Createwhite Reviews 26

Right from the start, I had no issue ordering the sofas. Payment went through, delivery details were slightly off but corrected withing 5 mins with customer service. They arrived promptly on the day. Most best service I've ever experienced.

Customer service kept me informed of delivery timing and sent me picture of my sofa before dispatch

I ordered the chandelier “Metal Ceiling Hung Fixtures Vintage Candle Pendant Lighting for Living Room”. After weeks of waiting it finally arrived and looked nothing like the photo advertised on their website. The base was a different shape and the color was advertised as gold but what I received was yellow. There were wires sticking out of the chandelier arms with no instructions on how to put it together. I politely asked for a refund because it’s the wrong shape, color and without instructions. They refused and only offered 10-20% of the selling price for me to keep it. I was scammed. They lied about a refund full refund. I threw this useless yellow disassembled light fixture in the garage.

The bathroom vanity is everything I hoped for it is just so beautiful and of great quality. Thank you!

Will be ordering again

The customer service is amazing. They are quick to respond and although my table took 5 months to get here, I’m happy I was patient. It’s such a high quality piece.

They even agreed to custom make the dimensions I was looking for.

The whole process right from choosing the lights to receiving them was so easy.
The lights look amazing, they give a very soft ambient glow to the room
Well packed and good customer service experience 😊

I recently purchased the 3 + 2 seater and footstool set and I have to say that the colour was so lovely and the sofas were also quite comfortable. John made the entire process very easy and stress-free.
He would definitely be the reason why we would be confident to make another purchase at createwhite

Delivery was fast and safa quality was great

After 3 long months or so wait time, the table came with no guide on how to assemble! Worse that that it said sintered stone in the description bit it is one hundred person porcelain the cheapest material out there!! I spent $1600 on the table stupidly thinking it’s coming from Uk as it looks it in the site, but to my surprise, it came straight from China!! If I want cheap s#*! looking table, I would have went to Alibaba my self and bought from there!! Scam, stay far away!

Ordered my lights arrived within stated time is absolutely excellent and exactly as shown on the website
I am delighted and happy with my purchase

This dining set is a must-have for those looking for a unique design. The chairs are comfortable, the table is sturdy, and the packaging was very well packed which made the delivery process stress-free with no issue
Delivery was fast

What a great service. Absolutely love our new cinema chairs, great quality, delivered at the time agreed. I paid for the fitting service, A professional service from start to finish. Highly recommend.

Great service, fantastic product. Well packaged and cared for during delivery. We ordered a bath tub and a vanity for the bathroom both came in very good condition and exactly as shown on the website

2 and 3 seater sofa delivery
Really great informative customer service who took time to explain material and delivery time great service.

And then at delivery time updated stage by stage by text and then given a phone call to say they were 5 minutes away.
Both delivery men were very pleasant Really straightforward process.

Bought a sofa last month, arrived this week and it’s absolutely gorgeous!! Stands out and receives plenty of compliments. I also have the 2 seater 3 seater cuddle seat & foot stool. Absolutely in love 🥰

We love the outdoor garden lights from this particular company, this is the forth purchase we have received from them. they actually continue to work brilliantly despite the poor weather conditions that we are having aWould definitely recommend and will continue to buy from this company.
It arrived quickly and well packed. This company and their staff are very courteous and keeps updated on the status of the shipment.

We ordered 8 bar stools in July and we just got them delivered
We were kept informed about the processing and delivery timing

Great quality, comfortable chairs They arrived quickly and were easy to put together. Well packaged, too!
Good customer service x

Ordered a stool from them at the beginning of June and it is now mid August, still haven't received it. Createwhite customer service said (after a month and half of waiting) it was making its way to Vancouver by boat and would be picked up by UPS once it arrived. Tracking shows the boat landed in Vancouver, went to Seattle and is now on its way to Korea! UPS label was created but no updates on status so it must never have been picked up. No updates from Createwhite regarding delays. I'm requesting a refund. This was suppose to be a sample and if appealing I was going to order 5 more but who has 3 months to wait for a stool! Ridiculous !

Best sofa website I’ve dealt with, offered me a great deal for 3 seater and was speedy with delivery. Big thanks to customer service for the help , would definitely recommend!!

Createwhite is fantastic, not only are their deals amazing but from the furniture to the customer service, it is a great company. Anna got back to me very promptly regarding my enquiry. She also explained some important details regarding the process that was very helpful for me. I am very happy with my experience. Thank you!

I ordered a sample size of this and a second wallpaper to decide if I liked it in my kids play room I loved the sample so I went ahead and ordered Love it

Bought a traditional rug from Createwhite
Fantastic rug, delivered quickly, and looks great in our living room.