Crazy Price Beds Reviews 7,652

TrustScore 3.5 out of 5

3.3

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See what reviewers are saying

Rated 5 out of 5 stars

Absolutely love the bed, well packaged and was kept informed about the delivery every step of the way. It stated up to 5 days for delivery; however it was here within 2 days. I had an issue with the... See more

Rated 1 out of 5 stars

Shocking customer service, no confirmation sent after purchase. Bed still not delivered 20 days after order despite 7-10 days being advertised. Had to chase for any kind of information. Couldn’t tell... See more

Rated 5 out of 5 stars

Really happy with my purchase , the bed is beautiful and very good quality , it wasn't too hard to put together and I was kept well informed about the delivery process . My daughter loves her new bed... See more

Rated 1 out of 5 stars

I placed an order on Saturday, October 18th, which was supposed to be delivered within 5–7 days. However, it’s now well past that timeframe, and I still haven’t received my order. I also received an... See more

Company details

  1. Bed Shop
  2. Bedroom Furniture Store

Written by the company

Crazy Price Beds Website Officially Relaunched In July 2023 and is now under new ownership. We encourage our customers to Sleep Well & Spend Less at Crazy Price Beds. You can shop a wide variety of quality bed frames and styles in a growing range of colours and styles, all at an affordable price. Choose a quality mattress to add to your new bed frame and choose from memory foam or a luxe pocket sprung, as well as our pillow and duvet options to give your bedroom a new lease of life, always at a bargain price. You save money every time you shop at Crazy Price Beds. What's more, you can spread the payments with one of our buy now, pay later options available via Clear Pay and PayPal.

Crazy Price Beds

Written by the company

Sleep Well, Spend Less!
At Crazypricebeds, our motto is simple. The best range of Beds, amazingly low prices, and great service. We offer the best range of Beds in the UK, full of cool and innovative designs, all at crazy low, genuine prices. Our delivery is FREE to UK mainland. Order your bed and mattress today and get it delivered in 5-7 working days. We sell thousands of beds every week for thousands of happy customers. We are one of the few furniture retailers to use Clearpay as well as PayPal Pay in 3. Visit crazypricebeds.com today!
Free Delivery!
Our delivery is FREE to UK mainland. Order your bed and mattress today and get it delivered in 5-7 working days.

Sleep Well, Spend Less!

Huge Stocks with Free UK Nationwide Delivery!

Huge Stocks with Free UK Nationwide Delivery!
Huge range of Beds, in stock at our UK based warehouse ready to ship! FREE Delivery to UK mainland within 5-7 days. Genuine low prices as we buy direct from the manufacturer to save you money.

Contact info

3.3

Average

TrustScore 3.5 out of 5

8K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 20% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Love the kids bed we ordered delivery…

Love the kids bed we ordered delivery was spot on. Great product for the price we paid. 100% happy.

May 27, 2024
Crazy Price Beds logo

Reply from Crazy Price Beds

Hello
Thank you so much for taking the time to leave us a wonderful 5-star review.
I'm delighted to hear how happy you are with your order and the price you paid. Have a brilliant rest of the day
Please let me know if there is anything else I can help you with.
Kind regards
Danielle | Customer Experience Team | Crazy Price Beds

Rated 1 out of 5 stars

Where is our item ???

Where is our item ???
Thi’s scam website taken our money and lie about delivered my order and been waiting for long time without any answer and taken out money and just to let you guys know they don’t have any customers service and once they take your money you never get it back.
Your website will be reported to all government agencies if we don’t get our order and if you lie a comment to this then I will add more into it so don’t try been clever,
Your website will be exposed and will go under investigation if you keep ignoring us

June 6, 2024
Unprompted review
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Reply from Crazy Price Beds

Hello
I'm sincerely sorry to hear about the experience your having, In order to assist you further please can you provide your order details so i can locate the order.
I look forward to assisting you further
Kind regards
Danielle | Customer Experience Team | Crazy Price Beds

Rated 1 out of 5 stars

If I get reply with lies then I will…

Writing this part only to your reply,
You can keep trying to trick people and write back your junk reply but this will be published to whole world so not sure how can you not find my details when I already provided you here with my reference number of my purchase??

