The fragrance oils are always top quality. I've found the Craftastik in-house scents are fantastic. I've seen some negative comments re. customer service but that has never been an issue.Any problems... See more
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Review summary
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Oils are gorgeous and strong as always. Only problem is tried everything to contact you and nobody ever gets back. Seems nearly impossible to get to talk to someone from craftasik. This problem is cou... See more
I've seen that more people are dissatisfied with this company, especially with customer service. Personally, I haven't had any problems so far and everything I've bought from them has arrived on time.... See more
I absolutely love craftastik fragrance oils that have a super strong scent throw that lasts for days in my wax melts . A few of my favourites are Baby powder Black cherry Bora board Snow An... See more
Company details
Written by the company
Home Fragrance Supplies, Candle Supplies at great prices!
Contact info
Unit 11, Swift Business Park, Creek Way, RM13 8LE, Rainham, United Kingdom
- 0203 305 6486
- info@craftastik.co.uk
- craftastik.co.uk
4.3
Excellent
6K reviews
Asks customers to review
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Hasn’t replied to negative reviews
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From placing to receiving the order…
From placing to receiving the order everything was smooth sailing. Will buy again
May 31, 2026
Every order has been so efficient and…
Every order has been so efficient and well packed. Cannot recommend this company enough.
June 2, 2026
DO NOT ORDER FROM THESE FRAUDSTERS
DO NOT ORDER FROM THESE FRAUDSTERS! YOU HAVE BEEN WARNED!
I ordered for me to collect the following days i needed the fragrances quickly, at around 15 minutes left of my 1.5 hour journey I received a message via the shop app that my order had been collected!
I finally arrived at their shop location only to find that is vacant! Tolet sign is in the window and has been used by the other companies on the small industrial estate as a free carpark. Gates are padlocked, no one trades from unit 11 Swift business park! Despite what their page states! Dont bother trying to call them either, none of the numbers associated with this 'business' actually work. Upon trying to call any of the numbers, you'll be met with a recorded message stating sorry this number is no longer in service or you have dialled an incorrect number.
If you do decide to purchase from these people use a credit card so that you can get a refund. The banks wont help you if it's your money but they will if it's theirs!
DONT GET SCAMMED AVOID THESE PEOPLE
June 19, 2026
Unprompted review
Another great delivery
Another great delivery! I’ve used these guys for a few years and even though I only order once in a while, my order is still packed with care and consideration. All the products are great, the variety and luxury of items available are excellent.
The delivery is always prompt and fully traceable, which I like.
Would definitely recommend!
June 9, 2026
Love Craftastik
Love Craftastik! Been ordering for years from this company and never had a problem. All oils are absolutely amazing and love that they have a large variety too. Quick delivery! Thank you.
June 8, 2026
Received my items
Received my items, candle pens, very quickly and with free delivery! The pens are very good quality. Would recommend this company, very happy with my purchase
June 8, 2026
Harry Potter inspired
I am loving the fragrances that I purchased. I have created a range of candles inspired by Harry Potter for an event later this year. The fragrances, although they do not mention HP have helped me create something extraordinary x
June 8, 2026
Great service
My order was sorted and sent without delay. Well packaged. Always good service.
June 8, 2026
Exactly what I was looking for ❤️
June 6, 2026
Great product Quality and great prices
Great product Quality and great prices!
I have made countless orders in the last 12months and I’ve never had an issue.
May 30, 2026
Great spray bases my customers love…
Great spray bases my customers love it.Will definitely be buying more in the future.Prompt delivery too
May 29, 2026
Products are of exellent quality
Products are of exellent quality. Customer service is outstanding. Sorts out problems very quickly. Delivery is quick.
May 27, 2026
Absolutely fabulous products and the…
Absolutely fabulous products and the most efficient service - cannot fault and my go to for all my fragrance oils
May 28, 2026
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