SCAM! I wrote to Coursiv junior to cancel my subscription as I explained that my email had been compromised and I was unable to receive the verification code to cancel. NO RESPONSE received and Coursi... See more
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Been doing the mods now for three to four weeks and it really hasn't taught us anything we didn't already know about AI. So that's a full payment of $39.99 for something we already know. I'm basical... See more
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My 8 yr old daughter has really enjoyed using Coursiv. We went in looking for a way to learn more about AI as I think it’s prevalence will only grow throughout her lifetime and it’s done just that.
Company replied
I was impressed that you impressed my 15,yr old Great-grandson. I didn't think he was interested, but he(you) proved me wrong. His leap ahead in technology. Thank you. J
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Company details
Written by the company
Coursiv Junior is a dedicated version of Coursiv created for younger learners. It makes exploring AI and digital skills easy and engaging through interactive, bite-sized lessons and hands-on challenges all tailored to a junior audience
Contact info
3.1
Average
37 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I was very disappointed with the…
I was very disappointed with the Coursive Jr. lesson. The content was extremely basic and not very hands-on, which made it hard for my child to stay engaged. On top of that, I was charged twice and, despite requesting a receipt, I still have not received one. Overall, this was a frustrating experience, and I would not recommend this program.
January 7, 2026
Reply from Coursiv Junior
Hello,
We sincerely apologize for the disappointment and frustration you’ve experienced with Coursiv Jr. We understand how important it is for your child to stay engaged and for the lessons to be both informative and interactive. We regret that the content did not meet your expectations, and we truly appreciate your feedback as we continue to improve the program.
Regarding the billing issue, we deeply apologize for the double charge and for not providing you with a receipt. Please reach out to our support team at support@coursiv-junior.com
with your account details, and we will ensure that your concerns are addressed promptly, including issuing a receipt and resolving the charges.
We genuinely value your input and are committed to making things right. If you have any further questions or concerns, please don't hesitate to contact us.
Best regards,
Coursiv Jr Customer Support Team
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So far quite good
So far quite good. Actually I'm over 40 but find this kid version very user friendly and explains things in simpler language.
January 7, 2026
Reply from Coursiv Junior
Thank you for your feedback! We're delighted to hear that you find the app user-friendly and that it explains things in simpler language. It's wonderful to know that our approach resonates with you. If you have any questions or need further assistance, feel free to reach out.
Best regards, Coursiv Junior Team🚀
I thought you were actually going to…
I thought you were actually going to teach something useful ended it up explaining what to say to GPT.
January 7, 2026
Unprompted review
Reply from Coursiv Junior
Dear Zoran,
Thank you for your review. It is upsetting to hear that our app did not meet your expectations.
We would really want to make things right. Could you, please, provide us with the email we can reach out to? Once we receive it, we will reach out to you with the email titled "Coursiv Junior Team:)" from support@coursiv-junior.com
Once again, our sincerest apologies for this situation. We really hope to resolve this issue as soon as possible.
Kind regards,
Coursiv Jr Team
Reply from Coursiv Junior
It's fantastic to hear you found it enjoyable and informative! 🤩 Keep up the great work and continue exploring the fascinating world of AI. There's always more to learn, and we're excited to be part of your journey! 💫
Interesting platform for kids
An interesting platform for kids. We really like the way this app helped us learn
December 18, 2025
Reply from Coursiv Junior
Thank you for your wonderful feedback! We're so happy to hear that the app has been helpful for your learning journey! Keep exploring and discovering new things! 💫
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REPORT TO ACTION FRAUD DO NOT BUY
REPORT TO ACTION FRAUD DO NOT BUY
Complete scam . Paid for a week. Took 5 mins to complete.
Charged another £47.99 for NO EXTRA CONTENT
December 1, 2025
Unprompted review
Reply from Coursiv Junior
Hello,
Our sincere apologies for the extra payment. At the checkout, we offer optional add-ons to enhance the learning experience, but we understand that this should have been made clear.
We really want to make things right and resolve the issue. Could you please provide the email you used during the registration? This way we will reach out to you with a plausible solution.
Best regards,
Coursiv Junior Team
Reply from Coursiv Junior
Hello,
Thank you for your feedback! Our apologies for the frustration and inconvenience.
We have received your review and made a reach out by email with a solution. Please, check your inbox:)
Kind regards,
Coursiv Junior Team
🌟 Positive Feedback for Coursiv Junior and Maria 🌟
To the Coursiv Junior Team,
I am writing to express my sincere appreciation for the exceptionally professional and cooperative manner in which a recent issue was handled, especially by your representative, Maria.
