Like most people I had no understanding of Sleep Apnea, and was having miserable sleep and lacked energy throughout the day. My days started at the local pool at 5.30am, and my energy levels become ve... See more
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Review summary
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Ruby from the Berwick location was extremely helpful in providing detailed information to ensure that the correct items were being provided the first time. Ruby also understood how important our need... See more
Company replied
Good price, fast delivery, well packaged. Replacing the old tube with worn out connection and water tank made the unit so much quieter. I should have replaced them 2 years ago.
Company replied
Ordering and delivery was seamless and easy- My CPAP mask arrived on time Was a wonderful price in Black Friday sales. Whilst I could have price matched I decided to give CPAC Victoria the business... See more
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Company details
Written by the company
CPAP Victoria is a proudly family-owned and operated business dedicated to helping people across Victoria achieve better sleep and improved quality of life. With over 16 conveniently located clinics, plus a strong online presence, we provide expert care, trusted advice, and access to the latest CPAP technology for the treatment of sleep apnea. Our philosophy is simple: combine world-class products with personalised, face-to-face service. Each of our clinics is staffed by trained consultants who take the time to understand every patient’s individual needs. From diagnosis and trial through to long-term therapy support, our team ensures that patients feel confident, comfortable, and cared for at every step of their sleep health journey. We stock a wide range of CPAP machines, masks, and accessories from leading brands such as ResMed, Philips, and Fisher & Paykel. Our clinics also provide in-person fittings, machine troubleshooting, and loan equipment when required—services that most online-only competitors cannot offer. At CPAP Victoria, we believe in making therapy affordable and accessible. We regularly run promotions, offer trade-in deals, and provide ongoing support to help patients get the best value from their equipment. Above all, our focus is on empowering patients with the knowledge, tools, and confidence they need for long-term success in CPAP therapy.
Contact info
Victoria, Australia
- 1300 750 006
- info@cpapvictoria.com.au
- cpapvictoria.com.au
Sleep Apnoea Diagnosis: What's Next?
4.7
Excellent
4K reviews
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Reply from CPAP Victoria
Hi there,
Thank you so much for your thoughtful 5-star review! We’re thrilled to hear that you had such a positive experience with our team.
Our staff take great pride in providing knowledgeable and friendly service so it’s incredibly rewarding to know that it made a difference for you. Your kind words mean a lot to us and will be shared with the team.
Thank you again for choosing CPAP Victoria. We truly appreciate your support and look forward to helping you again in the future!
Best regards,
The CPAP Victoria Team
Reply from CPAP Victoria
Hi,
Thank you so much for your thoughtful 5-star review! We’re delighted to hear that you were happy with our efficient delivery and found the parcel tracking notifications helpful.
We really appreciate you taking the time to share your experience. Your support means a lot to our team, and we look forward to assisting you again in the future.
Thank you again for choosing CPAP Victoria!
Kind regards,
The CPAP Victoria Team
Everything was on time
Everything was on time. Item as described and very happy with this item.
June 29, 2026
Reply from CPAP Victoria
Hello,
Thank you so much for your kind 5-star review! We’re delighted to hear that your order arrived on time and that the item was exactly as described. It’s fantastic to know you’re happy with your purchase.
We truly appreciate your support and hope to assist you again in the future. Thank you again for choosing CPAP Victoria!
Best regards,
The CPAP Victoria Team
Reply from CPAP Victoria
Hi there,
Thank you so much for your kind 5-star review! We’re delighted to hear that you found the ordering and payment process easy, and that your order arrived quickly and well packed.
Our team works hard to provide a smooth experience from start to finish, so it’s fantastic to know we met your expectations. We truly appreciate your support and look forward to assisting you again in the future.
Thank you again for choosing CPAP Victoria!
Best regards,
The CPAP Victoria team
Reply from CPAP Victoria
Hi,
Thank you so much for your 5-star review! We’re so pleased to hear that your order arrived promptly and that you were happy with the price.
We truly appreciate your support and are grateful you chose CPAP Victoria. We look forward to assisting you again in the future. Thank you again!
