Craft Kitsune Reviews 370

TrustScore 3 out of 5

3.0

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Rated 1 out of 5 stars

The old owner was amazing, and kits were incredible. The new owner raiaed price without notification, used mass molds, then stopped deliverying product, but continues to take money from accounts signe... See more

Rated 5 out of 5 stars

Great products! Excellent customer service! Very well made molds! Super neat little "DIY complete kits" to experiment with. Fun miniatures for lots of projects! Can't wait to use everything I've recei... See more

Rated 4 out of 5 stars

The molds are cute and unique. But there is a problem with the ordering system. I placed an order but received no e-mail confirmation or shipping notice, so I figured my order didn't go through. I o... See more

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Rated 1 out of 5 stars

This company is an absolute scam. I don’t know how she’s able to keep functioning as a business. Last shipment I received was in February with CHRISTMAS themed bits… (Halloween’s came in Decembe... See more

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3.0

Average

TrustScore 3 out of 5

370 reviews

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Rated 5 out of 5 stars

Fast Customer Service and Well done product

What made it great was the quick "response" to my issue and how amazing the resin flower box was.

The box, stuffed with crinkled paper, very earth friendly considering resin isn't (I work with typical resin regularly) and the instruction pamphlet was cute but to me not so clear. I was able to figure something out and it's super cute...a little stressful for mi e bc I have a short uv nail thingy and had to use it on my couch. I need a new one, they'll turn out great! I want more!

My issue, I ordered the resin kit and before I even received it I got charged for the next box. I don't think that's fair bc I didn't know if I even wanted to continue it (plus I saw what the next box was and was not interested really) but they had not allowed me to have a profile until the resin box was shipped. So when it shipped I signed on and BOOM saw the next box was paid for. So I tried to unsubscribe and found out I had to EMAIL...which was maddening.
I was fairly nice but direct. Said that I understood that the charge had already happened but that I would prefer to be removed from future boxes bc I had not received the box and was not aware of the monthly draft date and it was not fair to customers. I had accepted the charge but they actually refunded me and canceled future charges so I don't have to go in every month to skip until the end of time.

March 9, 2023
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Rated 5 out of 5 stars

The only subscription

Craftkitsune is the only subscription I have because the customer service is great, the products are awesome, and a fun, and friendly community is built because of the owner’s positivity and feedback and because she listens and cares for her customers.

February 6, 2023
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Rated 5 out of 5 stars

Beginners, vets, there's something for everyone

I really like Craft Kitsune - their items ship quickly, their kits are GREAT for beginners, and they're very kind when you ask a question. The molds are fantastic, their ideas are great and original too. As far as crafting sites go, very few stack up to Craft Kitsune for me. Definitely a repeat customer, and I plan to keep it that way!

January 17, 2023
Rated 5 out of 5 stars

I really enjoy the variety of crafts…

I really enjoy the variety of crafts that come monthly. Each one is unique but also on trend for the current crafting craze such as the felting kit and the resin koi kit. All of the kits I have received (14) have been excellent with a decent amount of supplies. My youngest child and I like to build the "creepy" or Halloween themed ones the most, they say the eye ball was their favourite. Mine will likely be the suncatcher if I ever get around to finishing one!

January 17, 2023
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Rated 5 out of 5 stars

Wonderful Service!

Due too issues with USPS I was unable to receive any of the kits, BUT the customer service is top notch and my issues were taken care of withing hours. I would give 10 stars if I could!

July 21, 2022

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