Covered2Go Travel Insurance Reviews 

7,190
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 311 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the competitive pricing and excellent value for money. People frequently highlight the straightforward and easy-to-use website, making the process of obtaining cover smooth and efficient. Reviewers also commend the staff for being friendly, helpful, polite, and professional, providing great assistance over the phone. However, some customers noted that medical situations often require separate reporting or an additional health screening, sometimes involving extra costs or an unclear process. This can lead to inconvenience, with some finding the need for separate policies or additional fees for pre-existing conditions to be unexpected.

What people talk about most

Price

People report positive experiences with price, often noting competitive and reasonable rates for quality... See more

User experience

Clients share positive opinions on user experience, highlighting the process as efficient, easy to... See more

Service

Users describe positive interactions with service, highlighting the efficiency and helpfulness of staff, with... See more

Staff

Reviewers highlight positive aspects of staff, consistently praising their helpfulness, politeness, and... See more

Website

Customers generally report positive experiences with the website, finding it easy and straightforward to use... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The customer service person (Shannon) was quick, efficient, and did not ask too many questions. The premium and excess were competitively priced and covered my trekking up to 18,500 feet in Tibet. The... See more

Company replied

Rated 5 out of 5 stars

Excellent and simple service where you see exactly what you are covered for. The website is easy and intuitive and the price is very good. The website actually glitched while I was processing my order... See more

Company replied

Rated 5 out of 5 stars

Even easier to get cover than last year. Renewal was about 8% more than last year and I thought this was acceptable as my wife and I are another year older! The medical questionnaire was much simple... See more

Company replied

Rated 5 out of 5 stars

When I contacted through email the response was always really quick snd helpful. When I phoned the staff were really friendly. When I noticed an error Gracie was brilliant at reassuring me and amend... See more

Company replied


Company details

  1. Travel Insurance Company
  2. Insurance Agency
  3. Insurance Company

Written by the company

At Covered2Go, we’re more than just a travel insurance provider – we’re a family-run business with a passion for protecting your adventures and ensuring your peace of mind. From your first click to purchase to the moment you need to make a claim, our customers are at the very heart of everything we do. We understand that travel is about creating unforgettable memories, and we’re here to make sure nothing gets in the way. That’s why we’re committed to delivering an excellent experience across all touchpoints, offering tailored policies, a straightforward purchase process, and responsive, caring support when you need it most. Our family values drive us to treat our customers like part of the family. We work tirelessly to provide comprehensive cover, including options for pre-existing medical conditions, ensuring everyone can travel with confidence. And should you ever need to make a claim, our dedicated team and trusted partners will guide you every step of the way with expertise and compassion. At Covered2Go, we’re here to help you travel further, worry less, and enjoy more – because your journey is as important to us as it is to you.

Covered2Go Travel Insurance

Written by the company

What We Do
Covered2Go Travel Insurance is a family-run business specialising in travel insurance and online technology. With a strong commitment to delivering exceptional customer service, we strive to provide comprehensive coverage tailored to your travel needs.
UK-Based Call Center
Our friendly sales advisors are based in Stockport. They are there to help answer any queries or questions you might have about our award winning Policies. Our sales team can be contacted on 0333 400 7745.
24/7 Emergency Medical Assistance
We work very closely with our Doctor led 24 hour medical emergency team who are always on hand to help you through a medical emergency whilst you are on holiday.
The Whole Package
At Covered2Go we believe that we have to provide the whole package and that means that not only must the price be competitive, but the cover provided should be extensive, the policy terms and conditions reasonable and easily understood and, most importantly of all, the claims process must be straight-forward, fair and supported by prompt settlement. Our claims team are dedicated to providing a fast, efficient, professional and above all friendly service. We appreciate that making a claim is a stressful time and we will do as much as possible to make the process as smooth as possible.

Contact info

Protect Your Adventures with Covered2Go

Get A Quote Today for Award-Winning Travel Insurance!

4.6

Excellent

TrustScore 4.5 out of 5

7K reviews

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Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 24 hours

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4.6

All reviews

(7,190)

307 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great customer service

Great customer service , value for money.

January 22, 2026
Covered2Go Travel Insurance logo

Reply from Covered2Go Travel Insurance

Good afternoon Mr Reva,

Thank you for taking the time to leave a 5-star review for Covered2Go on Trustpilot.

We are delighted to learn that you found our customer service to be great and that the policy is of great value for money.

Thank you for choosing Covered2Go for your travel insurance needs.

We wish you a safe and enjoyable trip.

Best wishes,

Gracie

Rated 4 out of 5 stars

Seems efficient and relatively easy to…

Seems efficient and relatively easy to do.

January 19, 2026
Covered2Go Travel Insurance logo

Reply from Covered2Go Travel Insurance

Good afternoon Ms Cockayne,

Thank you for taking the time to leave a review for Covered2Go on Trustpilot.

We are delighted to learn that you found the process of purchasing a policy with us to be efficient and easy to do.