Kind regards,
The CPAP Victoria Team
Reply from CPAP Victoria
Hello,
Thank you so much for your kind 5-star review! We’re delighted to hear that you found the ordering process easy and that your delivery arrived quickly.
Your kind feedback means a lot to our team, and we’re grateful you chose CPAP Victoria. We look forward to assisting you again whenever you need us. Thank you again for your support!
Best regards,
The CPAP Victoria Team
Order was promptly processed,
June 26, 2026
Reply from CPAP Victoria
Hi there,
Thank you so much for your 5-star review! We’re delighted to hear that your order was processed promptly. Providing fast and efficient service is something we strive for, so it’s great to know we met your expectations.
We truly appreciate your support and thank you again for choosing CPAP Victoria. We look forward to assisting you in the future!
Kind regards,
The CPAP Victoria Team
Customer service was fantastic and a…
Customer service was fantastic and a quick delivery for the items
June 29, 2026
Reply from CPAP Victoria
Hi,
Thank you so much for your thoughtful 5-star review! We’re delighted to hear that you had a great experience with our customer service and that your order arrived quickly.
Our team works hard to provide friendly support and prompt delivery, so it’s incredibly rewarding to know we met your expectations. Your kind words and support mean a lot to us.
Thank you again for choosing CPAP Victoria. We look forward to assisting you again in the future!
Best regards,
The CPAP Victoria team
Reply from CPAP Victoria
Hello,
Thank you so much for your 5-star review! We’re delighted to hear that you found our website easy to use and that our service was fast and efficient.
Your kind feedback means a lot to our team, and we’re grateful you chose CPAP Victoria. We look forward to helping you again whenever you need us.
Warm regards,
The CPAP Victoria Team
Reply from CPAP Victoria
Hi there,
Thank you so much for your kind 5-star review! We’re thrilled to hear that you were happy with both our fast delivery and the service you received.
Your kind words mean a lot to our team, and we’re grateful you chose CPAP Victoria. We look forward to helping you again whenever you need us.
Best regards,
The CPAP Victoria team
The staff are always welcoming and…
The staff are always welcoming and friendly. They take their time going over information and answering all questions you may have clearly.
June 21, 2026
Reply from CPAP Victoria
Hi,
Thank you so much for your 5-star review! We truly appreciate your kind words and are delighted to hear that you’ve had such positive experiences with our team.
Providing a welcoming environment and taking the time to ensure our patients feel informed and supported is something we pride ourselves on, so it’s lovely to know this has made a difference to your experience.
Thank you again for your support and for choosing CPAP Victoria. We look forward to continuing to assist you with your therapy in the future!
Kind regards,
The CPAP Victoria Team
Overall service was great
Overall service was great, need to look at better prices for cpap products
June 23, 2026
Reply from CPAP Victoria
Hello,
Thank you so much for taking the time to leave us a review! We’re delighted to hear that you were happy with the service you received.
We also appreciate your feedback regarding our pricing. We understand that CPAP therapy is an ongoing investment, and we’re always looking for ways to provide the best value possible while continuing to offer quality products and support.
Thank you again for your kind words and valuable feedback. We truly appreciate your support and look forward to assisting you again in the future.
Kind regards,
The CPAP Victoria Team
Much easier than driving to the shop
I usually go down to Bundoora to get parts but on this occasion that was not possible in a short time frame, so i looked on-line and found the on-line process to be simple, easy to follow with prompt delivery, and within an expected price range.
June 16, 2026
Reply from CPAP Victoria
Hi there,
Thank you so much for your thoughtful 5-star review! We’re so pleased to hear that our online ordering process made it easy and convenient for you, especially when you weren’t able to visit our Bundoora store.
It’s great to know you found the website simple to navigate, the pricing reasonable, and that your order arrived promptly. We work hard to make shopping with us as seamless as possible, whether instore or online, so your feedback means a lot to our team.
Thank you for choosing CPAP Victoria. We truly appreciate your continued support and look forward to assisting you again in the future!
