalate to? I feel this company is a huge scam. To make matters worse, customer service had no customer service skills. His skills caused me to become irate for only giving excuses rather than providing a solution. We were confident when we first made an agreement with this company, but this company cannot be trusted.

Reply from Course Correct
I would give zero stars if I could. I accepted their quote, followed their instructions, and patiently waited the one to five business days they promised. After five full days passed with no pickup, I reached out, only to be told to wait one more day. On the sixth day, instead of resolving anything, they suddenly claimed they were “having trouble” and demanded more money because they couldn’t honor the rate they themselves had provided. That’s not my problem—that’s their bait-and-switch. To make matters worse, at the very start they asked me for a personal email address (outside the shipping platform), which I later confirmed with the platform was a giant red flag. Completely unprofessional and shady from the beginning.
This company is dishonest, unreliable, and flat-out predatory. Their communication was abysmal, they misled me at every turn, and I am beyond grateful I was able to cancel before losing money. Trust the negative reviews: the risk of dealing with these people is simply not worth it. Even if they’ve scammed a few positive experiences into existence, don’t gamble with your time, money, or sanity. Pay a little more with a reputable company that doesn’t lie, harass you for more money, or pull shady tricks. One star is generous—avoid at all costs.
PS: in response to their response. They did not maintain communication. Blatant lie. On August 16th they said, “My name is Sophie and I am with the dispatch team, we are working on your shipment and doing our best to find a driver just ASAP. At this point I want to apologize for this inconvenience, and ask if you can please give us time until Monday, I will make a note right now and my management team will contact you on Monday morning.”
On Monday nobody reached out. I followed up on Tuesday, they completely stopped responding after that. Zero communication. No update. No resolution. No follow up. No more communication from them. The next time I heard from them was after I posted this review, not apologizing but telling me my review was unfair.

Reply from Course Correct
Was hoping for a much better experience. Accepted their quote on Shiply that said car would typically be picked up in 1-5 days. It’s been 11 days.
Only communication I received is if I initiated it first.

Reply from Course Correct
Very serious and organized company, I recommend it to everyone

Reply from Course Correct
company with quick response, commitment to the customer and super attentive!

Reply from Course Correct
Great company to do business with. Reliable and trustworthy. I will definitely do business with them again! Thank you !

Reply from Course Correct
Once I selected this company everything moved quickly. Picked up the night before and delivered the next morning within issue. Driver was polite and helpful. Smooth sailing, I would use them again

Reply from Course Correct

Reply from Course Correct
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