While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details


Contact info

3.1

Average

TrustScore 3 out of 5

9 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

What an amazing clip!

What an amazing clip! I bought the original clip and asked my husband to do it. I was shocked to see how beautiful my hair is with layers. No need to go salon anymore! Heehee save money! 💖

June 17, 2025
Unprompted review
Advertisement
Rated 1 out of 5 stars

Never received my product

Ordered their clip and scissors. Never got the package. Tried contacting them several times — no response whatsoever. Very disappointed given the advertisement.

February 6, 2025
Unprompted review
Rated 1 out of 5 stars

Never got the product, didn't reply to my e-mails, now challenging dispute with my credit card company - say they are right to keep my money

May 27 - I take the time to buy the product online.

After one month and ten days I still have not received it.

I contact them and request that my order be cancelled and I be refunded.

I get a reply asking me to confirm shipping address. Even though I had requested refund. No offer of money off for my distress and inconvenience. Not even offer of taking delivery fee off.

I end up requesting a refund.

I wait for a response and never get one.

After TWO MONTHS I contact them asking for a refund again. I inform them that if I do not get one I will raise it as a dispute with my bank.

A week later I was given no choice but to raise it as a dispute, which was very inconvenient and took hours off of my Saturday.

August 20, nearly three months later - I receive a message from my bank saying they are challenging my dispute.

Do they think they have the right to keep customer's money even if they never received what they paid for? And then don't respond to their e-mails?

August 20, 2024
Unprompted review
Advertisement
Rated 5 out of 5 stars

I loved the way my hair looks!!

I loved the way my hair looks!!! and it was so easy! In fact...I bought one for my sister as a thank you for sewing me, my family and her community face mask! and I bought one for my daughter, just to make her happy during Isolation time. I will never go to a salon again, either! no need. Thanks

May 8, 2020
Unprompted review
Rated 1 out of 5 stars

TERRIBLE!!

TERRIBLE!!! I have been trying for 3 days to contact them with no reply. I even tried calling the phone number ... the phone just rang with no message or opportunity for me to leave a message. I keep receiving reminders to rate their product so thought I might as well.

May 7, 2020
Unprompted review
Rated 5 out of 5 stars

first time user

I was really excited when I received my Creaclips. I didn’t realize how easy it would be to cut my own hair, especially knowing I don’t have to visit a hair salon again. I was very impressed and happy after my first hair cut using the Creaclips. I wish I had Known about them sooner.
Thank you for this great product! 😊♥️
Leticia

May 7, 2020
Unprompted review
Rated 5 out of 5 stars

I can't believe I cut my own hair!

I bought the original Creaclip set. The shipping was quick. I cut my bangs with the straight clip and it worked great. I used the curve clip to do the 3 layer cut and it was amazing! I can't believe I was able to cut my own hair with these clips! I watched a few videos on the Creaclip Facebook page before I cut. These clips we're easy to use and seem very durable! I love these clips!

May 4, 2020
Unprompted review
Advertisement

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look