Lovely fabric at a great price. Beautifully wrapped with a hand written card which was a really nice personal touch. Delivery was very quick which was fantastic as I wanted to incorporate a couple of... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
A great example of why buying from a small business is so special! I was unsure of the fabric shade I'd received as a christmas gift and Claire was more than happy to help, even replying to me on a we... See more
You can't beat Cow and Giraffe for lovely fabric and excellent service. Claire and Michelle are so helpful - they really go above and beyond to make sure their customers make the best choices. I've be... See more
I was looking for a specific fabric, that has been discontinued, for a wedding event. After ages of searching I was able to get it from Cow and Giraffe. I contacted them on the phone and one of... See more
Company details
Written by the company
High quality designer cotton fabrics from our UK based online boutique.
Contact info
United Kingdom
- cowandgiraffe.co.uk
5.0
Excellent
390 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Just a lovely company to buy from
Just a lovely company to buy from: their service is impeccable, approachable with any queries and every package received is a joy to open!
October 30, 2026
Unprompted review
Reply from Cow and Giraffe
Thank you so much Jo for this lovely review. Claire
Advertisement
Fantastic service.
Cow and Giraffe’s service is always fast, but much more than that, they do it with warmth and personality. The parcels are beautifully wrapped and presented, and it’s like receiving a personal gift. The fabrics are the highest quality too. Thank you, C and G.
November 2, 2026
Unprompted review
Reply from Cow and Giraffe
Hi Alison, thank you soooo much for this lovwly review, it means so much, Claire
Excellent
Excellent. Lovely new fabric beautifully wrapped with a few sweet buttons. What I really liked also was the sweet Handwritten note. I did appreciate.
October 29, 2026
Unprompted review
Reply from Cow and Giraffe
Thank you so much, its so nice to hear you loved your parcel. Claire
Fast, friendly service. parcel beautifully packed
Fast Friendly Service, parcel beautifully packed
October 12, 2026
Reply from Cow and Giraffe
Thank you so much Ruth.
Great service
Just what I ordered, brilliantly packaged and with a lovely individual note. Thank you.
October 9, 2026
Unprompted review
Reply from Cow and Giraffe
Hi Daphne, thank you so much for taking the time to write this lovely review, Claire
Advertisement
Always ready to help with friendly and…
Always ready to help with friendly and quick service. The art Gallery fabrics are a joy to work with.
October 7, 2026
Reply from Cow and Giraffe
Thank you so much Ricki, enjoy your fabric! Claire
Reply from Cow and Giraffe
Hi Linda, thank you so much for your review, its very much appreciated, Claire
Beautiful fabrics which are a pleasure…
Beautiful fabrics which are a pleasure to work with. My orders are always handled swiftly and if you need any extra advice give them a ring.
October 6, 2026
Reply from Cow and Giraffe
Hi Melanie, thats really nice ro hear, I do love to speak with people so yes, if you have a problem, question or fancy a fabric chat, give us a call! Claire
Always a real treat to buy from Cow and…
Always a real treat to buy from Cow and Giraffe. Beautifully packaged and always love what I receive.
October 6, 2026
Reply from Cow and Giraffe
Hi Sarah, Thank you so much, lovely to hear this, Claire
Advertisement
Reply from Cow and Giraffe
Thank you so much, lovely to hear this, Claire
Highly recommended
Highly recommended. Communication was great as I was kept up to date with an ‘out of stock’ item which was being reordered. Fabric was lovely and order and delivery straight forward.
October 2, 2026
Reply from Cow and Giraffe
Hi Susan, Thank you so much for your lovely review. Claire
Lovely fabric at a great price
Lovely fabric at a great price. Beautifully wrapped with a hand written card which was a really nice personal touch. Delivery was very quick which was fantastic as I wanted to incorporate a couple of the fabrics into a project I was working on. Overall, I give this business 5 🌟. I will definitely be buying from it again.
September 30, 2026
Reply from Cow and Giraffe
Hi Elizabeth, Thank you so much for this lovely review, so pleased you are happy with the service, Claire
Thank you Claire
Thank you Claire. Wonderful service as always. The only hiccup was that Royal Mail took 8 days to deliver but that was not your problem.
September 29, 2026
Reply from Cow and Giraffe
Hi Anne, thank you so much, yes blooming Royal Mail struck again, thank you so much for your words. Claire
Advertisement
Always a pleasure
Always a pleasure to do business with Cow and Giraffe. Professional service with a personal touch. Highly recommended
September 22, 2026
Reply from Cow and Giraffe
Thank you so much Judy, thats lovely to hear. Claire
Claire was absolutely amazing
Claire was absolutely amazing! The service was so quick and effortless, and she made me feel like I had my own personal fabric stylist. She really went above and beyond, and the customer service was exceptional. I wouldn’t hesitate to recommend her!
September 25, 2026
Unprompted review
Reply from Cow and Giraffe
Denise, wow thank you so much for an amazing review! I really enjoyed working with you, and I hope I can again, Claire
Beautifully presented fabric with swift…
Beautifully presented fabric with swift delivery.
September 25, 2026
Reply from Cow and Giraffe
Thank you so much, Claire
Always a great service from this site
Always a great service from this site. Beautifully packaged and a lovely, personal note to cheer my day. Art gallery fabrics are a joy to sew with. Thank you so much.
September 4, 2026
Unprompted review
Reply from Cow and Giraffe
Thanks Jane, its lovely to hear this! Claire
Advertisement
Reply from Cow and Giraffe
Thanks so much Juliet, Claire
Prompt delivery of quality fabric
Always prompt delivery and beautifully packed. I always use Cow and Giraffe if I want top quality fabric.
Lovely to deal with and great attention to detail.
September 11, 2026
Reply from Cow and Giraffe
Thank you so much, its lovely ro receive this feedback, Claire
As always prompt efficient service
As always prompt efficient service . Good choice of quality fabric both patterned and plain. I am
Happy with my project
September 2, 2026
Reply from Cow and Giraffe
Thank you so much Carolyn, Claire
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.