Kind regards,
The CPAP Victoria Team
Easy to order and prompt delivery with…
Easy to order with prompt delivery and easy tracking.
June 22, 2026
Reply from CPAP Victoria
Hello,
Thank you so much for your kind 5-star review! We’re delighted to hear that you found our ordering process easy and that your order arrived promptly with convenient tracking along the way.
We really appreciate you taking the time to share your experience. Your support means a lot to our team, and we look forward to assisting you again in the future!
Best regards,
The CPAP Victoria Team
Had what I needed at a good price.
June 22, 2026
Reply from CPAP Victoria
Hi there,
Thank you so much for your 5-star review! We’re so pleased to hear that we had exactly what you needed at a price you were happy with.
We truly appreciate your support and hope to assist you again whenever you need us. Thank you for choosing CPAP Victoria!
Kind regards,
The CPAP Victoria Team
Product ready to go as promised
Product ready to go as promised. No hesitation from Lalor friendly admin staff. Nice & smooth, helped with another product. Definitely 5 star.
June 21, 2026
Reply from CPAP Victoria
Hi,
Thank you so much for your thoughtful 5-star review! We’re delighted to hear that your order was ready as promised and that our friendly Lalor team made the whole experience smooth and hassle free.
It’s great to know we could also assist you with another product during your visit. Our team always strives to provide helpful, reliable service, so your kind feedback means a great deal to us.
Thank you again for choosing CPAP Victoria. We truly appreciate your support and look forward to assisting you again in the future!
Best regards,
The CPAP Victoria Team
Reply from CPAP Victoria
Hello,
Thank you so much for your kind 5-star review! We’re delighted to hear that you were happy with the quality of your CPAP face mask, our service, and the value for money.
Providing high quality products at competitive prices, along with excellent customer service, is something we strive for every day, so it’s fantastic to know we met your expectations.
Thank you for choosing CPAP Victoria. We truly appreciate your support and look forward to assisting you again in the future!
Best regards,
The CPAP Victoria Team
Products were out of stock…
Although the products were out of stock the response from the Company was excellent thanks to Ruby.
June 19, 2026
Reply from CPAP Victoria
Hi there,
Thank you so much for your thoughtful 5-star review! We really appreciate your understanding regarding the temporary stock shortage.
While we’re sorry the products you needed weren’t available at the time, we’re so pleased to hear that Ruby was able to provide you with excellent service and support. We’ll be sure to pass your kind words on to her.
Thank you again for your patience and for choosing CPAP Victoria. We look forward to assisting you again in the future.
Best regards,
The CPAP Victoria Team
Reply from CPAP Victoria
Hi,
Thank you so much for your thoughtful 5-star review! We’re delighted to hear that you’ve been happy with both our prices and our service.
Knowing that you keep coming back is one of the biggest compliments we could receive. We truly appreciate your continued support and loyalty, and we’re grateful for the opportunity to assist you each time.
Thank you for choosing CPAP Victoria. We look forward to helping you again whenever you need us!
Best regards,
The CPAP Victoria team
Took me a week to be able to buy item…
Took me a week to be able to buy item as it was shown as in stock in store, however when I tried to checkout it would say sold out. A few messages back and forth, I finally was able to purchase what I badly needed for my machine. I tried buying from local store but was told to go on line and buy it myself as they don’t stock replacement parts 🙄🤨
June 19, 2026
Reply from CPAP Victoria
Hi there,
Thank you for taking the time to share your feedback with us. We’re sorry to hear about the frustration you experienced trying to purchase your replacement part. We understand how important these items are, and we apologise for the inconvenience caused by the stock availability issue and the delay in getting your order finalised.
We’re pleased that our team was able to assist you and get your order through in the end, but we recognise the process should have been much smoother from the start. Your feedback is incredibly valuable and will help us improve both our website experience and the support we provide.
Thank you again for your patience and for choosing CPAP Victoria. We truly appreciate your support and hope we can provide you with a much smoother experience next time.
Kind regards,
The CPAP Victoria Team
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