Assembling the bed was so painful. The instructions sent and found online were unclear and didn't match the box numbers or image. I guessed most of the parts and put it together and it took me good 6hrs to put this bed together. Drawers were the most difficult parts to put together.
Reply from Cozey
Hi Saad,
Thank you for taking the time to share your experience. We’re really sorry to hear how difficult the assembly process was for your bed.
We completely understand how important it is for assembly to be smooth and straightforward, and it’s frustrating when instructions aren’t clear or don’t match what you’re seeing in the box. Spending that much time trying to piece everything together, especially with the drawers, is not the experience we want for you.
We truly appreciate you sharing this feedback, and it’s been passed along to our product development team so we can improve our instructions and overall assembly experience. A member of our team will also be in touch to help make this right.