Piktochart Reviews 211

The support helped my students and me. So far, this website demonstrates care and listens to its consumers.

Please do not purchase a subscription if you are a business. I did my research and found out it transforms messy word documents into reports using AI. Paid £34 for the first month just tried it and it won't let me access past page 5 of a 30 page report without upgrading from the pro subscription and the work it created was worse than my initial document. Please do not get this- I am going to try sort it out and hope there is a solution but after the end of month 1 I will definitely be going elsewhere. This is a shocking workflow.

Update: I am sorry for the length of this review and the amount of complaining but I just upgraded to business and it is still terrible- the reports I keep building take ages to load than crash and it still takes away from my credits. And the preview of the reports I can see look very bad.

I just love how nice the employees were when i lost my project. and they gave me more time for free and they were very generous and understanding. i love this company.

When I had trouble accessing my account for a project, they were sure to go out of their way to help. Although it was a little difficult at first, they did help it what I needed. My advice is don’t be afraid to ask for help!

Never saw an app delete your saves after 7 days trial, had an important assignment saved and lost everything even after I paid more than 35e to upgrade to see if I could find it. Now I lost 35e and one night of sleep which I will spend redoing everything. Thank you Piktochart

Piktochart has been a genuinely valuable tool for turning ideas into clear, professional visuals without the usual stress of design. What stands out most is how easy it is to create polished content even if you are not a designer. It saves time, improves presentation quality, and makes communication much more effective.

What I appreciate most is that Piktochart is not just about making things look good. It helps you present information in a way people actually understand and remember. That is a big advantage for businesses, educators, and teams that need to create impactful content quickly.

If you are considering Piktochart, I would absolutely recommend it. It is practical, user-friendly, and a smart investment for anyone who wants to create strong visual content with less friction.

I really enjoy using Piktochart to create various types of content. Piktochart works well for making reports, presentations, and social media graphics. The Piktochart interface is user-friendly, and the templates are great. I can create professional-looking designs with Piktochart, even though I don’t know much about design.

I used to rely on Canva all the time, but now I primarily use Piktochart for this kind of work.

Piktochart is my main choice for this.

The support team at Piktochart is very friendly. They respond quickly when I need assistance.

The free version of Piktochart has some limitations. Still, I'm satisfied with it. Piktochart is a good option for anyone who wants to create visual content quickly and easily.

I love Piktochart! It’s simple to use, and their support team is super friendly, helpful, and quick to respond.

I’ve been using Piktochart for my projects, and I couldn’t be happier with the experience. The platform is intuitive, beginner‑friendly, and makes it easy to create professional‑looking infographics without needing advanced design skills.

What really stands out is the customer support. The Support team are quick to respond, empathetic, and always go the extra mile to resolve issues.

Overall, Piktochart has saved me time, improved the quality of my presentations, and given me confidence in my work. Highly recommended for anyone who wants to communicate visually with ease!

Piktochart is super easy to use and makes creating professional visuals really fast. Their support team is also very helpful! I highly recommend it!

Excellent Customer Service, Fast responses, and App is very easy to navigate, My wife can use it from school works!

Great experience! Helps me a lot in working School presentations and infographics for our school programs. Easy to navigate, and good looking ready made templates.

Piktochart is an excellent tool, especially if you’re looking for visually appealing, unique, and minimalist design options. It offers a wide range of layouts that are both modern and easy to work with.

While the free trial has some limitations in terms of features, the paid plans are reasonably priced and provide good value, particularly for those just starting a business. Unlike others, their annual pricing is more affordable and practical without compromising. They also have edu and non-profit options, which are much lower in pricing.

customer support has been so quick in giving me a solution to my issue. the platform is also very easy to use and was able to test out the AI tool! good experience so far

companies have glitches, and for the first time ever the download feature wasn't working. I reached out for support and Lamita said it was a system error. When I explained I had a deadline to get the creative out, she downloaded and emailed to me. Now THAT IS WHITE GLOVE Customer service.

Alexa helped me a ton

I have been using Piktochart for more than 10 years, and it has consistently been an excellent tool. What I particularly appreciate is how the platform keeps evolving — they continuously improve features and regularly integrate new functionalities. The recent AI features, in particular, are very practical and genuinely useful in day-to-day work.

However, what truly sets Piktochart apart is their outstanding customer service. Whenever something is unclear or goes wrong, their team responds quickly and effectively.

A recent example says it all: I accidentally selected a business environment while I am a solo user, which resulted in an unexpected charge of nearly €700. As soon as I contacted them, they immediately understood it was a mistake and refunded the full amount without any hassle.

That level of trust, understanding, and responsiveness is rare — and it reflects the true quality of the organization.

Easy to use and produced a quality pamphlet rather than paying an advertising or printing firm to make one. We are a small company that doesn't need something complex or expensive to inform community members about our company and what we are working on.

The Piktochart team is always very responsive to questions, concerns and any issue that you need help on!