Coveshe Reviews 163

If I could give a 0 star then I would. They sent us discoloured clothes nothing like the photos and the material was really cheap and not as advertised.

When attempting to return they kept mentioning about the cost of return so they just kept offering discount on next purchase and no refund. I will not be shopping there again and neither should you. Stay away!

Terrible quality clothes, and they refuse to refund - you have to ship back to China and it’s practically impossible with customs. Terrible customer service.

There is no option to pick zero stars. Coveshe delivers poor quality clothing that no where reflects the online images. One item arrived with a stain and their customer service team offered me a 3$ refund. In order for them to accept a return, they indicated that the item has to be deemed 'resellable' which is absurd

Ordered 5 shirts with different patterns. The site said the sizing was true to size. They arrived and the shape of the shirts was nothing like the images as was the fabric. The printing quality was very low, like a blurry pattern.

When I requested return information by email, received this response:

"We are sorry to hear that you need a return. I am glad to assist you. It’s very sorry to hear that the item is not suitable for you. According to our return policy, I am afraid that you need to return the item yourself. Please kindly note that the return shipping fee would be much more expensive. Therefore, it’s note cost-effective. For this issue, I suggest you keep this item and re-order for the suitable one. Since we really value you as our customer, we would like to honor you a 20% discount for it. I have left a note under your account so that other customer service would serve you as well. Please reply back with your option. We will further assist you. Thank you for your cooperation. Lina1027"

This is a terrible company. They sent me clothing made of fabrics that weren't as described, said they did returns on their website, and then spent 4 emails trying to discourage me from returning. Then they told me it needed to be sent to China at my expense. THE WORST. AVOID.

Terrible company to deal with! I ordered 4 shirts. One arrived full of stains, the other 3 I ordered were supposed to be of large size but their large is medium size. The fabric was flimsy & the colours were not the same as on their website.
I wrote and complained, asked for a refund and for them to arrange a pick-up of the goods. They replied and told me that I need to pay for shipping and their taxes. They said they will only refund the money once they receive the goods in the original condition. I decided not to send it back but will never deal with this company ever again!

The company took almost two months to bring the order, they said that my sizes were no longer available so I had to change it, today I revived the order and both of the sets came incomplete, will highly suggest you not to trust on this company, still waiting for them to reply about my reimbursement, might quite long time but I'll be updating you.

I, like other reviewers wish I had read reviews first. The quality of these produce was awful, total crap. The color was distorted and nothing like the picture. The fabric was nothing like the picture, thin and limp. I threw the product away rather than an international shipping expense to return, plus taxes which would likely have cost me the same amount as the crap product.

I wish I had read the reviews before purchasing from this company. It was a terrible experience and felt like a SCAM. My package never arrived, and they gave me a tracking code that was useless—it constantly showed "not found." Customer service was unhelpful, and based on other reviews, this seems to be a pattern. Save yourself the frustration—DO NOT BUY FROM THEM! They need to be shut down. It's infuriating! Is there anything we can do to hold them accountable? Horrible experience!

I would give 0 star if I could. I haven't received the products I ordered a month ago and when I followed up, they said it was delivered 11 days ago sending me one link for tracking for 2 separate orders. The link shows the order 'not found' and when I called this out, they told me the contact my local post office. The local post office Australia Post does not have any tracking numbers as such. They are lying. Avoid this scammer company. I disputed this transaction through my bank. I advise you to do the same by 'cashback' dispute option.

If I could give them 0* or -5 I definitely would do it. Awful quality, extremely slow delivery, HORRIBLE service! Do not repeat my mistake by falling for this scam! My order was on its way to me for about 2 months, and instead of the nice-looking, stylish items made of natural materials (linen, cotton), I received two pieces made entirely of synthetic fabric that feels and looks like plastic, completely different from what they advertise on their website. When I reached out for a return & refund, they offered me a 20% discount on my next purchase and a 10% refund. I paid $70 for two items that, in fact, have a total value of no more than $1, and customer service considers this just "an inconvenience," offering me $7 in compensation

I bought a dress online and after a month nothing was sent to me, and after following up by me until a month ago, they tried to send me another dress, and after I refused to accept it several times, they no longer answered my email. They didn't return my money and literally stole from me.

