The fragrance oils are always top quality. I've found the Craftastik in-house scents are fantastic. I've seen some negative comments re. customer service but that has never been an issue.Any problems... See more
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Review summary
Created with AI, based on recent reviews
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Oils are gorgeous and strong as always. Only problem is tried everything to contact you and nobody ever gets back. Seems nearly impossible to get to talk to someone from craftasik. This problem is cou... See more
I've seen that more people are dissatisfied with this company, especially with customer service. Personally, I haven't had any problems so far and everything I've bought from them has arrived on time.... See more
I absolutely love craftastik fragrance oils that have a super strong scent throw that lasts for days in my wax melts . A few of my favourites are Baby powder Black cherry Bora board Snow An... See more
Company details
Written by the company
Home Fragrance Supplies, Candle Supplies at great prices!
Contact info
Unit 11, Swift Business Park, Creek Way, RM13 8LE, Rainham, United Kingdom
- 0203 305 6486
- info@craftastik.co.uk
- craftastik.co.uk
4.3
Excellent
6K reviews
Asks customers to review
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Hasn’t replied to negative reviews
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Never had a problem ordering from…
Never had a problem ordering from craftastik.
The oils are fab .
Got loads more in my basket to order once pay day comes around
April 29, 2026
Excellent service
Excellent service, speedy delivery. Oils I use in diffusers are second to none stunning scent throw!
April 28, 2026
Placed an order and it didn’t go…
Placed an order and it didn’t go through but the money came out for it, emailed them and asked for a refund and sent proof I had paid and they answered saying I never ordered then ignored me
May 3, 2026
Unprompted review
Supper fast delivery and fragrances are…
Supper fast delivery and fragrances are so strong.
April 18, 2026
Love the products and great customer…
Love the products and great customer service. Very happy
April 16, 2026
I like the ease of shopping with…
I like the ease of shopping with Craftasilk. Love the sales and the fragrance oils are great quality.
April 13, 2026
Quality products
Quality products. Loving the various scents i chose. Good time for delivery. Will purchase products in future. Thank you candle shack.
April 21, 2026
Brilliant oil super strong
Brilliant oil super strong, great customer service and quick delivery 🚚 best company to order from ever. Highly recommended
April 30, 2026
Unprompted review
Delivery was not late and the…
Delivery was not late and the containers look beautiful
April 17, 2026
Incorrect item sent (diffuser base…
Incorrect item sent (diffuser base instead of room mist base) no contact number to call have emailed with photos of order and what was received but not heard anything back yet
April 12, 2026
Speedy response to Email enquiry and…
Speedy response to Email enquiry and super fast delivery.
Great supplier, have used Craftastik for some time now.
April 19, 2026
Very good company to deal with
Very good company to deal with, fab range of supplies and quick to send.
April 17, 2026
Great service.
March 16, 2026
I absolutely love craftastik fragrance…
I absolutely love craftastik fragrance oils that have a super strong scent throw that lasts for days in my wax melts . A few of my favourites are
Baby powder
Black cherry
Bora board
Snow Angel
Clean cotton
Would 100 % recommend this company .
March 30, 2026
Had to get my legal team involved
Wax was sludgy and unusable, oils had to send back as can't use them, still awaiting a refund and customer service is rude and disrespectful I will never use this company again, phone number isn't registered with companies house. They are pathetic, and now I have my legal team involved!!!
Avoid this so called business!!!!!
Plenty others out there.
April 13, 2026
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