Crawley Gas Engineer 

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Rated 5 out of 5 stars

Andrew removed a gas fire in our living room. Beforehand he examined options surrounding where we could cap off the gas . He did not rush the job and took his time to carefully do this job with mini... See more

Rated 5 out of 5 stars

Answered quote request very quickly. Reasonable price and advised when half an hour away, which makes AM/PM time slots much more convenient. On time and clean service. Friendly guy and seemed very kno... See more

Rated 5 out of 5 stars

Found Crawley Gas engineer on Google, read all the reviews. And yes, all reviews read and yes I can confirm he does do a excellent job, which was done to a professional standard. I asked Andrew a... See more

Rated 4 out of 5 stars

Andrew was very friendly and knowledable. He set up my Nest Thermostat with no issues. He also serviced my boiler and carried out a gas safety check. Would definitely use again.

Company details

  1. Gas Installation Service

Information provided by various external sources

Hi my name is Andrew and I am a gas engineer with over 20 years experience in the trade delivering excellent gas services. Boiler Installation, Service & Repair


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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Andrew was a true professional who took…

Andrew was a true professional who took pride in his work to give us the best possible service. He even took time to source the exact facial tiles on the front of the property as he changed the gas pipe on the front of the property.

June 25, 2018
Unprompted review
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Reply from Crawley Gas Engineer

Thank you for your kind review, I’m glad you guys are happy with your new boiler, I’ll see you in a years time for your free boiler service.

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Rated 5 out of 5 stars

Excellent service really friendly will…

Excellent service really friendly will definately recomend & will use again.
Good price as well

June 18, 2018
Unprompted review
Crawley Gas Engineer logo

Reply from Crawley Gas Engineer

Glad I could help connecting your new oven, if you every need any further assistance with your gas appliances I’m happy to help.

Rated 5 out of 5 stars

NEST thermostat installation

Very experienced and did a fantastic job. I would not hesitate to call Crawley Gas Engineers in the future. Great find..

May 23, 2018
Unprompted review
Crawley Gas Engineer logo

Reply from Crawley Gas Engineer

Thank you for you kind review, I’m glad you like your new nest, if you ever need help with your boiler or heating system, I’m here to help

Rated 5 out of 5 stars

Troubleshoot and fix Nest Install

Andrew came out after his normal working day to troubleshoot my Nest Thermostat which had been left non functional following a Kitchen Install.

He quickly fixed the issue. I would have no hesitation about reconmmending him.

May 14, 2018
Unprompted review
Crawley Gas Engineer logo

Reply from Crawley Gas Engineer

Thank you for your review, if you ever need me again for further nest products, like the new hello doorbell or is cameras, I’m happy to help.

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Rated 5 out of 5 stars

Excellent

Excellent work, very professional, clean, tidy, friendly and punctual

May 2, 2018
Unprompted review
Crawley Gas Engineer logo

Reply from Crawley Gas Engineer

Thank you for your kind review.

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Rated 2 out of 5 stars

He did not discharge the service which he included in the offer.

Andy did not do the boiler servicing which was included in the offer when we engaged him for his service to supply and install a boiler. When approached at the time, he kept making excuses and we never got the service despite chasing several times. Disappointing.

Edit 25/12/21. The response below stating the service was offered is not accurate. Refer to your email records. One of your responses is below and nothing happened after a series of excuses. At first you agreed to come, the you stated you had forgotten you were on, then you were unwell, Then no response after that!

‘So sorry, I've been ill the last couple of days, can I make it tomorrow as I'm not recovered fully yet, I have no energy and feel very weak still, hopefully tomorrow I'll be ok.

So could we please reschedule again to tomorrow, sorry to mess you around.

thanks

Andrew xxxxxx
0xxxxxxx
CrawleyGasEngineer.co.uk’

April 16, 2018
Unprompted review
Crawley Gas Engineer logo

Reply from Crawley Gas Engineer

Hello Brian, We are sorry to hear this, if you are referring to a free boiler service promotion with every new boiler that we had some years back, I'm sorry to say that is no longer running, we fitted your boiler nearly 4 years back (08-04-2018) You were offered the free boiler service with a new boiler at year 1, our records show that we did this, but we are happy to look into this further for you, please keep in mind that this offer was only available for the first year's service, the 2yr, 3rd & now the upcoming 4th service are charged at full price. Please email info@crawleygasengineer.co.uk with your details, we will try to please you. Thank you.

Our records show no communication with you in 2021. Please provide evidence of a booking.

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Rated 5 out of 5 stars

Very professional service

Very professional service. I had a radiator moved so a simple job. They were quick to come and quote and were flexible with our requirements. Quotes came through in a professional manor and the work completed with no fuss and mess. Even when I had a call to collect my son from nursery they were happy to wait in the van whilst I did this. I would happily recommend their services to everyone.

March 28, 2018
Unprompted review
Rated 5 out of 5 stars

Competent, experienced and friendly heating engineer who knows his heating engineer skill set thoroughly'.

I have used Andrew twice recently and have two positive reviews:
(1) Many thanks to Andrew for his wonderful assistance; he was patient, tidy, really helpful and highly professional throughout the job. I feared it was going to be a lot more difficult than it turned out to be. After extensive testing, which Andrew undertook in a patient manner in cramped spaces the pressure issue was traced to an area under the concrete floor. I shall have no hesitation in requesting Andrew in the future, his technical knowledge was outstanding and we were very lucky to locate him as he put right previous work carried out by less competent qualified gas engineers.
(2) Andrew attended on time, was through and tested the gas fire extensively. He took more trouble than previous heating engineers, checked outside flues and took numerous measurements. The engineer was tidy and left the site clean. I would recommend Andrew to anyone who wants a competent, experienced and friendly heating engineer, he knows his heating engineer skill set thoroughly'.

March 27, 2018
Unprompted review
Rated 5 out of 5 stars

Great service

Great service. Turned up on time and offered great extra advice. Would deff recomend and use again.

March 19, 2018
Unprompted review
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Rated 5 out of 5 stars

Excellent Nest installation service

Excellent Nest installation - not a straightforward job but managed to get it all working perfectly, explaining how the system works and setting it all up ready to go. Would not hesitate to recommend for Next installations.

March 19, 2018
Unprompted review

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