Initially, I was quite concerned as I saw three charges and had not received access to the platform. This seemed like a serious fraudulent activity. However, I want to commend your company for the prompt and professional handling of the situation, which quickly clarified that this was not the case and resolved all my concerns.
Maria was particularly helpful and cooperative throughout this process. Her assistance was invaluable in turning a highly stressful situation into a positive customer service experience.
Beyond the excellent support, my son is genuinely enjoying the platform's content. Thank you for maintaining such a high standard of customer relations. It ensures that we will continue to be happy customers.
November 3, 2025
Unprompted review
Reply from Coursiv Junior
Hello,
Thank you for letting us know about this incident.
Could you please provide your email as a response to this message (we have requested your email here)?
This way, we will be able to issue a refund and make a direct reach out to you with a solution:).
Please, do not hesitate to reach out to support@coursiv-junior.com
Kind regards,
Coursiv Junior Customer Support Team
I will never use this company again
I will never use this company again.
1.
I thought it was a one off course and they started charging me monthly.
The help ticket system sucks - different people every time and they wouldn’t refund me the extra month they charged. .
2. They also offered me a $30 Amazon voucher for a 15min interview and they didn’t show up on the Google teams meeting. I complained about this in their help System and they didn’t even comment on it.
Never again.
October 15, 2025
Unprompted review
Reply from Coursiv Junior
Hello,
We sincerely apologize for the inconvenience.
We have noted your feedback and taken it into account for further improvement. We are particularly concerned about the interview issue; this has been noted and passed to the relavant team for further investigation.
Meanwhile, my goal here is to resolve the subscription charge issue.
Could you please provide your email? This way I will be able to locate your account, cancel subscription and issue a full refund :)
Once again, I apologize for this experience, and hope to provide the best solution.
Kind regards,
Coursiv Junior Team
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Sparking Curiosity
My 8 yr old daughter has really enjoyed using Coursiv. We went in looking for a way to learn more about AI as I think it’s prevalence will only grow throughout her lifetime and it’s done just that.
August 25, 2025
Unprompted review
Reply from Coursiv Junior
Hello,
Thank you so much for your wonderful feedback! We’re thrilled to hear that your daughter has enjoyed using Coursiv Junior and that it helped her learn more about AI. We agree that AI is an exciting field, and we’re happy to be part of her learning journey!
Best wishes,
Coursiv Junior Customer Support Team 🚀
Too basic and not worth
September 2, 2025
Unprompted review
Reply from Coursiv Junior
Hello,
We’re sorry to hear that the course didn’t meet your expectations and that it felt too basic. We truly value your feedback and are always looking for ways to improve our content to better serve our users.
Could you kindly provide your email address or transaction details so we can assist you further? We would like to look into your concerns and see how we can resolve this for you.
We’re here to help!
Best regards,
Coursiv Junior Customer Support Team 🚀
I signed up for a 7 day trial
I signed up for a 7 day trial, but now I am being charged $39.99 i need to cancel and unsubscribe and get a refund!
September 1, 2025
Reply from Coursiv Junior
Hello,
Our apologies for the inconvenience.
We have processed a full refund on all charges and canceled your subscription.
If you have any questions, please let us know at support@coursiv-junior.com.
Kind regards,
Coursiv Junior Team
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12 week course took my 9 yr old 3 days…
12 week course took my 9 yr old 3 days to complete. Customer service is a joke. They don't know their own products and no refund for ridiculous course!
August 24, 2025
Unprompted review
Reply from Coursiv Junior
Hello,
We’re truly sorry to hear that your recent experience with our 12-week course didn’t meet your expectations. We understand your frustration, and we’re sorry to hear that the course didn’t provide the level of depth you anticipated.
In order to assist you better, could you please provide your email address or the transaction details? We would love to resolve this issue and address your concerns as quickly as possible.
Your satisfaction is very important to us, and we want to ensure that you have the best learning experience.
Best regards,
Coursiv Junior Customer Support Team 🚀
Very boring material
Very boring material, not engaging at all, unlike the adult content. Activities were not interactive and very inflexible . Very disappointing and overpriced. Proving difficult to cancel with no reminder about renewal. Would not recommend.
August 14, 2025
Reply from Coursiv Junior
Hello,
I apologize that the content did not meet your expectations:(
We are actively working on improving our platform. User satisfaction is a key indicator for us.
Therefore, I have reached out to you by email to offer a fair resolution of the issue. Please, check your inbox:)
We appreciate that you gave us a chance to make things better!
Kind regards,
Coursiv Junior Team
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