Excellent service. Ordered on Bank Holiday Monday and it was delivered on Wednesday. I assembled the bike (seta model) and am impressed with the quality. For the cost it far exceeded what I expected.... See more
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I have had my crazybird jumper for…
I have had my crazybird jumper for about a year now and think its a great bike very sturdy solid and just all round good fun to ride powerfull seamless hill climbing.i have only ever had 1 problem which was caused by me mistakenly changing lock out password on display.i got in touch with lola crom crazybird services and could not fault the service she provided.very patient and understanding and above all extremely helpfull.great service great bike only wish i had bought it at the reduced price it is now.i have seen the price drop by 400 pound which is a steal for such a bike.davey.
Bought 2 crazybird cu7 ebikes great…
Bought 2 crazybird cu7 ebikes great bikes had them seen last June only had one issue the throttle on one of them has started to stick, got in touch with customers service and a couple of emails had a new throttle come in the post great after sales service
Great bike
Great bike, great customer service very responsive, any problems they sort it for you. Highly recommended
Had the bike a week now I didn’t want…
Had the bike a week now I didn’t want to write a review before using the bike but im very impressed, it has been very easy to set up, brilliant to ride and brilliant customer service from Lola I’m very impressed with it so far. I would highly recommend
The jumper high step is a great looking…
The jumper high step is a great looking bike. It is a bit heavy to get started but once moving you dont notice with the motor assist. Arrived well packed in good condition apart from a couple of pressure marks on the saddle which are slowly fading. Needs an 18mm spanner to remove the rear wheel which it doesnt come with. Brakes are set up euro style and you have to swap the hydraulic lines over yourself if you want uk style brakes with front on the right.
Arrived on date told was well boxed…
Arrived on date told was well boxed didn't take long to put together.just done first ten miles .no problems with ride brilliant bit of kit.one slight niggle getting battery out second lock doesn't release very easily luckily can charge on bike
Great solid bikes with battery assist.
Ordered a pair of folding CU7 bikes to take away in our motorhome. Ordered 1 black and 1 white but sadly 2 black bikes arrived!! Contacted customer services and Lola was quick in responding and resolving getting one bike collected and the 2nd, white bike, dispatched.
Great packaging, easy to put together and bikes seem well constructed and solid looking welding.
Been on 2 trial rides and seem solid on the road and paths with great assistance from the battery, using level 2 +3, and then 5 which is great.
Looking forward to taking these away on our next trip so we can go exploring.
Bought a new crazybird jumper ebike
Bought a new crazybird jumper ebike, bike is great, customer service has been brilliant and responsive with a couple issues I've had
Really impressed with our purchase
If you are thinking of buying a CrazyBird, I will share my thoughts. We purchase 2 bikes as we wanted to get out and ride but not have a heatattack going up the steep hills ! The boxes arrived, and I have to say the packaging was awesome, we found the final assembly of bikes easy, took about 30mins each ( We bought 2 bikes, Jumpers ).
The bike build and finish is to a high standard, they look great.
These are my first Ebike experience so first ride up the road and back was an experience. The bikes are heavy, I think jumper maybe the wrong name, without the motor assistance turned on they remind me of a Volvo i used to drive. But with motor assist they become a joy to ride.
Having now done 100kms+ I understand the bike, and always ride on assist 1, only once up a very steep hill did i have to switch to assist 2, then 3. The bikes are extemely comfortable due to the fat tyres.
We did have a scuff on the saddle, this was replaced and customer service has been impressive.
Really enjoying riding again, on level 1 ( lowest assist level ) your heart rate increases but without going crazy, ideal for me as i hit my latter years.
The Crazybird YU8 is perfect blend of form and function.
The Crazybird YU8 is perfect blend of form and function.
The ebike looks fantastic and by Yee Gods does it pack a powerful punch.
The Crazybike customer service is blend courtesy and respect. That for me is the epitome of a 5 star service.
Amazing bike
This bike is amazing value for money
Team have been amazing with any problems with came across and communicated in good time with answer too!
Not been rode yet as weather hasn't been great but will happily do another review once my partner has rode
Crazybird Jumper
I recently bought the Jumper. Got the rack and mudguards too which are quality. Amazing bike. I do a lot of beach fishing, this makes easy work of the soft sand. Incredibly powerful. Lasts all day too, plenty in the battery. Service has been spot on plus, plenty of you tube videos for guidance with anything. Very impressed.
Crazybird Jumper e bike
I purchased the crazybird jumper in green for my husband and wow we are so impressed the tyres are brilliant and really chunky the colour of the frame is a really nice green and really strong chunky frame unlike others we've seen it looks like a really strong bike and looks like it will last a long time we did have an issue with a missing throttle but after speaking to lola this was resolved within hours of initial contact and we will receive the throttle within a week but to be honest even without the throttle my husband says it goes fast enough without it so not to much of an issue he took the bike out yesterday and turned heads everywhere he went excellent customer service I highly recommend this company and this bike to anyone you wont be disappointed
***AVOID***
***AVOID***.
I dislike leaving negative reviews , but please be extremely cautious with this company. Bikes arrived damaged , bearing fail after 4 months .
There is no warranty as they make you pay.
You chase up your parts and our fobbed off by customer service for a further 6 months and then it says parcel delivered but is not!!!
You never see the parts , It’s all very weird on WhatsApp speaking to a technician who fights tooth and nail your bike is fine on the video you had to send him, But if you pay the will send the parts
Great bikes
Great bikes, delivered when said.
Back up from Lola was excellent.
Really impressed.
Excellent service
Customer service are amazing cannot fault whatsoever. Very quick responding and sorted my issues out straight away. Love the bike looks great rides great and a bargain for the price. Definitely recommend.
Great value for money and excellent communications.
I recently purchased the Crazy Bird Jumper e-bike and I can honestly say it has been one of the best buying experiences I’ve had in the e-bike market.
First, the bike itself is fantastic. The build quality is excellent, everything feels solid and well-engineered, and it performs exactly as advertised. For the price, the value for money is outstanding. Having bought several e-bikes from different companies over the past few years, I feel confident saying that the Crazy Bird Jumper offers a level of quality and performance that competes with bikes costing significantly more.
What really sets this company apart, however, is their customer service and communication. From the moment I placed the order, their team kept me regularly updated about the delivery timeline with proactive messages and clear, accurate information. Every update was exactly in line with what actually happened, which gave me a lot of confidence in their integrity and professionalism.
A special mention goes to Lola from the support team, who was incredibly helpful throughout the process. She was polite, responsive, and quick to assist whenever I had a question. It’s rare to find support staff who combine efficiency with genuine friendliness, and she really made the whole experience smooth and reassuring.
I’ve ordered several e-bikes from various companies over the last few years, and I can honestly say that this team sets the standard for how things should be done. Excellent product, exceptional communication, and truly first-class customer service.
Highly recommended.
I had to cancel a part and order…
I had to cancel a part and order another. The customer service by Lola was exceptional. The bike is top quality, and I will not go anywhere else to buy my bikes!!
Masterpiece ;)
Very nice quality bikecycle, i'm very satisfied didn't expect for that price.
Awsome ;)
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