The Curious Drinker Reviews 

This company is an expensive way to buy spirits. It sends you boxes you don't want and without warning and makes it very difficult to cancel your subscription (can only be done by phone and with a very long wait time). When I eventually got through, Meghan was polite and cancelled my subscription but I was told I needed to email to get a refund.

Excellent service, really helpful and knowledgeable Desmond Jones

Very poor customer service. My delivery got delivered after a month due to back to back mishaps. Evri rendered my delivery damaged initially; I asked to use a different courier but they used Evri again which then for the second time rendered my parcel damaged. Until, I insisted on having them use Royal mail did I finally get my parcel which at this time was 4 weeks after. In addition, they save your card details and sign you up for a subscription without your knowledge. Avoid this platform by all means.

Desmond was very helpful on the phone. Only downside is that no reminder email was sent out regarding my subscription, so I was only aware of the order being placed after the facts. But Desmond on customer service was very efficient in cancelling this particular order for me.

The lady was very good about stopping my boxes for a few months and made a good suggestion.

The drinks were great, but I hsave decided to go teetotal. Customer services were swift and efficient, thank you Megan.

Megan was very kind and helpful when I phoned up. Great customer service !

Desmond was very helpful over the phone and gave me options for my account, thank you very much!

I signed up for a free taster box, where I only had to pay delivery. The taster box arrived and all good. Next thing is me receiving an Email for a £47 bill and Curious Brewery taking money from my bank account saying I'm a member now and get monthly boxes. To cancel I had to call and wait in the queue for over half an hour, whoch they hing up on me eventually. Unbelievable und unprofessional!

Absolutely awful customer support when I went to cancel my order in June the told me the same script over and over again so I just accepted the box and cancelled my subscription online after about an hour of searching where I didn't get charged in July so I thought it was over, h boy was I wrong I have woken up this morning to a charge on my card and an email confirming my order which to my knowledge was cancelled.

Unless you know you want to have this subscription for a while and will enjoy it PLEASE STAY AWAY, the way this company operates with refunds and cancellations is dodgy and it will cost you more money to send the parcel back and this is before you get a refund.

I have emailed them about my issue and if it is not resolved then this review will stay up hopefully as a warning to all not to subscribe to this company.

Good company, so exciting getting surprises in the post and great customer service. Megan was super helpful on the phone!

I wanted to cancel my membership as the prices had increased a lot. I was offered a reduction of £10 for the next 3 deliveries.

Once speaking to a call handler, Anna, the options were clear, without undue pressure. Sorted out quickly.

My purchase arrived on time and intact.
I spoke to an agent called Anna, she was very polite and professional.

Desmond was very professional and showed empathy as to my reasons why I had to cancel my membership. He also gave me the opportunity to use my credits before cancelling my membership.

Desmond was really helpful, sorted my query quickly, and very polite.
Great service.

Megan was really helpful and friendly

Excellent variety of Rum & when the need arises so easy to talk with the team.
Had reason to speak with Megan today. Found her approachable, friendly & competent. She sorted my query out professionally & promptly.

Glad I was able to sign up originally for delivery every 3 months, as it's a lovely treat with this regularity.
Very excited with every box and always a Gin I've never heard of, with lots of great quality mixers and interesting and tasty snacks.
We love trying out new gins and have rebought several of them too.
Great products and good customer service, in my experience.