Craftcloud® Reviews 2,784

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 786 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product quality, noting that items are well-made, precise, and often exceed expectations. Many appreciate the competitive pricing and the wide array of material and service options available, allowing for precise customization. The delivery service is frequently highlighted for its efficiency, with many orders arriving on time or even earlier than promised. However, some customers experienced issues with delivery, including delays and problems with finding addresses. A few also reported concerns with print quality, finding some items warped or not meeting expectations. Additionally, some people mentioned unexpected tariffs and hidden fees, which increased the final cost, and a small number of customers received incomplete or incorrect orders.

What people talk about most

Product

People report positive experiences with product quality and customization. Many reviewers praise the good... See more

Quality

Reviewers mention positive feedback about quality. Many customers received sturdy, well-built products that... See more

Price

Customers consistently note positive experiences with price. Many reviewers found the pricing to be fair,... See more

Delivery service

Reviewers highlight positive aspects of delivery service. Many customers received their items on time,... See more

Service

Users describe positive interactions with service. Customers frequently praise the quick and easy... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The parts were manufactured precisely, and the finished project looks great. Turnaround time was as advertised. The material and printing cost was in line with other sites I checked, but all the o... See more

Rated 5 out of 5 stars

Everything from quoting to receipt was great. I made the rookie mistake of a couple undercut features that were a little rough. A more thorough analysis may have caught this and suggested adjustments... See more

Rated 5 out of 5 stars

It was my first time using CraftCloud and it couldn't have went easier. They have so many options to choose from so you can really dial in exactly what you want. Also the price updates in realtime so... See more

Rated 5 out of 5 stars

Craftcloud has been great. The selection of services from Additive through CNC is great and the levels of pricing dependent on US or Overseas manufacturing is awesome since we all have price points to... See more


Company details

  1. Manufacturing Service
  2. Manufacturer
  3. Molding Supplier
  4. Plastic Injection Molding Service
  5. Plastic Products Supplier
  6. Sheet Metal Contractor

About Craftcloud®

Written by the company

Logo

Craftcloud 3D Printing

Welcome to Craftcloud, your trusted partner for high-quality, cost-effective 3D printing services. At Craftcloud, we connect you with a global network of top-tier 3D printing services, ensuring you receive the best quality at the most competitive prices.

Customer focus has always been at the heart of what we do, and we pride ourselves on having the best customer experience in the market. With Craftcloud, you gain access to a user-friendly interface and the widest range of materials and finishes, all tailored to meet your specific needs. Whether you're prototyping or ready for production, we're here to streamline your journey from concept to final product.

Choose Craftcloud and experience the perfect blend of quality, affordability, and customer service in your next 3D printing project!

Get it 3D Printed

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

3K reviews

5-star
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1-star

Replied to 98% of negative reviews

Typically replies within 48 hours

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Rated 4 out of 5 stars

The process of submitting a model and…

The process of submitting a model and getting a quote is very easy and well executed in the UI. The list of options is excellent. The only piece that would make it better is if the service could also list potential import duty costs. It was shocking to find there was a 50% increase after my part had already shipped when it hit customs. This isn't CraftClouds fault, but it would make the service PERFECT if it could at least warn the user.

January 6, 2026
Rated 1 out of 5 stars

Poor quality control and poor packing

One of the dimensions was incorrect and one item arrived cracked.
I wrote the company and was ignored.

February 24, 2026
Craftcloud® logo

Reply from Craftcloud®

Dear Customer,

Thank you for your message and for sharing your experience. We are truly sorry to hear about the issues you encountered with your order.

Unfortunately, we did not receive a claim within the 14-day claim period. Despite this, we want to make things right and would like to offer you compensation for your next order. One of our customer care representatives will be in touch with you shortly to follow up on this.

In parallel, we will also reach out to the manufacturer to review the case internally and work toward a proper resolution of the issue. We will keep you updated as soon as we receive their feedback.

Once again, we sincerely apologize for any inconvenience caused and thank you for bringing this to our attention.

Best regards,
Your Craftcloud Support Team

Rated 5 out of 5 stars

Great customer support

Great customer support, fast turnaround, quality 3D printed product. All around very happy and looking forward to using Craftcloud for future projects.

February 17, 2026
Rated 3 out of 5 stars

Printing / Eletro-Plating Defect

Two of the three prints I ordered came out fine. One however has a manufacturing issue with the engraving not coming all the way out clearly. I would like to contact the manufacturer in order to hopefully improve prints in the future.

February 13, 2026
Craftcloud® logo

Reply from Craftcloud®

Dear Customer,

Thank you for your message and for sharing your experience. We are truly sorry to hear about the issue with the engraving on one of your prints.

Although we did not receive a claim within the standard 14-day period, we still want to make things right and offer you compensation for your next order. One of our customer care representatives will reach out to you promptly to address this.

Additionally, you always have the option to communicate directly with the manufacturer using the order status link you received in your order confirmation email (login with the email address you placed your order with) or in your account, which allows you to discuss the issue and any details about your order.

We sincerely apologize for any inconvenience and appreciate your feedback.

Best regards,
Your Craftcloud Support Team

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