Thank you for choosing Covered2Go for your travel insurance needs.

We wish you a safe and enjoyable trip.

Best wishes,

Gracie

Rated 5 out of 5 stars

Very efficient

Very efficient

January 21, 2026
Covered2Go Travel Insurance logo

Reply from Covered2Go Travel Insurance

Good afternoon Mr Minshall,

Thank you for taking the time to leave a 5-star review for Covered2Go on Trustpilot.

We are delighted to learn that you found us to be very efficient.

Thank you for choosing Covered2Go for your travel insurance needs.

Best wishes,

Gracie

Rated 5 out of 5 stars

Quite straight forward and any queries…

Quite straight forward and any queries dealt with quickly and efficiently by phone. Product also is great value for money.

January 20, 2026
Covered2Go Travel Insurance logo

Reply from Covered2Go Travel Insurance

Good afternoon Mr Kite,

Thank you for taking the time to leave such a positive review for Covered2Go on Trustpilot.

We are delighted to learn that you found that all of your queries were dealt with quickly and efficiently by telephone and that our product is great value for money.

Thank you for choosing Covered2Go for your travel insurance needs.

We wish you a safe and enjoyable trip.

Best wishes,

Gracie

Rated 5 out of 5 stars

Cheapest quote

Cheapest quote, helpful staff.

January 20, 2026
Covered2Go Travel Insurance logo

Reply from Covered2Go Travel Insurance

Good afternoon Ms Jewitt,

Thank you for taking the time to leave a review for Covered2Go on Trustpilot.

We are delighted to learn that you found our quotes to be cost effective and that our staff were helpful.

Thank you for choosing Covered2Go for your travel insurance needs.

We wish you a safe and enjoyable trip.

Best wishes,

Gracie

Rated 5 out of 5 stars

very easy and affordable

very easy and affordable

January 20, 2026
Covered2Go Travel Insurance logo

Reply from Covered2Go Travel Insurance

Good afternoon Ms Mayers,

Thank you for taking the time to leave a 5-star review for Covered2Go on Trustpilot.

We are delighted to learn that you found our policies very easy to take out and affordable.

Thank you for choosing Covered2Go for your travel insurance needs.

We wish you a safe and enjoyable trip.

Best wishes,

Gracie

Rated 5 out of 5 stars
Covered2Go Travel Insurance logo

Reply from Covered2Go Travel Insurance

Good morning,

Thank you for taking the time to leave a 5-star review for Covered2Go on Trustpilot.

We are delighted to learn that you found our advisors to have excellent communication and service.

Thank you for choosing Covered2Go for your travel insurance needs.

We wish you a safe and enjoyable trip.

Best wishes,

Gracie

Rated 5 out of 5 stars

Good value and easy to set up

Compared to many other companies my application with Covered2Go was very easy to use, quick to complete, and a very good value.

January 20, 2026
Covered2Go Travel Insurance logo

Reply from Covered2Go Travel Insurance

Good morning Ms Miller,

Thank you for taking the time to leave a 5-star review for Covered2Go on Trustpilot.

We are delighted to learn that you found the application process for our policies to be easy to use, quick to complete and of very good value.

Thank you for choosing Covered2Go for your travel insurance needs.

Best wishes,

Gracie

Rated 5 out of 5 stars
Covered2Go Travel Insurance logo

Reply from Covered2Go Travel Insurance

Good morning Mr Scott,

Thank you for taking the time to leave a 5-star review for Covered2Go on Trustpilot.

We are delighted to learn that you found it easy to organise your travel insurance policy.

We thank you for choosing Covered2Go for your travel insurance needs.

Best wishes,

Gracie

Rated 4 out of 5 stars

Very straightforward to fill in the…

Very straightforward to fill in the form, and the separate medical declaration. Slightly confusing having to do these both separately to find out how much the medical declaration added to the premium (if anything).

January 19, 2026
Covered2Go Travel Insurance logo

Reply from Covered2Go Travel Insurance

Good morning John,

Thank you for taking the time to leave a review for Covered2Go on Trustpilot.

We are delighted to learn that you found the process of filling in the forms for the main insurance and medical declaration to be very straightforward. However, we do understand that this can sometimes be confusing to do separately.

We can confirm that we will soon be integrating medical screening into our online journey to make the process even clearer and more convenient.

Thank you for choosing Covered2Go for your travel insurance needs.

We wish you a safe and enjoyable trip.

Best wishes,

Gracie

Rated 4 out of 5 stars

Very sympathetic and polite agents who…

Very sympathetic and polite agents who quickly sorted out errors and in a friendly way. Made one feel confident that the insurance is good cover

January 16, 2026
Covered2Go Travel Insurance logo

Reply from Covered2Go Travel Insurance

Good afternoon Geoff,

Thank you for taking the time to leave such positive feedback for Covered2Go on Trustpilot.

We are delighted to learn that you found our agents to be sympathetic and friendly, and that they assisted quickly and made you feel confident with your cover.

