Crabtree & Crabtree Reviews 267

We've had a lovely week in the Head Gardener's House at Floors Castle. The day we arrived it was my Mother in Law's 80th Birthday (and Alan our eldest sausage dog's 11th birthday). Our whole experienc... See more

Think it’s all been said before but for two people, this little gem is a must if you are visiting the Melrose area. For a start it’s very spacious. We’ve stayed in places where the sofa is a small t... See more

The Head Gardener's Cottage at Floors Castle was a real dream. Walking into the walled garden in the evenings and morning strolls around the vast grounds of the castle made for a perfect vacation. T... See more

What a stunningly beautiful home that provides for your every need. We had a wonderfully relaxing time over Christmas, there is so much space and the kitchen is incredible. We witnessed some outstan... See more

We have used C &C for many years now and stayed in many of their properties. They never let us down, once again a very well presented outstanding barn conversion at west moneylaws, the old byre is of... See more

The team at Crabtree are so helpful. They provide an excellent service and could not try harder to ensure you have a relaxing, enjoyable holiday. I really value being able to speak to the team on the... See more

Easy process to place our booking. Full information sheets provided once full payment made - directions, timings, contact details etc. Secure sending of cottage code which we've never seen before.... See more

Crabtree & Crabtree have provided excellent seamless service, at all stages of booking, on the occasions my family have used them. Their informative emails with clear instructions have made it easy to... See more

Everything was perfect. The property is beautiful, very quiet, clean and very comfortable (the beds are big and the bedrooms too!!!!). The showers have a lot of pressure that is really great.The area... See more

Very efficient and polite staff. We had an issue regarding the property we were originally going to stay at. We had to change accommodation about 2 months before we were due to go on holiday. The love... See more

Lovely pre Xmas break in a fabulous house in a brilliant town.Super comfortable bedrooms great showers cracking kitchen cozy fire- could not si for anything else 100% fantastic stay

As the boiler had burst at the property we had booked we got 2 near each other which was a bit disappointing but worked okay, one of them was only to sleep in and the other one was amazing for our fam... See more

We had a fabulous family holiday. The accommodation and location were perfect and will never tire of the view from the lounge. We visited Bamburgh castle, Bamburgh beach (stunning), Alnwic... See more

We were impressed with the personal service of Crabtree and Crabtree. Every detail about access and leaving the property was clear and the description of the property was very accurate. All the s... See more

We have booked many cottages through Crabtree & Crabtree and every time we do, the ease of booking is evident. There are many companies claiming to look after each customer as if it as their own famil... See more

Erin @ Crabtree & crabtree was most helpful when we booked a last minute break, she dealt with our queries very promptly and efficiently, wouldn’t hesitate to use again. 5 star service. Just wish Crab... See more

Having stayed in many Crabtree properties (which have always been wonderful) this one fell short of the standards I excepted . House was not clean, property was definitely in need of an overhaul.

I stayed at Wren cottage in Bamburgh, owned by Bamburgh Castle. The lounge was covered in dog hair and the place smelt damp. I reported it, expecting it to be fixed. The cleaners came back in and rem... See more

We stayed at Little Archer in Gullane for four nights and it couldn’t have been more perfect. The apartment was extremely welcoming and very clean. It was bigger than we imagined but perfect for a cou... See more

We have booked accommodation through Crabtree and Crabtree several times now and have always found the process to be smooth and well organised. The website is easy to use with a good range of high qua... See more

I have used this company more than once and have found booking very easy and straightforward. The information about the properties is accurate and gives you all the information you require. Direction... See more

Great communication, directions & information from booking to check-out. Would definitely book with Crabtree & Crabtree again. Our stay at Rose Cottage, Bamburgh was absolutely wonderful. We couldn'... See more

Beautiful cottage. Had everything we needed and more. Lovely welcome pack which was fab and appreciated after a long drive. Close to everywhere amazing beaches. First visit to Northumberland won’t be... See more

We had a couple of hiccups during our stay this time - nothing major but the Team at Crabtree & Crabtree swung into action and all was sorted quickly and efficiently. We've used C&C many times now an... See more

The advertising of the property on the company website was excellent. It was informative, easy to navigate and showed the property off at it's best. Everything looked very professional and inviting.... See more

A great cross section of properties available. The staff are helpful & always assist with any issues or information when & as required. Another property is booked for February & hopefully many more ov... See more

after our holiday we were accused of causing damage to a kitchen cupboard door and had our security deposit withheld. The damage we were accused of causing was actually apparent on the photographs of... See more

So easy to book, friendly helpful staff when you need them. All of the properties we have stayed in have been to a high standard, I never worry about standard of the properties, they are always excell... See more

Very good communication and quick to respond to any questions. First time used Crabtree & Crabtree, will definitely use them again. Lovely choice of properties.

