Courtyard.io Reviews 

420
TrustScore 3.5 out of 5

3.7

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Review summary

Created with AI, based on recent reviews

Looking at 334 reviews, most reviewers were somewhat happy with their experience overall. Customers consistently praise the platform's products, appreciating the variety of packs and the excitement of pulling rare cards to build their collections. Many find the user experience positive, highlighting the clean, intuitive interface and app stability, making it easy to navigate. However, some reviewers were not happy with customer service, citing slow responses or difficulty in getting meaningful help. Many customers also expressed dissatisfaction with the perceived value and pricing, noting that drop rates seemed to have worsened and that fees were sometimes unexpectedly high, with occasional website glitches also reported.

What people talk about most

Product

Reviewers highlight positive aspects of the product, with many enjoying the wide selection of pack choices... See more

User experience

Consumers find the user experience to be largely positive, with many reviewers expressing satisfaction and... See more

Customer service

Reviewers mention ambiguous feedback about customer service, with many expressing significant... See more

Website

People report ambiguous experiences with the website, with some praising its ease of use, clean layout, and... See more

Price

Users describe ambiguous interactions with price, with many expressing dissatisfaction over unexpected costs... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Shipping + packing quality is legit. Have had damaged slabs from other competitors. These guys take care of your cards. Website and app are okay but week-long lasting bugs and slow customer service ki... See more

Rated 4 out of 5 stars

I really really like the platform. My only qualm is the drop rates. When I first started it felt like the odds were actually a bit more reasonable with house edge being obviously high, but now it feel... See more

Rated 4 out of 5 stars

This is an interesting platform for getting into sports cards, etc. Bypass the endless opening of packs to find avg cards. Is this considered an alternate investing space…only time will tell.

Rated 4 out of 5 stars

Overall one of the better platforms for repacked slab experience. FMV sometimes isn't as up to date to card ladder. the percentage rates fluctuate a decent amount on the $2500 pokemon pack, which i un... See more


Company details

  1. #40 of 44 best companies in Collectibles Store
  2. #106 of 124 best companies in Online Marketplace

Written by the company

Courtyard.io a marketplace built for discovery. From graded sports and Pokémon cards, to comics, watches, and more, buy and sell with 0% marketplace fees and experience the thrill of opening mystery packs that you can sell back with an instant buyback offer. Vaulted storage and insurance come free, so you can buy, sell, and manage your collection on the go. Ship to your home anytime, list in the marketplace, or sell instantly. It’s the thrill of collecting with none of the hassle.


Contact info

3.7

Average

TrustScore 3.5 out of 5

420 reviews

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Replied to 26% of negative reviews

Typically replies within 1 week

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3.7

All reviews

(420)

330 reviews in the last 12 months

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Rated 4 out of 5 stars

I would’ve given 5 stars but every…

I would’ve given 5 stars but every single promotion, the last 3 that said, buy a 25 dollar card and get atleast that buy back offered, has not worked, I stopped buying because of the promotions primarily because they never work and I have to get in touch with a rep to fix the issue, I gave up on the last promotion reimbursement and cut my losses.

April 4, 2026
Rated 4 out of 5 stars

So much fun… but odds got killed

I really really like the platform. My only qualm is the drop rates. When I first started it felt like the odds were actually a bit more reasonable with house edge being obviously high, but now it feels like house edge is higher than 84-86% and that’s steered me away from it. I will always hop on when there’s codes or to do some of the lower tier packs, but unfortunately it’s slowly fallen into the category of bad gambling instead of a “oh sub 60% house edge” that I experienced my first time using!

April 28, 2026
Rated 5 out of 5 stars

Great site

Constant innovation, UI design has been improving continuously over the last 2 years and it's impressive to see how far the site has come - whilst still keeping the main functions in the centre of the user experience.

April 28, 2026
Rated 1 out of 5 stars

Worse experience Ever

I have had a card not get delivered. Stopped in Texas and said can’t be delivered. Also have been trying to verify my id and still can’t and no one seems to help from customer service.

March 3, 2026
Rated 5 out of 5 stars

Overall experience with Courtyard has…

Overall experience with Courtyard has been overwhelmingly positive. Definitely the best repack company/app I have utilized. Shipping times have improved since I started using them, which is another major plus. There have been some hiccups with funds transfers but nothing that was a substantial issue. Their buyback offers typically run higher than other apps, though at times it seems like their FMV (fair market value) isn't quite as on the ball as others. But, that can be beneficial for either party, so take that how you will. Overall great service and fun app to play around on.

April 28, 2026
Rated 3 out of 5 stars

Interesting patterns, people, and packs.

I’ve enjoyed a lot of what I’ve pulled, but sometimes you see the same cards getting pulled over and over again until someone decides to keep the card instead of selling it back. There are times where a lot of the same card but different cert numbers are pulled at relatively the same time and that doesn’t look fun. Alternatively there are different hits sorted by like a color for the tier list. That tier has a range. For example one range may be $50-$100 and almost every card I see pulled from that tier will barely be more than $50. That doesn’t seem optimally fair. Also I’m sure this is exactly how percentages typically work, but if you notice a certain pack dropping bad pulls back to back to back, a decent pull is on its way and it seems like a lot of people open with this in mind if you pay attention to the timing of when a pack starts getting opened rapid-fire. Just interesting things I’ve noticed while using Courtyard. I’m sure I’ll notice more as I continue paying attention.

Edit: I also forgot to add at times it will temporarily take your money without giving you a pack, but you will always get that money back in a few days, just a little irritation in the process. Also sometimes you will see a card pulled with a lower market value than what it says is even possible in the odds, but when that happens they will still give a buyback offer that is equal to if it’s market value was the minimum you could’ve gotten given the odds of that pack.

February 21, 2026
Rated 5 out of 5 stars

The layout is very clean

The layout is very clean. I really appreciate how easy it is to navigate. I like doing the daily spins for points. I also like the draws they do for slabs by using the points. I would truly appreciate a promo voucher if the right person sees this 🤣. I love courtyard and try to send referral links when I can.

April 27, 2026
Rated 4 out of 5 stars

You can definitely get a high value…

You can definitely get a high value item for way less than it's worth. And selling back to Courtyard is very easy and convenient. When I sent my slabs home they were shipped and received within one day which is awesome.

April 20, 2026
Rated 5 out of 5 stars

Great Pulls

My best pull has been a 1999 1st Es Kabutops holo and a Jp 151 Pikachu AR. Great platform, so awesome for building your slab collection.

April 25, 2026

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