Thank you for choosing Covered2Go for your travel insurance needs.

Best wishes,

Gracie

Rated 5 out of 5 stars

My request for cover by telephone call…

My request for cover by telephone call was answered swiftly, efficiently dealt with by the representative who provided an acceptable quote for my wife and myself for our trip to Cyprus.

January 19, 2026
Covered2Go Travel Insurance logo

Reply from Covered2Go Travel Insurance

Good afternoon Mr Lambert,

Thank you for taking the time to leave such positive feedback for Covered2Go on Trustpilot.

We are delighted to learn that you found our representative to be swift and efficient and that the quotation provided was acceptable.

Thank you for choosing Covered2Go for your travel insurance needs.

We wish you a safe and enjoyable trip.

Best wishes,

Gracie

Rated 5 out of 5 stars

Very very efficient and pleasant…

Very very efficient and pleasant customer advisers. Couldn’t have been better.

January 19, 2026
Covered2Go Travel Insurance logo

Reply from Covered2Go Travel Insurance

Good afternoon Casper,

Thank you for taking the time to leave a 5-star review for Covered2Go on Trustpilot.

We are delighted to learn that you found our advisors to be pleasant and efficient.

Thank you for choosing Covered2Go for your travel insurance needs.

We wish you a safe and enjoyable trip.

Best wishes,

Gracie

Rated 5 out of 5 stars

Easy to rebook and competitive

Easy to rebook and competitive

January 19, 2026
Covered2Go Travel Insurance logo

Reply from Covered2Go Travel Insurance

Good afternoon Mrs Martin,

Thank you for taking the time to leave such a positive review for Covered2Go on Trustpilot.

We are delighted to learn that you found our renewal process to be easy and that the price quoted was competitive.

Thank you for choosing Covered2Go for your travel insurance needs.

Best wishes,

Gracie

Rated 5 out of 5 stars
Covered2Go Travel Insurance logo

Reply from Covered2Go Travel Insurance

Good afternoon Audrey,

Thank you for leaving a 5-star review for Covered2Go on Trustpilot.

We are delighted to learn that you found the process of purchasing a policy with us to be simple and easy.

Thank you for choosing Covered2Go for your travel insurance needs.

Best wishes,

Gracie

Rated 5 out of 5 stars

Quick and Easy

January 16, 2026
Covered2Go Travel Insurance logo

Reply from Covered2Go Travel Insurance

Good afternoon Zorro,

Thank you for taking the time to leave a positive review for Covred2Go on Trustpilot.

We are delighted to learn that you found the process of purchasing a policy with us to be quick and easy.

Thank you for choosing Covered2Go for your travel insurance needs.

Best wishes,

Gracie

Rated 5 out of 5 stars

Easy to renew online and a good price

Easy to renew online and a good price

January 16, 2026
Covered2Go Travel Insurance logo

Reply from Covered2Go Travel Insurance

Good afternoon Ms Knowler,

Thank you for taking the time to leave a 5-star review for Covered2Go on Trustpilot.

We are delighted to learn that you are a returning customer and that you found our renewal process to be easy and your renewal quotation was a good price.

Thank you for choosing Covered2Go for your travel insurance needs.

We wish you a safe and enjoyable trip.

Best wishes,

Gracie

Rated 4 out of 5 stars

great value

excellent policy and cover and reasonable price. Application form easy to complete and separate medical cover easy to complete. Just a little difficulty dealing with both parts of the cover at once.

January 12, 2026
Covered2Go Travel Insurance logo

Reply from Covered2Go Travel Insurance

Good morning Bill,

Thank you for taking the time to leave a review for Covered2Go on Trustpilot.

We are delighted to learn that you found the process of taking out the main policy and the medical declaration easy to complete. However, we are sorry that it was difficult at times to deal with both parts of the process.

We can confirm that we will soon be integrating medical screening into our online journey to make the process even clearer and more convenient.

Thank you for choosing Covered2Go for your travel insurance needs.

We wish you a safe and enjoyable trip.

Best wishes,

Gracie

Rated 5 out of 5 stars
Covered2Go Travel Insurance logo

Reply from Covered2Go Travel Insurance

Good afternoon Colin,

Thank you for taking the time to leave a 5-star review for Covered2Go on Trustpilot.

We are delighted to learn that you found our policies to be good deals and that our website was easy to use.

Thank you for choosing Covered2Go for your travel insurance needs.

We wish you a safe and enjoyable trip.

Best wishes,

Gracie

Rated 4 out of 5 stars

easy quoting

January 11, 2026
Covered2Go Travel Insurance logo

Reply from Covered2Go Travel Insurance

Good afternoon Richard,

Thank you for taking the time to leave feedback for Covered2Go on Trustpilot.

We are delighted to learn that you found our quotation process to be easy.

Thank you for choosing Covered2Go for your travel insurance needs.

We wish you a safe and enjoyable trip.

Best wishes,

Gracie

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