This company should be shut down.
The item I purchased looked absolutely nothing like the item photographed.
It also had no fabric content label or cleaning label which I believe is illegal.
They say returns are easy …. But they are not .
They insult you with a 20% coupon for your next purchase… which believe me wil never happen.
After 8 emails they send you an address in China which you have to pay the postage and say it will be 8 weeks to receive a refund if the item is not damaged … but no refund for the postage.
In short it’s a sham !!!!

If I could give them no stars I would !

This is another scam company from China. If you google search the photos this company uses on its targeted ads and website you will find multiple companies/websites selling the exact same clothing items using the same photos. They make claims such as 100% cotton and/or linen, colour block print, Indian cotton etc and none of these claims are true. The clothes are cheaply made synthetic fibre and low resolution digitally printed designs that are bootlegged from other creators or companies. The shape and cut of the clothes are nothing like the garments depicted in their photos. They will attempt to frustrate you on returns and refunds offering you 10% refund. They claim the customer is liable to pay return delivery AND customs tax which may delay the return and they say they will not issue your refund until the items are received and assessed to be resellable. None of these return policies apply when they are misleading the consumer. PayPal and other payment platforms should do more to deplatform them from their payment systems. Take it up with the payment company you used ie PayPal or Mastercard etc.

I have been successful in getting a full refund through PayPal and Mastercard when I ordered from similar companies selling hats from China (Both pretending to be a handmade high quality hat maker) in the past... it takes quite a bit of work... but worth sticking with it.
So this is my third go-round at this rodeo and I have learned my lesson deeply. I will never order from a tageted ad ever again before checking Trust Pilot!

DO NOT BUY FROM THIS COMPANY, I BOUGHT OVER £200, SOME OF THEM DOESNT SUIT ME SO I CONTACT CUSTOMER SERVICES TO RETURN. THEY START TO OFFER 20% FOR NEXT ORDER THEN 30%, ALSO SAYING THAT THE RETURN ADDRESS IS IN CHINA SO I HAVE TO PAY THE CUSTOM CHARGE IN CHINA, RIDICULOUS!!!!

Basiclly there is no way you can return as even if you post it back to china (which they still havent provided me an address yet ), they probably just say its stuck in custom so i probably would never have my money back!!

AVOID THIS COMPANY ! AND THEIR QUALITY ARE SO CHEAP, NOT WORTH THE MONEY AT ALL

The clothes are cheap made they don't do refund what u see is not what you get

Don't buy anything there, no garment looks like it looks in the photos and not to mention the policies to return the product. They are thieves disguised as a company.

Their return policy is BS and inconsistent. It took forever for shipment notice to come through (over 2 weeks, thinking I wouldn't receive it), and when I received the item - it was not what I expected. I made sure to read the return policy beforehand before any purchase, especially online. But after contacting customer service, they were skirting the return/refund and kept giving me a discount for my next purchase instead of a refund. This company is set in Gaungzhou China, and the shipping fees are expensive and not worth the hassle - on top of that, they don't help you with labels/drop off or anything. Don't buy here. I wont be buying here again.

I’m only giving this two stars because I can already tell that this process is going to be lengthy. The shipping information is linked to a sketchy website and hasn’t been updated in over a week. I’ve ordered from smaller boutiques like this before and have experienced the same terrible service, so I kinda already know how this is going to go. It’s unfortunate when you try to support smaller brands only to end up regretting it.

Refuses to give you a refund and pretends to ship your order. I will trust in the universe that one day they will do the right thing by the customer.
Emails you saying the item isn’t prepared and then you send a pic of what you would like and they act like you haven’t sent the picture and say shall we decide for you. Complete Scam and I hope you enjoy my £73.00 which will come back at loss at some point in your life. Hasn’t replied since I worked the company out by the bad reviews and wished I saw this before. A lesson learnt always check reviews.