If I get reply with lies then I will add more into this with your reply
Alert 🚨
This is scam website
Do not trust
The 5 reviews are given by the own people,
After they receive your money then they keep messing you around and they keep telling you your order delivered which they never do.
I will expose your website and will report to all agency as trading standards and consumer right if we don’t get our money back

June 6, 2024
Unprompted review
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Reply from Crazy Price Beds

Hello
Unfortunately, i am unable to locate your order with the information provided, i have requested more information so I can assist you further.
I look forward to assisting you further
Kind regards
Danielle | Customer Experience Team | Crazy Price Beds

Rated 1 out of 5 stars

Stay away from this dodgy website,

This part just to your nonsense reply
First of all the this is part of concern as this been purchased from us
And second is your customer service been messing around my family and not doing anything so I don’t understand how you saying that you wanna help after scamming us and not doing anything about after many emails been send of to your customers service???

Stay away from this dodgy website,

And if I see your junk reply and lie about things then again I will add more into this page
My family order a bed and they give her hell a problem and they never deliver the bed and she been told the order completed and after long process they still haven’t give her money back,
And they don’t have customers service contact number so once you pay you don’t get anything back.
If my family don’t get her refund and apology for all this hassle she been through then I Will report this website and also ask all my relatives to write more reviews and will expose your company to all my social media
Don’t try to scam my family

June 6, 2024
Unprompted review
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Reply from Crazy Price Beds

Hello
Unfortunately due to you not being the person who placed the order I am unable to discuss this matter with you however I would be happy to assist your family member and resolve any issue they may have personally.
Kind regards
Danielle | Customer Experience Team | Crazy Price Beds

Rated 1 out of 5 stars

I haven't received my order

I haven't received my order. I emailed customer service about the problem got an email back saying it can take 10-14 days for delivery. It has been 14 days. They said they would contact me back after speaking to courier service but no response yet. My daughter is sleeping on a mattress on the floor as bed hasn't come. So messaged on Instagram for a refund to get another bed but no response. No tel.no. for customer service just email. Very very disappointed

May 31, 2024
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Reply from Crazy Price Beds

Hello Sam
I believe I have been assisting you via email and will continue to do so until this is resolved.
I am very sorry for the experience you've had and hope to have this resolved quickly for you.
Please accept my apologies for any inconvenience this may have caused
Kind regards
Danielle | Customer Experience Team | Crazy Price Beds

Rated 5 out of 5 stars

Great

Lovely bed and fairly quick delivery. Overall very happy.

May 31, 2024
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Reply from Crazy Price Beds

Hello Kat
Thank you for your brilliant review.
I'm thrilled to hear how pleased you are with the service received.
Please let me know if there is anything else i can help you with.
Kind regards
Danielle | Customer Experience Team | Crazy Price Beds

Rated 1 out of 5 stars

Poor service and after care

Awful Customer experience with this company and their delivery service. Never got an order confirmation, dispatch notification, or a delivery ETA until 1hr before it was thrown up my driveway. The delivery man told me he was missing a box and then drove away. I can not give a review on the quality of the bed as I haven't received all the boxes.
The company has no phone number, and have not replied to my previous 4 emails regarding an urgent need for this part and an eta on delivery. No answer and the delivery company XDP are also non-contactable.
This company seemingly are not interested in resolving or helping, it has been 15 days since they took the money out of my bank and I still have not received the goods. I do not like posting negative reviews but hope this gets picked up and I get a reply as I genuinely feel I am now being ignored via emails.

June 7, 2024
Unprompted review
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Reply from Crazy Price Beds

Hello Matthew
I'm sincerely sorry to hear about your experience, i have requested more information so we can locate your order and assist you further.
Please accept my apologies for any inconvenience this may have caused
Kind regards
Danielle | Customer Experience Team | Crazy Price Beds

Rated 5 out of 5 stars

I'm really happy about the product 😌

I'm really happy about the product, delivery and the communication about the delivery.

