Courtyard.io Reviews 

418
TrustScore 3.5 out of 5

3.7

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Review summary

Created with AI, based on recent reviews

Looking at 333 reviews, most reviewers were somewhat happy with their experience overall. Customers generally find the platform easy to use, appreciating its clean layout and smooth navigation. Many enjoy the product offerings, highlighting the opportunity to acquire valuable items and build collections. Reviewers often describe it as a fun and engaging concept. However, some customers noted issues with customer service, reporting difficulties in getting meaningful help or timely responses. A few people also felt pricing and odds have become less favorable, with concerns about high shipping costs and lower returns. Additionally, some users experienced technical glitches and found certain website aspects unintuitive.

What people talk about most

Product

People report positive experiences with the product, highlighting the high quality and diverse selection of... See more

Customer service

Consumers find customer service to be ambiguous, with many reviewers expressing extreme frustration and... See more

User experience

Customers consistently note positive experiences with user experience, with many expressing satisfaction and... See more

Website

Clients share ambiguous opinions on the website, with some expressing strong satisfaction and others... See more

Price

Reviewers highlight ambiguous aspects of price, with many expressing dissatisfaction over hidden charges,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Shipping + packing quality is legit. Have had damaged slabs from other competitors. These guys take care of your cards. Website and app are okay but week-long lasting bugs and slow customer service ki... See more

Rated 4 out of 5 stars

I really really like the platform. My only qualm is the drop rates. When I first started it felt like the odds were actually a bit more reasonable with house edge being obviously high, but now it feel... See more

Rated 4 out of 5 stars

Overall one of the better platforms for repacked slab experience. FMV sometimes isn't as up to date to card ladder. the percentage rates fluctuate a decent amount on the $2500 pokemon pack, which i un... See more

Rated 4 out of 5 stars

This is an interesting platform for getting into sports cards, etc. Bypass the endless opening of packs to find avg cards. Is this considered an alternate investing space…only time will tell.


Company details

  1. #40 of 44 best companies in Collectibles Store
  2. #106 of 124 best companies in Online Marketplace

Written by the company

Courtyard.io a marketplace built for discovery. From graded sports and Pokémon cards, to comics, watches, and more, buy and sell with 0% marketplace fees and experience the thrill of opening mystery packs that you can sell back with an instant buyback offer. Vaulted storage and insurance come free, so you can buy, sell, and manage your collection on the go. Ship to your home anytime, list in the marketplace, or sell instantly. It’s the thrill of collecting with none of the hassle.


Contact info

3.7

Average

TrustScore 3.5 out of 5

418 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 26% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.7

All reviews

(418)

329 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I've been using courtyard for over 3…

I've been using courtyard for over 3 years. I have nothing but good things to say about them. Website is good, app is good, customer service has been amazing. They keep improving and and stepping up there game. It has been great for my collection.

May 4, 2026
Rated 4 out of 5 stars

A constantly improving experience

You are constantly evolving and making important updates to make it more transparent while introducing new products and price points to appeal to every level of collector. My best pull was a Kareem rc, one of the most iconic cards, out of a $50 pack!

May 4, 2026
Rated 5 out of 5 stars

Courtyard stands above the rest

Of all the different websites to open packs, Courtyard.io stands above them all. They always have something for everyone, are constantly doing a limited drops and payouts are super fast. 10/10

May 4, 2026
Rated 3 out of 5 stars

I like the app, services…

I like the app and the services. But I must admit I was disappointed with one of my orders and how it was handled. One of my packages was lost and I was just told there was nothing the company could do. I just think if something like that happens I would at least extend a discount/bonus point for the next purchase. I think it would you the company cares. Other than that the rest its good.

March 23, 2026
Rated 3 out of 5 stars

My feedback

Things have got a lot better such as performance but there are still very critical bugs regarding wallet balance. I have already found bugs which was verified by support that essentially lost money for the user. I actually had to hound the support ppl and find the exact areas of the bugs and even then it was difficult. There is one bug recently where money mysteriously disappeared from my wallet. Audit logs and polygonscans doesnt reveal anything... Currently submitted to support channel but no response as of yet.

Another frustrating thing is use of language and where its not obvious where theres a fee and no fee. It's better now but I cant help but think its on purpose where the language was left purposely vague.

May 4, 2026
Rated 5 out of 5 stars

Good stuff

I enjoy the wide selection of pack choices and various sports. I applaud the streamlined process from first opening a pack to selling on or shipping to me.

May 4, 2026
Rated 5 out of 5 stars

Great repack site

I have bought and sold hundreds of cards on courtyard and have had very good experiences. I have gotten some great pulls(10x plus), and I feel that courtyards pricing is accurate and reflects market comps. I have also shipped a number of cards and have had zero issues with this process.

May 4, 2026
Rated 4 out of 5 stars

Fun gambling with a few glitches

Glitchy on payment and wallet at times. Overall I’ve had fun and some occasional luck on cards and comics. I do find the “randomness” to be in question as sometimes I’ll pull the same item very close together which is annoying and disappointing. Overall solid minus these notes.

May 4, 2026

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