Return system was super easy…I ordered the core tank in my usual tank size..designer or otherwise medium usually fit snatched but not tight…THIS ONE THO….SIZE UP probably 2 sizes…I Returned the medium... See more
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Review summary
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First of all, I love the tanks. The fit is perfect. Secondly, there was a minor issues with one of my orders which was rectified immediately by customer service. Highly recommend shop with them.
My favourite jock strap brand. Ordered direct from them and good website and delivery. For me they are a really good fit and really comfortable. The Varsity model looks great.
First order : took a while to be delivered to France but the brief was perfect, incredibly soft and sexy. Second order : the item got lost. The customer service, which everyone seems to complain abo... See more
Company details
Written by the company
Coyote Jocks, founded in 2018 in Toronto, specializes in men's underwear, swimwear and athletic wear for the LGBTQ+ audience.
Contact info
Toronto, Canada
- hello@coyotejocks.com
- coyotejocks.com
3.4
Average
68 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 33% of negative reviews
Typically replies within 1 week
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Do not deal with this company
Do not deal with this company, the products advertised are not what they are sending out. Bought five pairs in a medium size as I usually do from all other brands and what they supplied wouldn’t even fit a 26’’ waist. Customer service is crap I’m £100 out of pocket and they will not honour an exchange or refund and are now ignoring my emails. Buyer beware stay clear of this company.
January 4, 2024
Unprompted review
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Great quality and fit
Great quality and fit. Ordered my second batch.
The shipping cost and options could be better though.
November 25, 2023
Unprompted review
Not really a Canadian brand
I did not like that despite being a Canadian company they charge in USD. They are also headquartered in Toronto and charged me $20 to ship to the same city. Good product, but not worth the price.
August 2, 2023
Unprompted review
Customer service awful, product is average
I've ordered from these guys twice. The first time I ordered briefs and the quality was OK. I mean it's just briefs nothing special. The second time I tried a couple of other products and ordered one by mistake, I thought it was a tank top and it turned out to be the bra thing. Returning it has been a complete pain in the neck. It requires figuring out a way to correspond with them by email, involving multiple delays in response. I had to mail the product back at my own expense. Once they received it they said I was eligible to exchange. The only product I wanted to exchange they were out of stock in every color in my size. They said that my only other option was a refund from which they would deduct eight dollars. They made a simple underwear purchase into an unpleasant experience I won't repeat, and they nickel and dime me at the end.
June 12, 2023
Unprompted review
Fast delivery
Easy order, quick delivery, good quality product.
I ordered an item from this company for the first time, the quality is very good, delivery was fast. I just wish their products and/or shipping options would be a bit more affordable
February 7, 2023
Unprompted review
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Defective items received, company refused to help or stand by the product
Ordered a multi-pack from the company. Upon receiving, the underwear that shipped were defective and misrepresented on the website. Each item was a different size, and one was even half the size of the others. Company refused to help, and referred to a non applicable return policy despite acknowledging the items being defective. Terrible service, terrible product quality.
November 9, 2021
Unprompted review
Great customer service
Great customer service, and quick to checkout.
January 16, 2020
Unprompted review
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