May 28, 2024
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Reply from Crazy Price Beds

Hello
Thank you for your lovely review I'm delighted to hear your comments on your overall shopping experience.
Please let me know if there is anything else i can help you with.
Kind regards
Danielle | Customer Experience Team | Crazy Price Beds

Rated 1 out of 5 stars

Worst company iv uses

Ordered my daughter a bed it said it would be delivered which it never came I emailed the company the day after it claimed to be delivered were they sent me a email with a photo attached of some random person and house telling me my bed had been delivered I replied to the email with proof that the house they delivered it to was not mine to have my emails completed ignored they use a 1 start rated delivery company with nothing but bad reviews and are avoiding all my emails so they don't have to refund me meanwhile my 3 year old doesn't have her new bed and iv lost 269 which I have had no other option but to ring the bank over this matter to dispute the payment along with all the proof it wasn't my address don't know how long I could be waiting for the money to be returned to order My daughter a bed from else we're after all this I don't trust the company one bit

June 6, 2024
Unprompted review
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Reply from Crazy Price Beds

Hello
Thank you for bringing this to my attention, i can see my colleague Hannah replied to your email and all further emails were received out of office hours so we have not been able to respond but will do so accordingly.
I look forward to assisting you further
Kind regards
Danielle | Customer Experience Team | Crazy Price Beds

Rated 1 out of 5 stars

Do not trust this company

They are a scammer Do not trust this website they took money of my account and I never received the bed it’s been more than two weeks and don’t buy anything from them I bought the bed from them more than 2weeks them still haven’t received my bed yet I had to deal with them and the delivery company for more than two weeks still haven’t received it, never had a experience like this with any online website before all I want to say is (Do Not Buy ) anything from them .
About your lie reply Firstly, I have NOT received the item I ordered more than 2 weeks ago and I have prove that the items have not been received.
Secondly, you never texted or called me or discussed the time and agreed date for delivery.
This is not acceptable, and this is the first time I have experienced something outrageous like this.
All I’m
Saying is don’t trust them .its bee

May 28, 2024
Unprompted review
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Reply from Crazy Price Beds

Hello Sahar
I can have looked into the order with the tracking reference you have provided and i can see that you order has been delivered and within out advertised time frame 5-7 working days, your order was delivered on the 6th working day.
Kind regards
Danielle | Customer Experience Team | Crazy Price Beds

Rated 5 out of 5 stars

Amazing bed,

Amazing bed,
Very well made kids love the bed

May 25, 2024
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Reply from Crazy Price Beds

Hi, Thank you for taking the time to leave us a great 5* review.
We are thrilled to hear you and your children love their bed.
Please let us know if there is anything else we can help you with.
Kind regards
Hannah
Customer Experience Team | Crazy Price Beds
Email: info@crazypricebeds.com Web: www.crazypricebeds.com

Rated 5 out of 5 stars

Great experience

Great experience with them but not a fan of the delivery service they use XDP.
Had issues with delivery and only crazypricebeds replied.

May 10, 2024
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Reply from Crazy Price Beds

Hi Dawn, Thank you for taking the time to leave us a great 5* review.
We are sorry to hear of your delivery issues, we have passed your feedback over to xdp,
Please let us know if there is anything else we can help you with?
Kind regards
Hannah
Customer Experience Team | Crazy Price Beds   
Email: info@crazypricebeds.com  Web: www.crazypricebeds.com

Rated 5 out of 5 stars
Crazy Price Beds logo

Reply from Crazy Price Beds


Hi Anett,
Thank you for taking the time to leave us a great 5-star review. We are thrilled that you are happy with your order and we hope you will come back to shop with us again. Please let us know if there is anything else we can help you with.

Kind regards,
Hannah
Customer Experience Team | Crazy Price Beds
Email: info@crazypricebeds.com
Web: www.crazypricebeds.com

Rated 2 out of 5 stars

Bed is nice style but not the best…

Bed is nice style but not the best quality at all
Not easy to fit in do not buy 12” mattress cuz expensive and not worth it , mattress protector was little damage on it.

