Extremely happy
Good value, excellent service by fitter, lovely windows
April 16, 2026
Unprompted review
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Advertisement
March 2026
March 2026
Worker turned up at ageed time friendly and polite, left place nity and tidy on completion of job.Very professional finish. I would recommend these,as very satisfied with end result.
March 10, 2026
Unprompted review
Whole house window change
Mrs johnson here I want to say the workers came today the approximate time scheduled to start which I was very pleased about the workmanship was 100% very polite and kept work place very tidy and at the end of the job was left immaculate I could not speak more highly would definitely have them again very satisfied.
November 11, 2025
Unprompted review
Professional Team and Quality Products
Replacement of 5 windows, back door and patio doors.
Overall I have been impressed by the technical knowledge and professionalism of the surveyor and installation team members. The company uses a reputable manufacturer of quality products conforming to current standards of thermal efficiency and security, and offering a wide range of options for windows and doors.
The surveyor explained the benefits of the products in detail, and was careful to ensure he understood my requirements. The installation team maintained a high standard of workmanship, making every effort to mimimise mess generally and damage to areas where old windows and doors removed. They took obvious care with the installation, ensuring a neat finish, taking time for a thorough clean afterwards, and putting everything back at the end. They were safety conscious, polite and checked any details with myself if there was any uncertainty over some detail.
Finally of course it is down to the customer to negotiate a fair price.
September 10, 2025
Unprompted review
Well-made, good looking windows.
Informed, but not pushy, salesman. Well-made, good looking, windows with efficient and polite installers. Have had three windows installed across two orders. The only thing that prevents a 5-star review is that the second order was a day late in being installed.
June 17, 2025
Unprompted review
Reply from Cozyhomehomeimprovements
Good Afternoon Ian!
We are delighted you are happy with the service, all of our guys and most importantly your new shiny windows!
We do also apologies for the one day delay on the second orders installation. We strive to ensure this does not happen, however occasionally is out of our hands.
Kindest
Cozy Home Home Improvements :)
Advertisement
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.