absolutely horrid customer service. it is now late March and I still have not received my parts I ordered last year in July. I have reached out to them multiple times during this process via email bec... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
They took (sorry, they stole $1515) from me. I have been waiting on my refund for 3 months now. Can't talk to anyone as it is email only. How they have screwed so many people over and are still operat... See more
Having spoke with the girls and Jamie the owner of CPP I can assure you they are lying, cheating, stealing people. They took my money, shipped my product somewhere else other than my address and now i... See more
The absolute worst customer experience I've ever encountered. Early 2016 I ordered a "performance built" transmission and then shortly ordered additional parts for transfer case rebuild. Truck sat f... See more
Company details
Contact info
Best deal i could find anywhere!
November 24, 2017
Unprompted review
Advertisement
Excellent products
Excellent products! Good prices! Fantastic people to deal with.
November 23, 2017
Unprompted review
Parts order
Cpp Diesel has fast and accurate shipping on the parts I ordered.
November 23, 2017
Unprompted review
Most selection I’ve ever seen
Most selection I’ve ever seen, awesome!
November 22, 2017
Unprompted review
Got what I paid for and on time.
November 22, 2017
Unprompted review
Advertisement
Jamie the tech who assisted me with my …
Jamie the tech who assisted me with my purchase was very knowledgeable and helpful.
November 21, 2017
Unprompted review
The AFE intake arrived in 4 days
The AFE intake arrived in 4 days, faster than I expected. Install was easy, with the directions which were supplied. No issues what so ever. Will see how it performs....?
November 19, 2017
Unprompted review
Great products and excellent customer …
Great products and excellent customer service!
November 18, 2017
Unprompted review
Advertisement
DO NOT ORDER FORM THIS COMPANY
DO NOT ORDER FORM THIS COMPANY! I ordered a flange for my truck two weeks in advance. it didn't ship until 5 days after I ordered it. I called to change the shipping to 3 day air to get it in time. they double charged me for standard shipping ($15) and 3 day UPS air ($50) and still shipped it UPS ground. so now my trip is delayed because the part is showing up ground of course....
November 17, 2017
Unprompted review
Reply from CPPDiesel
Megan,
You ordered this part wednesday and we immediately let you know that the part was out of stock and had to ship from our supplier Stainless Diesel. We also let you know that Stainless Diesel was out of town until Monday because they were attending an event with their race truck and nobody would be shipping that week. You decided that you would wait for the item to be shipped and declined changing your order from 3 day select to next day air. The item shipped 3 day select as you chose to have it shipped and arrived on time.
Thanks,
Jamie
Great technical assistance and customer …
Great technical assistance and customer service, was up front about item not shipping from there location but would be delivered in a week. Will buy from them in the near future
November 16, 2017
Unprompted review
Great products and amazing customer …
Great products and amazing customer service!
November 16, 2017
Unprompted review
Easy and delivered 2 days early.
November 16, 2017
Unprompted review
Advertisement
A great company with all the parts
A great company with all the parts, stock and performance you could ever need
November 15, 2017
Unprompted review
The website was very smooth and easy to …
The website was very smooth and easy to navigate.
November 15, 2017
Unprompted review
Friendly knolageable staff good prices …
Friendly knolageable staff good prices great web page
November 14, 2017
Unprompted review
Good and easy to use.
November 13, 2017
Unprompted review
Advertisement
I only received half of my order...
November 11, 2017
Unprompted review
Very good service fast delivery.
November 10, 2017
Unprompted review
Ordered some parts for my Cummins parts …
Ordered some parts for my Cummins parts got here in a reasonable time, prices are very good haven’t installed
November 10, 2017
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.