May 23, 2024
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Reply from Crazy Price Beds

Hi,
I am very sorry to hear of the issues you have faced, we would be more that happy to discuss these issues with you.
Please contact us at info@crazypricebeds.com.
Please allow me to apologise for any inconvenience this may have caused you.
We look forward to hearing from you.
Kind regards
Hannah
Customer Experience Team | Crazy Price Beds   
Email: info@crazypricebeds.com  Web: www.crazypricebeds.com

Rated 1 out of 5 stars

The delivery driver had signed for the…

The delivery driver had signed for the bed himself and left the expensive bed on the front door step as no one was at the property to sign for it or at the property to receive it

May 21, 2024
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Reply from Crazy Price Beds

Hello,

I am very sorry to hear this. I have forwarded your feedback to XDP because this is not how we expect our customers to receive their orders.

Kind regards,
Hannah
Customer Experience Team | Crazy Price Beds
Email: info@crazypricebeds.com | Web: www.crazypricebeds.com

Rated 5 out of 5 stars

Ottoman bed and mattress

Bed arrived earlier that expected. Everything was there, easy to assemble, would recommend! Very pleased with the quality and the medium firm mattress is very comfortable.

May 22, 2024
Unprompted review
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Reply from Crazy Price Beds

Hey Joanne,

A big thank you for leaving us an awesome 5-star review! We're absolutely thrilled to hear that you found the assembly process easy and that you'd be happy to recommend us. If there's anything else we can do for you in the future, just let us know.

Take care,
Hannah
Customer Experience Team
Crazy Price Beds
Email: info@crazypricebeds.com
Web: www.crazypricebeds.com

Rated 4 out of 5 stars

Very reliable and friendly they…

Very reliable and friendly they rearranged my delivery as I was in labour the time it was ment to come very easy to order and very efficient would recommend these guys they are friendly polite and have very good customer service

May 19, 2024
Crazy Price Beds logo

Reply from Crazy Price Beds

Hi Sarah,

Thank you for taking the time to leave us a great 4-star review. We were more than happy to help you. Thanks for offering to recommend us. Please let us know if there's anything else we can help you with in the future.

Kind regards,
Hannah
Customer Experience Team | Crazy Price Beds
Email: info@crazypricebeds.com
Web: www.crazypricebeds.com

Rated 1 out of 5 stars

Brought a triple bunk bed

Brought a triple bunk bed for my children got a delivery date and time so got rid of the old bet to put the new bed up and not even half of it was there! Couldn't even make a single bed out for what was in the box , no number to call to talk to someone about this.

Edit .... contacted back quickly and resolved the issue effectively, will definitely be using again in the future

May 30, 2024
Unprompted review
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Reply from Crazy Price Beds

Hi Amber,
I am very sorry to hear this, I can see your order has been split by xdp between the collection depot and delivery depot, We do advise on our website that this can sometimes happen.
Please be assured your remaining delivery will be with you within 48 hours,
Please let us know if there is anything else we can help you with?
Kind regards
Hannah
Customer Experience Team | Crazy Price Beds   
Email: info@crazypricebeds.com  Web: www.crazypricebeds.com

Rated 2 out of 5 stars

I bought the bed and the read the bad reviews…

I bought the bed and then read the bad reviews. I asked for a refund but they refused until delivery was refused. No number to call fir CPB and no number for delivery company XDP. The order would not have been delivered if I hadn't put in a claim to my bank for a refund. Delivery promised numerous times but it never happened. It took around 3 weeks for delivery. Now I have the bed it is great except the gas lift mechanism doesn't work so not the ottoman bed I want and had hoped for. I have emailed CPB for extra parts. Let's see what happens! I would not recommend this company.

May 3, 2024
Unprompted review
Crazy Price Beds logo

Reply from Crazy Price Beds

Hi Caroline,
I am very sorry to hear this, I can confirm I have raised the replacement for you this morning.
Once your replacement is with xdp, they will contact you with all your delivery information.
Once again, please allow me to apologise for any inconvenience this may have caused you.
Please let us know if there is anything else we can help you with?
Kind regards
Hannah
Customer Experience Team | Crazy Price Beds   
Email: info@crazypricebeds.com  Web: www.crazypricebeds.com

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