I found using their website clear and easy to use. There is lots of choice. The booking of the cottage was simple and I was sent emails confirming the booking and detailed information on the surroundi... See more

We have rented holiday lets with Crabtree about 14 times now. We keep on going back as the houses are good quality, well equipped and comfortable. Crabtree provide a good service and the booking pro... See more

The description of the property was exactly as the written on the website. I was kept well informed before the holiday, with an excellent description of how to access the property, a further email exp... See more

I find it very easy to browse and book (with lots of choice of quality accommodation). The customer service is always excellent, efficient and friendly. Staff we have talked to are knowledgeable. W... See more

Just had the most amazing week in The Oak, kidlandlee, Northumberland. Thank you Crabtree & Crabtree for making the booking straight forward & easy booking. I can highly recommended & will be usin... See more

First time booking with C&C. The process was really easy and the staff are lovely, polite and courteous. Communication is excellent and you’re kept informed every step of the way. Would definitely boo... See more

We went for a reputable company to book our holiday cottage as we knew that they would only have cottages decorated to the highest standard - we weren't disappointed. We had a couple of problems with... See more

I have used Crabtree and Crabtree to book various holiday cottages over the last few years or so. Always extremely helpful lovely company to deal with. Will continue to use and recommend to friends an... See more

Easy to navigate website, showing really nice properties. Stable View was exactly as described. This is the second time staying at one of your properties and we would definitely use you again. I also... See more

I couldn't find a better place to spend my summer holidays. I went with no expectations, and I found a lovely comfortable home. Superb location, high standard cleaning and great view.

The process was very easy and we were kept informed at all times with accurate information. Felt confident that if there had been any problems, which there weren't, they would have sorted them just as... See more

I have now rented more than a dozen properties from Crabtree and Crabtree and all have been consistently excellent in a range of 8/10 for the most basic to 12/10 for the most sumptuous (Pappel Farmhou... See more

It was very easy to book through Crabtree and Crabtree. Excellent communication from booking to holiday to after care. I liked being able to log in easily to my account to check details before we arri... See more

As a regular customer of Crabtree and Crabtree once again the service was excellent. The cottage was exactly as described and booking was very easy. As part of the Kailzie estate it was in a great pos... See more

We have spent many holidays in the UK since Covid and mainly in holiday lets. Crabtree & Crabtree have provided the best service we have received in comparison with four other letting agents. We had n... See more

Fabulous experience, first time booking with C&C. The team were so helpful, friendly and quick to reply to any queries. Very straightforward, no issues and will definitely book with company again... See more

Fantastic support and service throughout from Crabtree & Crabtree. They have an amazing list of properties and these are of the highest of quality. Excellent communication and value for money.... See more

Really poor customer service. Booked Lothian property through Airbnb, company placed ‘important info’ relating to building work at the bottom of listing just above EPC rating. Contacted them within... See more

Lovely holiday company with a vast array of beautiful properties. The booking fee was reasonable and the service provided was first class. Lots of contact and information to make sure our holiday was... See more

Apart from two loose floorboards in the bathroom which one protruded sufficiently to stub a toe, the property was clean and presentable. The bath towels were on the small side.

Crabtree and Crabtree have provided a fab holidaying experience. I'd left a message saying "I'm lacto-and-wheat-intolerant so thank you but no thank you" for the hospitality basket - I was there last... See more

We have booked with Crabtree and Crabtree staying in the cottages on the Milne Graden estate in Coldstream for a number of years and always get a fabulous service. They are very responsive to any que... See more

Crabtree & Crabtree continue to be our first port of call for cottages in Northumberland and the Scottish Borders. All of the many cottages we have stayed in via C & C have been first class. Booking i... See more