Craig & Rose Reviews 

1,447
•
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 304 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently describe the exceptional quality of the available paints, noting the fantastic coverage, beautiful color shades, and overall remarkable ease of application during their household DIY projects. Additionally, local people appreciate the prompt delivery services, helpful customer support, and sturdy packaging experienced when ordering supplies online. Some reviewers were not happy with severe delivery delays, tracking issues, or occasional instances where packages were sent to incorrect locations. A few consumers also mentioned that certain specialty finishes required multiple coats, thorough stirring, and additional effort to apply correctly on surfaces.

What people talk about most

Product

Users describe positive interactions with product, highlighting the vast range of colours, sturdy packaging,... See more

Quality

Customers consistently note positive experiences with quality, praising the excellent pigment density,... See more

Delivery service

People report positive experiences with delivery service, highlighting fast shipping times and secure... See more

Order

Customers had ambiguous experiences with order, noting that while online purchasing, sample delivery, and... See more

Service

Clients share satisfaction on service, frequently praising quick delivery and well-protected orders.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent, warm, helpful service There was a problem with the paint order and Craig & Rose were immediately responsive and rectified the problem very quickly - sending me the correct tint. All paints... See more

Company replied

Rated 5 out of 5 stars

I have used Craig & Rose paint once before and found the quality to be excellent. I ordered a couple of sample pots initially, and having decided on the preferred colour ordered the paint. Ordering... See more

Company replied

Rated 5 out of 5 stars

Just so simple to order, lots of tutorials for the special effect products. Products look good. Can’t comment on price as nothing too compare it too, as they are the only Uk manufacture of metallic... See more

Rated 5 out of 5 stars

I have used Craig & Rose paints for approx. 10 years, they are my preferred option, quality paint and brushes, and good customer service. Today I received a surprise VIP package. Thank you so much Cra... See more

Company replied


Company details

  1. Paint Manufacturer

About Craig & Rose

Written by the company

 Shop PaintOur ColoursSpecial Effect PaintsColour PatchBe Inspired

Craig & Rose has been creating premium paint in the UK since 1829 with a passion for empowering creativity and inspiring homes that reflect you.

Today, we combine our heritage with current trend expertise to offer a variety of ranges for modern homes. Our 1829 Collection offers exquisite colours and high quality finishes and our renowned Artisan range includes outstanding decorative effects such as Concrete, Rust and Copper.

All our paints are crafted to guarantee the quality and performance our customers expect from us.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

1K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 75% of negative reviews

Typically replies within 24 hours

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4.4

All reviews

(1,447)

284 reviews in the last 12 months

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Rated 2 out of 5 stars

Quite a few issues.


As we could not get any from the shop that normally has it we had to go direct to Craig and Rose.
The delivery was ok ish but for some reason when it arrived it said on the tin that it was mixed to order and could not be returned.
I did my usual prep, ie thorough
stir with a stirrer , as we had with the previous tins
We noticed that the paint was a lot darker than the previous tins and therefore had to repaint some panels that had already been finished. 8 in total.
This made the painting take a lot longer and obviously used a lot more paint. Also , egg shell was very patchy, 3 coatings and still patchy. Not a happy bunny.

October 5, 2026
Rated 5 out of 5 stars

I have been using Craig and Rose paint…

I have been using Craig and Rose paint for 19 years. It's lovely to use and all other paints seem to need several coats and don't spread as well. This is very good quality and I prefer it to every else I've tried. I painted all my old house with it and now having moved am starting to decorate with it again. Living in old houses this seems a more natural breathable paint too and doesn't smell of chemicals.

October 5, 2026
Rated 4 out of 5 stars

Beautiful paint, a joy to use

This paint is a joy to use - it's so satisfying to paint a room with it. The colour is gorgeous, and it covered our tester swatches so well, even a very dark green one! The only downside, within a few days it had a very visible scratch, so it doesn't seem to be mega durable.

September 25, 2026

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